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GOODWILL INDUSTRIES INC

AKA Goodwill/Easter Seals Minnesota

St. Paul, MN

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GOODWILL INDUSTRIES INC

Also Known As:
Goodwill/Easter Seals Minnesota
Physical Address:
St. Paul, MN 55104 
EIN:
41-0706171
Web URL:
www.goodwilleasterse...
Leadership:
Dr. Michael Wirth-Davis
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Legitimacy Information

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Revenue
Total Revenue $77,278,000
Expenses
Total Expenses $72,982,772

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Basic Organization Information

GOODWILL INDUSTRIES INC

Also Known As:
Goodwill/Easter Seals Minnesota
Physical Address:
St. Paul, MN 55104 
EIN:
41-0706171
Web URL:
www.goodwilleasterse... 
NTEE Category:
J Employment, Job Related 
J32 Goodwill Industries 
J Employment, Job Related 
J22 Employment Training 
Ruling Year:
1934 
How This Organization Is Funded:
Earned revenue (thrift stores) - $66,761,279
Program fees, grants and contracts - $8,635,275
Charitable donations - $1,860,478

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Mission Statement

Our mission is to eliminate barriers to work and independence.

A multi-year analysis of key balance sheet, income statement, profitability and liquidity measures is available for this organization. Financial SCAN includes a detailed financial health analysis and peer comparison and benchmarking tool. Learn More

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Financial Data

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Revenue and Expenses

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Balance Sheet

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Forms 990 Provided by the Nonprofit

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Financial Statements

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Annual Reports

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Leadership (GuideStar ExchangeThe GuideStar Exchange allows nonprofits to regularly update key information directly to GuideStar. It provides richer and broader information about their programs, impact, finances, people and more. April, 2014)

Dr. Michael Wirth-Davis

Profile:

Michael Wirth-Davis, President and Chief Executive Officer, has over 30 years of management experience in the rehabilitation field, specializing in organizational development and change, training and development, and quality and strategic planning. He has a bachelor's degree in education and a master's degree in educational administration from the University of Illinois and a doctorate in public administration from Hamline University. Michael came to Goodwill/Easter Seals in 1990 from Courage Center. He serves on the board for the Nonprofits Assistance Fund, the board for Books for Africa, the MN Charities Review Council board and on the Easter Seals national board as well as various committees for both national affiliations.



Officers for Fiscal Year (IRS Form 990)

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Highest Paid Employees & Their Compensation (IRS Form 990)

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Program: Employment and Training

Budget:
$28,468,148
Category:
Human Services
Population Served:
Adults
Male Youth/Adolescents (14 - 19 years)
Female Youth/Adolescents (14 - 19 years)

Program Description:

Employment and training services include several vocational training programs in real work settings, such as: - Intake and orientation  (1120) - Situational assessment  (412) - Vocational evaluation  (729) - Employee development services  (315)  - Work experience training  (248)  - WIA youth services  (185)  - SSI advocacy  (314)  - Adult rehabilitative mental health services (ARMHS)  (406)  - Working Well Mental Health Clinic  (282)  - Minnesota Family Investment Program (MFIP) - Hennepin County  (986)  - Families Achieving Success Today (FAST)  (11)  - Retail skills training  (97)  - Construction skills training  (82)  - Automotive skills training  (56)  - Bank skills training  (48)  - Financial Operations skills training  (34)  - Financial Services / Call Center skills training (30)  - Customer Service/ Call Center skills training  (44)  - Medical Office skills training  (26)  - Forklift training  (49)    (Note:  An individual may have received services from more than one program and is included in the count of each program.)   : - GED services  (189) - Introduction to Windows, Internet  (136) - Computer Lab (basic skills; job searches)  (136)  - School work experience  (65)  - GOALS program - Willmar  (90)  - FATHER Project  (1,783 services provided)  - Other ‘light touch’ services provided (8628)    (Note:  An individual may have received services from more than one program and is included in the count of each program.) Goodwill/Easter Seals Minnesota's employment consultants help place individuals in jobs that match their individual skills and interests.  Staff provide program participants with personalized job development skills training in preparing job applications and resumés, interviewing, accepting a job, and esteem building.  In addition, staff provide follow-up services to assist participants who are employed but need support to maintain and/or advance in their careers.  During 2011, 1279 individuals received job development services, 164 received intensive support services to maintain employment and 96 received retention and advancement services.     (Note:  An individual may have received services from more than one program and is included in the count of each program.)

