Assistance League of Covina Valley
Transforming Lives Strengthening community
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Operation School Bell®
Provides new school clothing and shoes, school supplies and personal care items to children referred by the local school districts in the greater Covina valley.
Learning Center
Provides subsidized, one on one prescriptive tutoring to children in grades one through twelve. State credentialed teachers assist the students in the areas of reading, writing, math, language arts, and other academic subjects.
Assault Survivor Kits®
Kits, which contain clothing and personal hygiene items, are provide to local hospital emergency departments and crisis centers in collaboration with Project Sister of Pomona CA in support of victims of rape or assault
Community Services
provides good quality used clothing to men, women and children who are in need. These recipients are referred by local school districts in the greater Covina valley as well as six local social service agencies that partner with the chapter to serve the greater community.
Adopt-a-Bear
Bears are delivered to local hospitals police and fire stations and other outlets to bring comfort to children in crisis. This program is administered by the Assisteens® auxiliary of the chapter
Roman's Chariots
provides medically-equipped wagons for the use by young children in hospitals throughout the greater southern California area, provided by the Assisteens®
Hug in a Box
Provides much needed personal articles for homeless, homelees veterans, and foster children in our community
Where we work
Awards
Honorary Service Award 2012
West Covina Council Parent Teacher Association
2001 Bob Russo Business Award for Overall Community Service 2001
Covina Chamber of Commerce Economic Development Council
Founders Award Honoree 2004
Project Sisters
OUtstanding Community Service 1973
May Company
Outstanding Community Beautification 2003
Richard A Miller
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of students showing improvement in test scores
This metric is no longer tracked.Totals By Year
Related Program
Learning Center
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
All students enrolled in one on one tutoring showed improvement in academics
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Assistance League® of Covina Valley maintains an extensive Strategic Plan that is updated annually with input the membership.
The Strategic Planning Committee has identified essential foundation components for our chapter's continued viability as a valuable contributing entity in our home community.
Ensure that major programs meet the significant needs of the community served.
Evaluate the Learning Center
Increase membership and participation
Create a greater awareness of ALCV in our community by increasing our visibility.
Develop a capital needs and expediture plan for the next 3-5 years
Multiple subcategories were further designated under each component with expected strategy and current identified suggested goals
What are the organization's key strategies for making this happen?
Priority One / Action Step Summary
Ensure that major programs meet the
significant needs of the community served.
Evaluate Operation School Bell®
Develop a strategy to provide clothing to
students in schools where uniforms are
not worn.
Provide outreach on school campuses
whenever possible so transportation or
other factors do not limit our ability to
serve
Maintain consistent communication with
the schools we serve to be informed of
school events and promote ALCV to
families who are in need of assistance
Evaluate the Learning Center
Examine the relevance of current tutoring
methods and adjust as found
appropriate.
Explore potential new programs and
implement as feasible and necessary.
Host an annual event showcasing our
Learning Center and the services we
offer.
Priority Two / Action Step Summary
Increase membership and participation.
Continue expansion of New Generation
Use SMS for better communication
Use Email for better communication
Provide training for members both
individually and as a group as needed.
Update members about philanthropies,
programs and committees.
Provide mentorship – emphasize that “All are
welcome” at all gatherings
Priority Three / Action Step Summary
Create a greater awareness of ALCV in our
community by increasing our visibility.
Take full advantage of PR opportunities
where banners, flyers, etc. can be utilized to
promote ALCV.
Take the ALCV van out to locations
whenever possible
Develop a “Speakers Bureau” of members
who will visit various organizations and
events to represent ALCV.
Priority Four / Action Step Summary
Develop a capital needs and expenditure plan
for the next 3-5 years:
Evaluate ALCV’s entire property for items
that will require capital improvement
resources in the near future.
What are the organization's capabilities for doing this?
Assistance League of Covina Valley membership consists of a very diversified group of volunteers. The backgrounds and education of our members covers a variety of skill sets and experience. Since the chapter was chartered in 1970 we have retained a cross representation from the community. Annually, we hold a membership tea inviting potential new members.
The community support for our annual Christmas Tree Brunch and our golf tournament provide some of the funds allowing us to pursue our philanthropic goals.
The enthusiasm and energy of our 55 Assisteens brings another arena of assistance to the community through their Adopt-a-Bear program providing comfort to children in crisis through local hospitals, police and fire stations. The Assisteens also provide medically-equipped wagons for use by young children throughout the greater southern California area.
Our Thrift Shop not only provides a source of funding it also offers an affordable shopping experience for the local residents.
What have they accomplished so far and what's next?
Operation School Bell expanded this year to provide clothing to seven school districts
The Learning Center was able to increase the number of scholarships and can do more with additional grants. This chapter is one of the few Assistance League chapters to offer this subsidized, one on one prescriptive tutoring to children in grades one through twelve. State credentialed teachers are employed to assist the students in the areas of reading, writing, math, language arts, and other academic subjects. The program provided individual tutoring to an average of 60 children per week.
Assault Survivor Kits containing clothing and personal hygiene items, were proved to local hospital emergency departments and crisis centers in collaboration with Project Sister of Pomona CA in support of victims of rape or assault.
The chapter provided good quality used clothing to men, women, and children in need through Assistance League Community Services. The 3000 recipients were referred by local school districts in the greater Covina valley as well as six local social service agencies that partner with the Chapter to serve the greater community.
To continue and to increase our work with the community it will is necessary to expand our storage facilities for the Learning Center, Operation School Bell, and the Thrift Shop.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Assistance League of Covina Valley
Board of directorsas of 05/11/2023
April Luchonok
Karen Cocordan
Linda Cutruzzula
Cathy Kisselburg
Mary Carron
Mary Johnson
Mandy Fernandez
Martha Estrada
Stacy LaFountain
Kelli Martinez
Melinda Wilson
Theresa Sarrail
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes