Children's Hope Alliance
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Adoption & Support Services
Above everything else, a child needs a loving, safe family. Children’s Hope Alliance is able to facilitate adoptions and offer post-adoption support services for individuals and families willing to offer a forever home to a child in need.
Program Highlights
• these services are offered throughout North Carolina
• provides permanent placements with safe and loving forever families
• most adoptions are from the foster care system
• children of all ages, particularly adolescents, are available for adoption
• there are no costs to adopt from the foster care system or for families licensed with our agency
• we offer experienced staff who provide training, licensure, placement and finalization of adoption
• post-adoption support services are available to families
Community-Based Services
Our Community Based Programs assist children and families by providing opportunities for assessment, diagnosis, therapy, service coordination and skill development around mental health issues. In addition to providing services to children and families in the community, they also provide needed clinical services to children and adolescents in other programs at Children’s Hope Alliance.
• First In Families
• Intensive In-Home Services
• Intensive Family Preservation/Reunification Services
• Treatment Alternatives for Sexualized Kids (TASK)
Education
DAY TREATMEMNT
Children who are struggling with behavioral or attachment issues will often struggle in a typical classroom setting. Children’s Hope Alliance’s day treatment program provides students with greater behavioral and therapeutic support by maintaining balance between education and therapeutic issues.
Program Highlights:
• serves ages 5-18 (Iredell County) and 10-18 (Avery County), and youth must meet Medicaid eligibility
• services are provided in a public school environment, typically at an alternative school site; average length of treatment is 1-2 semesters
• referrals are made by school staff and authorized by the child’s insurance company with the goal of providing students with skills that will help them succeed when they transfer back into a traditional classroom
• each treatment environment is staffed by a certified teacher, a qualified mental health professional and a licensed clinician – each site also has a Program Manager. The teachers are provided by the child’s school system and maintain a focus on academics, while the treatment staff focuses on treatment related to: identified needs and deficits such as: behavior, social skills, self-regulation, and symptom management
• parent participation in team meetings, classroom events and parent education/skill development opportunities are provided to offer support to the entire family
N.C. CHARTER CSHOOL - GRANDFATHER ACADEMY
A campus-based, independent North Carolina public charter school, Grandfather Academy, has been established to meet the educational needs of children served by Children’s Hope Alliance and children in and around Avery County. Treatment staff associated with residential treatment work continuously in each classroom to ensure continuity in treatment programming and to help school staff maintain a focus on educational activities.
Program Highlights:
• school is located in Banner Elk and teaches students 6th – 12th grade
• provide special educational opportunities for students who have been hurt by emotional, sexual or other abuse
• provides multiple opportunities for each student to experience belonging, generosity, mastery and independence
• daily contact between our staff and professional parents to review behavioral and treatment outcomes and needs
• the educational program will provide an emotionally supportive environment that allows children to experience academic success
• students at Grandfather Academy are given specialized individualized treatment based on their behavioral and academic needs
Family Support
CATAWBA VALLEY HEALTHY FAMILIES
A healthy family environment and early childhood education are crucial to the lifelong success and happiness of any child. However, sometimes families are struggling to stay healthy due to a lack of resources or adequate support systems. Children’s Hope Alliance has a special program designed to educate and support families so that they can provide their children with a safe and healthy future.
Program Highlights:
• this program is offered in Burke County
• the service begins prenatally or within the first three months after the baby’s birth, offered voluntarily, intensively and over the long term with an average length of stay of 3-5 years after the baby’s birth
• referrals can be made by any agency or a self-referral can be made by the family – program is intended to support new parents and provide information regarding a new baby
• the primary focus of the program is to promote positive parenting, parenting strategies, positive bonding and attachment between parents and child, and developmental information. Parents may also be supported with other resources in the community
• Healthy Families America (Evidence Based Practice Model), services are provided by Family Support Workers
Foster Care Services
FAMILY & THERAPEUTIC FOSTER CARE
At Children’s Hope Alliance, our highest priority is to provide a safe home environment for children in need. Our family and therapeutic foster care program is often the first safe home some children have ever known. We specially train and monitor foster families to make sure every child who needs it, has a safe home and loving place to call home.
Program Highlights:
• this program is offered across North Carolina
• children have experienced trauma typically from abuse and neglect; most children are in the custody of the Department of Social Services
• provides a safe and caring environment for many ages of children
• teaches social and living skills
• capacity of no more than five total children in the home including birth, adopted, guardianship, etc.
• utilizes the Teaching Family Model of care; an evidence based and evidence informed practice
• coordinates medical and psychological appointments
INTENSIVE ALTERNATIVE FAMILY TREATMENT (IAFT)
The Intensive Alternative Family Treatment (IAFT) Program is a new community-based therapeutic program piloted for the State by Barium Springs, now known as Children’s Hope Alliance. The program provides a therapeutic family style treatment with trained professional parents in the community. IAFT is a placement option for youth who may be hard to place due to past treatment failures, significant behavioral and emotional challenges and the need for out of home care.
Program Highlights:
• these services are offered throughout North Carolina
• utilizes trained licensed professional parents that have a proven history of success with high risk children and/or specialized training
• weekly contact with the team of professionals that are responsible for the child’s plan of care
• daily contact between our staff and professional parents to review behavioral and treatment outcomes and needs
• provides the opportunity to learn new social and living skills
• provides the opportunity for family involvement and to reconnect with the biological family
• provides a level of care tailored to his/her specific needs
Outpatient Therapeutic Services
Outpatient Therapeutic Services focus on the well-being of children, families, and adults to develop skills to cope with the problems of day-to-day life. Children’s Hope Alliance has several outpatient services available for qualified individuals who need mental, emotional or medicinal therapy as part of their healing journey.