Program Long-Term Success:

Program Short-Term Success:

Program Success Monitored by:

Program Success Examples:

Program: Community Services

Budget:
$791,588
Category:
Human Services
Population Served:
General Public/Unspecified

Program Description:

Service (number of individuals served in FY2011):- Medical equipment loan  (10,093) - Community assistance  (3,889) - Community resource/advocacy  (776)      (Note:  An individual may have received services from more than one program and is included in the count of each program.)

Program Long-Term Success:

Program Short-Term Success:

Program Success Monitored by:

Program Success Examples:



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Impact Summary from the Nonprofit

In FY2013 Goodwill-Easter Seals Minnesota provided 57,914 services to 46,960 people with barriers to education, employment and independence. Services based in our core mission are offered in the major areas of: employment and skills training; placement, retention and career advancement; education and youth services; and community services. In addition to providing our core mission services Goodwill/Easter Seals Minnesota operates 36 thrift shops in central, western and southern Minnesota and western Wisconsin. These shops provide quality used goods to shoppers, generate revenues to support our mission-based programs, provide jobs to hundreds of Minnesotans, offer opportunities for work experience and job training to our program participants, and provide re-use options for several thousand tons of goods which would otherwise enter the waste stream.

Expert Assessment

Goodwill offers industry-specific training, transitional jobs, counseling, and placement that enable individuals with significant barriers to employment to successfully enter the workforce. This well-established organization also engages in advocacy, innovative partnerships with educational institutions, and low-cost retail. Read More »

Expert Reviews and Comments

2011 Philanthropedia Top Nonprofit

This organization is a 2011 Philanthropedia top nonprofit, recommended by experts as having high impact.

These expert reviews were generated through Philanthropedia's research methodology to identify high-impact nonprofits. Learn more


Evidence of Impact

Goodwill offers industry-specific training, transitional jobs, counseling, and placement that enable individuals with significant barriers to employment to successfully enter the workforce. This well-established organization also engages in advocacy, innovative partnerships with educational institutions, and low-cost retail.

