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The Glenner Memory Care Centers Organization Name provided in the GuideStar Exchange* as of 05/21/2014: The Glenner Memory Care Centers

Organization Name as listed in the IRS Business Master File as of 08/11/2014: THE GEORGE G GLENNER ALZHEIMERS FAMILY CENTER INCORPORATED

* The GuideStar Exchange allows nonprofits to regularly update key information directly to GuideStar. It provides richer and broader information about their programs, impact, finances, people and more.

AKA  The Glenner Memory Care Centers
San Diego, CA
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GuideStar Summary

&1002; GuideStar Exchange Committed to transparency ?
This organization is a Silver-level GuideStar Exchange participant, demonstrating its commitment to transparency.

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&1002; Registered with IRS Legitimacy information is available
&1002; Financial Data Annual Revenue and Expense data reported
&1002; Forms 990 2013, 2012, and 2011 Forms 990 filed with the IRS
&1002; Mission Objectives Mission Statement is available
&1002; Impact Summary Impact Summary from the nonprofit is available
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Basic Organization Information

The Glenner Memory Care Centers Organization Name provided in the GuideStar Exchange* as of 05/21/2014: The Glenner Memory Care Centers

Organization Name as listed in the IRS Business Master File as of 08/11/2014: THE GEORGE G GLENNER ALZHEIMERS FAMILY CENTER INCORPORATED

* The GuideStar Exchange allows nonprofits to regularly update key information directly to GuideStar. It provides richer and broader information about their programs, impact, finances, people and more.
Also Known As: The Glenner Memory Care Centers
Physical Address: San Diego, CA 92103 
EIN: 95-3794678
Web URL: www.glenner.org 
NTEE Category: E Health—General & Rehabilitative
E80 Health (General and Financing)
P Human Services
P81 Senior Centers/Services
Ruling Year: 1983 


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Mission Statement

Our mission is to provide quality adult day care and support services to families and others affected by Alzheimer's and memory impairment diseases. We do this by providing the following: * Quality adult day programs * Family support * Case management * Crisis intervention * Family and community education * Advocacy * Information and referrals

Legitimacy Information

This organization is registered with the IRS.

This organization is required to file an IRS Form 990 or 990-EZ.

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Annual Revenue & Expenses

(GuideStar Exchange,
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May 2014)

Fiscal Year Starting: July 01, 2011
Fiscal Year Ending: June 30, 2012

Total Revenue --
Total Expenses --

Revenue & Expenses

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Balance Sheet (IRS Form 990)

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Forms 990 Received from the IRS Additional Information
IRS Form 990 is an annual document used by approximately one-third of all public charities to report information about their finances and operations to the federal government. GuideStar uses data from Form 990 to populate its database with financial information about nonprofit organizations. Posting Form 990 images on the GuideStar website is an ongoing process.

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Forms 990 Provided by the Nonprofit

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Financial Statements

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Annual Reports

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Leadership

(GuideStar Exchange,
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May 2014)

Anette Asher

Term:

Since Apr 2012

Board Chair (GuideStar Exchange,
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May 2014)

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Board Co-Chair

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Board of Directors (GuideStar Exchange,
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May 2014)

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Board Leadership Practices (GuideStar Exchange,
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May 2014)
?

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

Board Orientation & Education ?
Why does this matter? Without clarity around their responsibilities and expectations, board members are not positioned to succeed. They may find themselves challenged to fulfill their governance responsibilities or frustrated by the expectations that the organization has set for them. BoardSource recommends that every new board member participate in a formal orientation process, and that all board members sign a pledge or agreement committing to their board service and to all of the responsibilities and expectations that come with service. Ideally, board members also should participate in a formal governance training program prior to serving on a board.

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?
Response Not Provided
CEO Oversight ?
Why does this matter? Oversight and management of the chief executive is one of the board’s most important legal responsibilities. The CEO or executive director is the board's single employee, and - just like any other employer/employee relationship - regular and written assessment is critical to ensuring that the chief executive and board are communicating openly about goals and performance. BoardSource recommends that boards conduct formal, written reviews of their chief executives on an annual basis, which should include an in-person discussion with the chief executive and distribution of the written evaluation to the full board.

Has the board conducted a formal, written assessment of the chief executive within the past year?
Response Not Provided
Ethics & Transparency ?
Why does this matter? A commitment to handling conflicts of interests is essential to creating an organizational culture of transparency. Boards should create and follow a policy for identifying and handling conflicts of interest, whether real or perceived. BoardSource recommends that organizations review the conflict-of-interest statement and require signed disclosures from all board members and senior staff on an annual basis.

