Questions? Comments?

Visit our Help section where our most frequently asked questions are answered. If you need further assistance or have any comments and/or suggestions, please e-mail Customer Service from this page.

If you represent a nonprofit, help us facilitate your request by providing your organization's EIN and name. Thank you!


You can contact us at:

GuideStar
4801 Courthouse Street
Suite 220
Williamsburg, VA 23188
(757) 229-4631
customerservice@guidestar.org

Our operating hours are 8:00 a.m. to 8:00 p.m. Eastern time, Monday through Friday.