Basic Organization Information
Smile Train, Inc.
- Physical Address:
New York, NY
- Web URL:
- NTEE Category:
P Human Services
P30 Children's and Youth Services
G Disease, Disorders, Medical Disciplines
G20 Birth Defects
Q International, Foreign Affairs, and National Security
Q30 International Development, Relief Services
- Year Founded:
- Ruling Year:
Smile Train is an international children’s charity with a sustainable approach to a single, solvable problem: cleft lip and palate. Millions of children in developing countries with unrepaired clefts live in shame, but more importantly, have difficulty eating, breathing and speaking. Cleft repair surgery is simple, and the transformation is immediate. Our sustainable model provides training and funding to empower local doctors in 85+ developing countries to provide 100%-free cleft repair surgery in their communities.
Ms. Susannah Schaefer
Susannah joined the management team of Smile Train in February 2013, after being a member of the Smile Train Board of Directors since 2003. She oversees the charity’s mission and day-to-day operations after almost twenty years in operational roles, bringing a vast network and experiences to the team.
In 1995, Susannah joined Computer Associates International, Inc., now CA Technologies, as a Public Relations Manager, after several years as an Account Executive at a New York City public relations firm. In the spring of 1996, she took a post in Singapore where she was the Director of Marketing for the Asia region. Upon her return to Computer Associates’ headquarters in New York in 1998, she served as Vice President, Director of International Marketing where she was responsible for the implementation of the company's international marketing strategies. In January, 2000, Susannah began working directly for Charles B. Wang, as the Chairman’s special assistant on all business and public relations matters until his retirement in 2002 at which time she joined him to coordinate and oversee all of his business interests as his Special Assistant/Chief of Staff. This included his many charitable roles and often representing him at major donor events.
Susannah is a Trustee of The Smile Train UK and also serves on the Board of Directors of the National Center for Missing & Exploited Children. Susannah received a Bachelor of Arts in communications from the State University of New York College at Oswego. She will continue to be the Executive Vice Chair of the Smile Train Board of the Directors, in addition to her day-to-day management role.
Officers for Fiscal Year (IRS Form 990)
Highest Paid Employees & Their Compensation (IRS Form 990)
Cleft Surgery in Developing Countries
- Population Served:
Poor/Economically Disadvantaged, Indigent, General
Over the past ten years, we have provided free cleft surgery for hundreds of thousands of children. These children were suffering not because they were born with a cleft, but because they were born too poor to ever afford surgery. Being born with a cleft in a developing country is truly a curse. In fact, every baby born in Uganda with a cleft is given the name Ajok which means literally, “cursed by God.” And no one knows how many newborns with clefts are killed or abandoned right after birth.
And the ones who are lucky enough to find a Smile Train free cleft surgery program, not only survive, they thrive. After a 45 minute surgery hands them back their future, and a second chance at life that they never thought they'd get.
Program Long-Term Success:
Program Short-Term Success:
Program Success Monitored by:
Program Success Examples:
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Impact Summary from the Nonprofit
Every child born with a cleft - anywhere in the world - should have the opportunity to live a full and productive life. Smile Train provides free cleft surgery to hundreds of thousands of poor children in developing countries. We leverage technology and innovation to train and utilize local partner hospitals and doctors and provide them with the resources, knowledge and skills to enable long-term sustainability.