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements within the past year?
Response Not Provided
Board Composition ?
Why does this matter? The best boards are composed of individuals who bring a variety of skills, perspectives, backgrounds, and resources to tackle the complex and strategic challenges confronting their organizations. BoardSource recommends that boards commit to diversity and inclusion by establishing written policies and practices, which include strategic and intentional recruitment of diverse board members, continual commitment to inclusivity, and equal access to board leadership opportunities.

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?
Response Not Provided
Board Performance ?
Why does this matter? Boards need to regularly assess their own performance. Doing so ensures that they are being intentional about how they govern their organization, which is a critical component of effective board leadership. BoardSource recommends that a board conduct a self-assessment of its performance a minimum of once every three years to ensure that it is staying on track with its roles and responsibilities.

Has the board conducted a formal, written self-assessment of its performance within the past three years?
Response Not Provided

Officers for Fiscal Year (IRS Form 990)

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Highest Paid Employees & Their Compensation (IRS Form 990)

Highest Paid Employee data is not available for this organization.

People information was last updated by the nonprofit in May 2014

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Programs

Program: Adult Day and Adult Day Health Care Programs (GuideStar Exchange,
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May 2014)

Budget:
$1,550,970
Category:
Population Served:

Program Description:

Adult Day and Community-Based Adult Services centers are located throughout San Diego are open Monday-Friday from 9:00 a.m. to 5:00 p.m. All care centers are equipped with bilingual staff, full-time registered nurses, and a 1:5 staff-to-patient care ratio. Clients have lost some independence due to normal aging, a medical crisis, or a chronic condition like Alzheimer's disease or other related dementias. Centers accept CBAS (formerly Medi-Cal), Veteran's Administration, private pay, and some long-term care insurances. The Glenner Scholarship Fund is available for those in need.Services are not limited to our social therapeutic activity program, but they reach out to include the families at home, and the struggles they face each day in striving to balance everyday life with the responsibilities of caregiving. Caring for the whole family has been our highest priority through education, advocacy, crisis intervention, referrals, financial assistance, and exceptional service. These hallmark programs have boosted family stability, nurtured stress management techniques, and kept families together by avoiding early placement of their loved one in care facilities.

Program Long-Term Success:

-Clients are provided a safe and secure environment.-Day care allows adults to maintain independence, socialize, and improve mental and physical health.-Through socialization and constant contact, adults are provided an opportunity to maintain independence. -These hallmark programs have boosted and continue to assist family stability, nurtured stress management techniques, and kept families together by avoiding early placement of their loved one in care facilities.

Program Short-Term Success:

-Clients receive daily encouragement and positive interactions ensuring a high level of self esteem and dignity.-Day care allows adults the opportunity to socialize with peers and engage in meaningful activities.-Day care and support services provide the caregiver with respite, education to create coping skills, and connection to community services to further support the entire family.

Program Success Monitored by:

Program success is monitored through client satisfaction surveys and maintaining an open line of communication with all caregivers to ensure the highest quality and meaningful program for all. Additionally, The Glenner Alzheimer's Family Centers receive annual site visits by our licensing branches of The California Department of Aging, The California Department of Public Health and The California Department of Social Service-Community Care Licensing Division.

Program Success Examples:

Many families see an improvement in their loved one after attending day care.Mary enrolled her husband,Tim, in June 2008. Mary found herself shouldering all of the responsibility for Tim's care and felt she had no life of her own.Mary knows that while Tim is at the Glenner Center he is safe and being kept busy, which eases her mind. She is able to visit with neighbors, shop and above all, have more patience with him. When Tim gets home from day care he is pleasantly tired. They enjoy dinner together and he is off to bed at 8:00. Mary feels she has regained some of her life and Tim has some structure in his life, something Mary felt she could not give him.

Program: Medic Alert+Safe Return (GuideStar Exchange,
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May 2014)

Budget:
--
Category:
Population Served:

Program Description:

Six in ten people with Alzheimer's disease will wander. Medic Alert+Safe Return Program assists in the identification and safe, timely return of individuals with Alzheimer's and related dementias who become lost. The Glenner Memory Care Centers are proud to be a registration site for Medic Alert+Safe Return.

Program Long-Term Success:

-Through this program individuals affected by Alzheimer's and dementia have a higher chance of being found quickly and unharmed. -Local law enforcement officers are familiar with Alzheimer's disease and recognize individuals who are cognitively impaired so they are able to take appropriate measures to ensure safety.

Program Short-Term Success:

-All caregivers are encouraged to enroll their loved one in the Medic-Alert+Safe Return program to ensure coordinated community services will be activated quickly to locate their loved one in the event of a wander episode.-Decreased anxiety and stress for individual who wanders by quickly and safely being returned to familiar surroundings. -Decreased anxiety and stress for caregivers and family by locating the cognitively impaired individual quickly and safely. -Increased awareness of the program so that individuals will look for Medic-Alert+Safe Return identification if they encounter someone who has wandered.