Program Highlights:
• various locations for services: clinic and community offices (Charlotte, Statesville, Wilkesboro, Winston-Salem, and Asheville)
• average length of treatment is 4-12 months
• ages 5 years-adult are eligible; Medicaid, NC Health Choice, Private Pay, and BCBS accepted
• services are provided by licensed professionals
• services include: Psychological Evaluation, Psychiatric Evaluation, Medication Evaluation and Management, and Treatment Consultation
• our staff members are trained in various evidence based practices to meet a variety of needs of those we serve
Residential Services
EMERGENCY RUNAWAY & HOMELESS YOUTH SHELTER
Sometimes, a child does not have a safe place to call home, and doesn’t have anywhere else to turn. Children’s Hope Alliance offers a unique teen shelter in Western North Carolina, where a teen can get the help they need.
PSYCHIATRIC RESIDENTIAL TREATMENT FACILITY (PRTF) DIVERSION & ASSESSMENT UNIT
Before a child or teen can be treated, their needs should first be properly assessed. Children’s Hope Alliance has created a PRTF Diversion and Assessment program, this specialized facility is offered in one location.
PSYCHIATRIC RESIDENTIAL TREATMENT FACILITY (PRTF)
Other than hospitalization, a PRTF is the highest level of care a troubled child can receive. Youth at this level need around the clock care from our staff and are generally at risk of hurting themselves or others. Children’s Hope Alliance offers PRTFs in two locations.
LEVEL 1 GROUP HOME CARE - For children in the care of the Department of Social Services
Our Level 1 group homes are our lowest level of residential care. Children placed in this level of care are usually in the custody of the Department of Social Services. Children’s Hope Alliance offers Level 1 group homes in two locations.
MENTAL HEALTH LEVEL 2 - Group Home Care
Our Level 2 group homes are our second lowest level of residential care. Children placed in this level of care have a mental health diagnosis or have problems with substance abuse. Children’s Hope Alliance offers Level 2 group homes in two locations.
MENTAL HEALTH LEVEL 3 - Group Home Care
Our Level 3 group homes are for children and teens who are in need of a higher level of care. Youth at this level need around the clock care from our staff. Children’s Hope Alliance offers Level 3 group homes in one location.
STAND BY ME - Independent Living Program
"Aging out” is a term used to describe what happens to teens in residential or foster care who reach their 18th birthdays without having a permanent home. They do not have family support, and often times lack the skills to be successful young adults. Stand By Me, our independent living program, helps prepare these teens for a successful future. Children’s Hope Alliance offers support and living arrangements to these teens across the state.
Where we work
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Context Notes
This number represents all clients in all programs across our organization. Our client population is youth, infant thru age 21.
Average number of dollars per person served
This metric is no longer tracked.Totals By Year
Context Notes
This number represents an average taken across all programs in our organization.
Number of clients who report adequate participation in their own treatment
This metric is no longer tracked.Totals By Year
Context Notes
89% of clients served
Number of clients who report general satisfaction with their services
This metric is no longer tracked.Totals By Year
Context Notes
90% of clients served
Number of families reporting that their support plan includes or reflects things that are important to them
This metric is no longer tracked.Totals By Year
Context Notes
97% of clients served
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Children's Hope Alliance aims to accomplish our mission to provide a safe, healing journey for hurting children and families – creating hope now and in the future by providing an array of services to children through a continuum of care.
We recognize that a comprehensive provider with a vast array of services is the best solution for children and families today. This model ensures consistency of quality care and more options available to families in need. Children's Hope Alliance is committed to being a Critical Access Behavioral Health Agency (CABHA) that provides comprehensive, managed care to children and families.
What are the organization's key strategies for making this happen?
Children's Hope Alliance strives to make a difference in the lives of children and families throughout North Carolina. And as the needs of children and families become greater during tough economic times, we are driven to grow in order to meet their needs. This includes an extensive expansion of community based/outreach services.
What are the organization's capabilities for doing this?
Our array of services ranges from community based services (in-home, outpatient, financial assistance) to residential group homes to foster care/adoption/post adoption services. By having a wide array of services, we can offer a healthy and safe healing journey to hurting children and families with continuity of care.
We have group homes in Banner Elk, Statesville, Wilkesboro, and a homeless teen shelter in Bryson City.
We have outpatient/therapy services in Asheville, Statesville, Wilkesboro, Greensboro, Charlotte, Lexington, and Winston-Salem.
We have other community based programs that serve throughout the state, working out of our 16 offices.
We have Foster Homes and adoption/post-adoption services throughout North Carolina.
We also provide family support, day treatment programs, and even operate our own charter school on our Banner Elk campus.
What have they accomplished so far and what's next?
Children's Hope Alliance has combined the work of two historically rich organizations, Barium Springs Home for Children (established 1891) and Grandfather Home for Children (established 1914) with a merger in 2014. Together, now known as Children's Hope Alliance, we have expanded the number of clients served and improved the quality of care provided by having a wider array of services to offer and the ability to better track client progress during and after treatment.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Children's Hope Alliance
Board of directorsas of 11/29/2017
Spurgeon Mackie
Ben Klein
Carolyn Leith
Dave Marlett
John Donahue
B. Clifford Williams
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No