Innovative educational partnerships for long-term impact
Innovative partnering strategies with adult basic education, higher education, and workforce development make G/ES very impactful in the services they deliver. They are learning how to connect rather than duplicate services, which gives a client the ability to continue using community resources even when done with the G/ES service. Other
Effectively serves clients with significant barriers to employment
They help a large number of clients who are entering the workforce for the first time or after a time of significant transition. Nonprofit Senior Staff
G/ES offers strong programming with ex-offenders and persons with disabilities. Other
This organization has trained and placed over 1,000 hard-to-place clients in a difficult economy. Foundation Professional
They have innovative efforts for low-income folks. Other
G/ES has had success in assisting individuals with significant barriers to employment secure competitive employment. Nonprofit Senior Staff
This organization has a track record of success working with and training people with disabilities. Nonprofit Senior Staff
Goodwill has a very large continuum of workforce development services that affords them the ability to provide high quality short-term customized training (in a variety of areas that are highly useful for persons with the most barriers to employment), strong case management services, and impactful collaborations like the Father Project that address multiple barriers to employment and stability. They lead in providing employment services to persons with disabilities. Goodwill is well-situated in the metropolitan area and greater Minnesota to provide services where they are most needed and impactful with the participants they serve, and the organization clearly aligns their mission and programming efforts well. Nonprofit Senior Staff
This organization serves a population of individuals who may not otherwise have the opportunity for specialized training leading to employment. Nonprofit Senior Staff
This organization serves both individuals with disabilities and individuals in poverty. Their ability to generate income through their business enterprises puts them in a unique position to be more proactive than other similar agencies. Nonprofit Senior Staff
High-quality skills training and job placement services
They offer a quality hard-skills training program for specific sectors. Nonprofit Senior Staff
They offer comprehensive training and placement services. Nonprofit Senior Staff
Their automotive training program is successful in training and placing entry-level people into this field. Other
G/ES has employment training programs such as bank reconciliation or auto mechanic technician that lead directly to employment. Nonprofit Senior Staff
Goodwill has the tradition, history, and acumen to perform in the area of workforce development. Their expertise is rooted in diverse sets of workforce development programs and services; as new businesses enter into the market, Goodwill has adjusted its services and program offerings to meet the new demands. Nonprofit Senior Staff
They offer strong training programs with close business partners. Nonprofit Senior Staff
This organization has been around for years and has established itself through various workforce training programs. They have been very successful with training programs in the past, which is shown through their placements. Nonprofit Senior Staff
G/ES has a diverse, industry-specific skills training program. Foundation Professional
G/ES provides industry-specific training and transitional work opportunities. Those are great tools to transition people into self-sufficiency and productivity. Nonprofit Senior Staff
Transitional work environments and low-cost retail for communities
Goodwill uses evidence-based practice and research methods to evaluate their programs. They serve a broad population from dislocated workers to the disabled to ex-offenders, difficult populations that many organizations shy away from. Their environment is highly professional and is an excellent environment for special populations to benefit from realistic work environments. Nonprofit Senior Staff
They have a broad-based impact in our community with their development of work-readiness sites, and will work in the libraries with the job seeker as well. Other
This non-profit has reached out to the immigrant community to help individuals learn job skills and gain employment experience while also providing a service to our communities: low cost retail. Nonprofit Senior Staff
Goodwill has reached out to new and different partners to deepen their impact in communities. The use of their retail operations is helping meet the needs of very hard to serve populations. They also are helping advance stronger workforce policy. Foundation Professional
Goodwill provides jobs, services for low-income people, and volunteer opportunities. Nonprofit Senior Staff
Broad range of employment services
G/ES has forward thinking management, a range of programming, advocacy and public policy making, and deep financial pockets to try innovative things. Nonprofit Senior Staff
This is a long-standing organization working with difficult populations. They offer refer for employment and have employment on site. They focus on prisoner re-entry, and have an interesting transition philosophy. They primarily support employment, but have been recently branching out into other areas. They have a longstanding reputation for success. Nonprofit Senior Staff
This is a well-known non-profit providing a variety of services. Nonprofit Senior Staff
In all, G/ES placed over 1,000 people into employment last year. That's a tremendous feat. It offers a range of employment programs from transitional jobs to vocational training to specialized employment counseling. It is also accessible to walk-in clients because it has substantial private resources to pay for services to individuals who are not connected to public funding streams. Foundation Professional
Provides valuable transitional work environments
They offer hands-on work experience. Nonprofit Senior Staff

Organizational Strengths

Experts praised Goodwill for its outstanding program model, dedicated leadership and staff, and flexible adaptation to changing market demands. The organization has a positive local reputation and strong community connections. Many experts noted that Goodwill's internal revenue source gives it the freedom to focus on providing innovative and quality services.