Program Success Monitored by:

The Medic-Alert+Safe Return program is monitored by the Alzheimer's Association San Diego Chapter.

Program Success Examples:

Program: Education and Support Groups (GuideStar Exchange,
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May 2014)

Budget:
$37,133
Category:
Human Services
Population Served:

Program Description:

Education is provided throughout the county of San Diego to caregivers learning to cope with Alzheimer's disease. Classes are offered regularly throughout the year and provide information and training on dementia care topics such as disease overview, communication, behavior issues and activities. Individualized in-house training for facilities and agencies can be arranged on a variety of topics. Our educational classes are comprised of those that have just begun the challenge of caregiving, those who have been caring for a loved one for years and those who have lost their loved ones.We have spouses, adult children, partners, and friends that all have differences but one major issue in common, a person they love dearly has Alzheimer's disease or another type of dementia such as Parkinson's, Huntington's, or Lewy-body. Support Groups are open to the public and are provided weekly at each of our day care centers. The Support Groups offer caregivers the opportunity to share success and frustrations, gain support, and hear about updates on Alzheimer's disease and care techniques.

Program Long-Term Success:

Our goal is to improve care for those with Alzheimer's, provide a resource to families, and keep loved ones at home as long as possible. Through our educational programs and support groups we are able to provide a foundation of information and become a long term source of support and resource for the caregiver.

Program Short-Term Success:

Attendees of our educational series and support groups often make immediate connections with others in a similar situation as they deal with this fatal disease. Family members and professionals learn what to expect as the disease progresses and develop critical tools to manage care. Close friendships and a network of support develop quickly and last for many years.

Program Success Monitored by:

Our program success is monitored by feedback from local caregivers about their needs and experiences as well as professional health care providers who are involved with the care of the patient.

Program Success Examples:

David O'Brien, a family caregiver, wrote the following about his experiences with our support group: "I felt a spirit of lightheartedness at each group, even as my mother's condition continued to decline. Setbacks are bolstered by a confidence born out of shared trials and experience.Our burdens are lifted by triumphs, and what began as understanding the adversity of my group members' lives became the key to finding peace within my own."

Program: Information and Referral (GuideStar Exchange,
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May 2014)

Budget:
--
Category:
Human Services
Population Served:
Aging/Elderly/Senior Citizens

Program Description:

Our staff is available to provide information, referral, and counseling as needed by our participants, their families and caregivers, and our San Diego community. We want to ensure that those suffering from dementia, and their caregivers, never feel alone while dealing with this devastating disease. We are here to help San Diegans access the many services provided by the Glenner Centers and other agencies throughout our community.

Program Long-Term Success:

Individuals and families affected by Alzheimer's never feel isolated or helpless regardless of time, place or situation.

Program Short-Term Success:

-Ensure timely response to all calls received. -Ensure caregivers are connected to our services and/or community resources to provide additional support.

Program Success Monitored by:

The Social Worker and/or Center Manager maintains a record of all inquiries and assistance provided. Individuals are provided immediate support and referrals to community services. Success is monitored through caregiver and community partner feedback.

Program Success Examples:

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Impact Summary from the Nonprofit

During the past fiscal year, The Glenner Memory Care Centers provided services to 5,448 San Diegans. We had 242 people attended our adult day programs and 280 caregivers attended our support groups. Our professional staff provided over 1,450 hours of counseling to those directly touched by Alzheimer's, Huntington's, Parkinson's, and other related diseases. As there is a diagnosis of dementia at least every 90 seconds in our nation, these services are essential to families trying to care for a loved one at home. Our top accomplishment again was that, in spite of a worsening economic climate, we have continued to provide the highest quality of care in a homelike environment while caring for the whole family. We do this by ensuring that we maintain a 1:5 staff to patient ratio when licensing only requires a ratio of 1:8 (adult day program) and 1:16 (adult day health program). Individualized programs are developed for each participant to maintain their level of cognition for as long as possible while working closely with the caregivers. These hallmark programs have boosted family stability, nurtured stress management techniques, and kept families together by avoiding early placement of their loved one in care facilities. In January 2012, we launched a major rebranding that includes a new name - The Glenner Memory Care Centers - to reflect the broad range of services we provide to families across the county. We also updated our organization's logo and launched a new Web site that includes more ways for time- and resource-starved caregivers to interact with our staff. In March 2012 we will become one of San Diego County's Community Based Adult Services, which will allow those who qualify to receive state financial assistance to help pay for our adult day programs. This is the program that will replace Medi-Cal. Our goals for this current fiscal year are to increase individual giving; secure more corporate/business sponsorships for our annual event; and build our Board of Directors.
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