Dedicated leadership and staff
Their leadership is creative and forward-thinking. Other
Their staff is involved in the workforce development issues of the region. Nonprofit Senior Staff
Their strengths are leadership and staff. Other
Their training staff is strong. Other
Their strengths include the leadership and staff's dedication to making impacts in our residents' lives. Other
G/ES's main strength is its staff. Nonprofit Senior Staff
This organization employs a highly competent and dedicated staff at all levels of the agency and areas of service. They have strong leadership and are highly powerful advocates in local political arenas. In rural MN, they are sometimes the only workforce development resource for local residents and appear to be leading the charge in several issue areas in these communities. Nonprofit Senior Staff
This large non-profit has excellent leadership. Nonprofit Senior Staff
Internal revenue stream
One of Goodwill's strengths is their non-governmental funding stream. Nonprofit Senior Staff
They are able to expand programming in a time of budget constraints. Other
Because of their size and the revenue from their stores, they don't fall into the trap of chasing dollars and are not forced to make decisions solely on funding whims. In addition, they participate and help support policy change and advocacy that supports their direct service efforts. Nonprofit Senior Staff
80% of their funding comes from the stores; what a gift for any organization to be able to have such stable funding that allows them to add service and try new things. They are also very collaborative, with good managers. Nonprofit Senior Staff
Flexible adaptation to market demands
G/ES's strengths include leadership, staff, operations and nimble oversight to add career training and placement in high demand fields. Foundation Professional
G/ES is a leader in the vocational rehabilitation community; they have responded to changing demographics of the metropolitan area-developed services to meet the needs of immigrant populations. Nonprofit Senior Staff
Their training includes entry-level as well as trade skills for jobs. Nonprofit Senior Staff
Strong community connections
Goodwill's strengths include their willingness to locate staff and services in community locations and their ability to respond to industry needs and training for employment training and placement. Nonprofit Senior Staff
Their leadership, especially the CEO, ministers to the community through their work, personal activities, and by teaching (seminars, university classes, workshops, etc.), and networking with other organizations. Nonprofit Senior Staff
G/ES's proximity to their customer base is strong. They have good outreach and are willing to work with other partners for referrals, etc. Nonprofit Senior Staff
Local reputation and national resources
G/ES's strengths include history, reputation, and collaboration. Nonprofit Senior Staff
The strengths of Goodwill/Easter Seals rest solidly in its name recognition and national operations. Nonprofit Senior Staff
Their strengths include diversity of revenue, ability to link to national resources, and community awareness of the Goodwill brand. Nonprofit Senior Staff
Outstanding program model and operations
Goodwill's strengths include their ability to effectively train and employ people with different levels of disabilities, their effective strategies for success of participants, and their strong leadership and stability. Nonprofit Senior Staff
This nonprofit is very organized and has a systematic approach to their model of workforce development, which has added to their success. Nonprofit Senior Staff
I think because it has been around for so long, its organizational structure is excellent. They have partnerships with companies to provide employment for graduates of their program. Nonprofit Senior Staff
G/ES offers holistic services to many of its participants. These include mental health counseling, parenting support, basic needs assistance and so on. The organization is also extremely well-connected in the public funding world. It seems to be involved in every government workforce program out there. Foundation Professional
One of their strengths is finances: 85% of every dollar goes directly toward their mission to help people in Minnesota train for and find employment. Nonprofit Senior Staff
Excellent partner
Their strengths include their ability to partner, strong leadership, and diverse revenue sources. Foundation Professional
Good leadership, ability to partner well, marketing, finances Nonprofit Senior Staff
Their strengths include leadership, evaluation, and creating community partnerships. Foundation Professional

Areas for Improvement

Experts gave a variety of suggestions for improvement, including offering more flexible training schedules, collaborating with similar organizations, focusing more deeply on fewer areas, and aligning Goodwill's reputation with the broad range of services it offers.

Consider the children of clients
They could think more about the children of the people they serve. Nonprofit Senior Staff
Increase post-correctional access
There could be more access for those reentering from correctional institutions. Nonprofit Senior Staff
Align brand reputation with actual services
Goodwill Easter Seals is well known for providing services to those who are disabled; while this certainly may be a segment of its target audience, it is not the only population that G/ES serves. The organization could use a more robust national re-branding campaign to bring the organization's image more into an alignment with the diverse populations it serves, as well as to show how much the organization (nationally and locally) has evolved. Additionally, G/ES has to do more to recruit and employee people of color in positions of leadership within the organization. Nonprofit Senior Staff
Their retail operations have higher visibility than their job training. Should this be the other way around? Foundation Professional
More flexible training options
They could work on offering more online training . Nonprofit Senior Staff
My clients are unable to participate in most of their programs because those who are not receiving public assistance cannot afford to lose work hours and participate in a full-time, 6 week training course.. Nonprofit Senior Staff
Partner more with similar organizations
They could improve their collaborations. Nonprofit Senior Staff
Heighten retail experience
Their stores aren't always as clean and organized as they could be. Nonprofit Senior Staff
Update training programs
Goodwill could improve on integrating their programming to provide a broader continuum of services or "stacking" of participant skills and experience: for example, aligning their training programs with case-management focused programs, and utilizing their broad retail operations as spaces for paid training grounds for persons involved in other areas of the agency's programming. Although not always the case, I feel the organization could similarly benefit from being more open to formally collaborating with organizations doing similarly-aligned work in the area. Nonprofit Senior Staff
Some of G/ES's vocational training programs seem "tired". They have been operating the same way for a long time and need to re-engage their business/employer partners in an effort to update their training curricula and overall program design. Foundation Professional
Focus deeply on a few areas
They need to narrow their vision - they sometimes try to do it all. They have recently become a part of the workforce development arena, when the arena is already too full. Nonprofit Senior Staff
Goodwill could focus more on those areas in which they are uniquely positioned to enter deeply, and avoid the temptation of too much programming diversity. They could also partner with other community providers so that the overall community capacity is also built to provide ongoing support and resources to clients served by Goodwill. Nonprofit Senior Staff

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