GOOD SAMARITAN HEALTH SERVICES INC
Transforming Lives One Patient at a Time
Programs and results
What we aim to solve
We provide a safety net for many individuals in the Tulsa area without insurance or the means to pay for medical care. They often "fall through the cracks" of the traditional healthcare system. These individuals often put off seeking care until they are in a health crisis and turn to the Emergency Room for care. They find themselves in a cycle of poor health. Their symptoms improve temporarily but then worsen again over time and they return to the Emergency Room. Often those we serve have lived with pain and poor health for years before coming to our clinic. This is hard on their mind, body, and spirit. The statistics below speak to the need for our free Mobile Medical Clinics for the at-risk population: 15.4% of adults age 18-64 living in Tulsa County are uninsured (U.S. Census Bureau, 2018) Oklahoma is 47th in the nation for overall health, 48th for obesity, 48th in deaths due to cardiovascular disease, and 43rd for the prevalence of diabetes (2018 America’s Health Rankings)
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Mobile Health Clinic
Good Samaritan Health Services offers a distinctive solution to one of Tulsa County’s most pressing problems—health care access for the uninsured.
We understand the needs of the uninsured and underserved population we serve and it is our desire to serve them. Our patients typically experience many barriers to accessing medical care, such as lack of transportation, lack of access to physicians in their area, inability to pay for medical care, lack of health insurance, and the need for interpreters. Our program effectively removes these barriers and provides a medical safety net for individuals who would otherwise “fall through the gaps” in the medical care system. We bring life-saving medical care—doctors, medicines, labs—to places where at-risk individuals live. Many of our patients live below the poverty line. We provide all of our services at no cost to our patients.
We partner with local churches and community centers to operate clinics at 13 sites in the greater Tulsa area, providing between 45 - 50 clinics per month. We have 271 active volunteers, both medical and nonmedical. Our collaborative partnerships in the community allow us to refer our patients for necessary specialty care including surgeries, labs, and medical tests.
Our clinics operate aboard three fully-equipped medical trucks. We provide access to medical care where patients need it. Patients are obtaining medical care without financial worries as all of our medical services are provided at no cost to our patients.
Diabetic Health Program
Good Samaritan Health Services offers ongoing treatment to the more than 250 diabetic patients who have come to rely on us for their ongoing medical treatment and supplies. We provide monthly lab work, medication, and supplies to help them control their disease. We also provide these patients with annual Diabetic Retinopathy screening and follow-up treatment as needed. Our Chronic Disease Case Manager tracks health parameters for these patients, assisting in updating appropriate test results, and encouraging medical compliance. She also helps with patient questions, educates patients regarding their chronic disease, and assists patients with accessing resources.
Women's Health Clinics
Good Samaritan Health Services offers monthly Women's' Health Clinics, providing breast health care, mammogram coupons, pap smears, women's health education, medications/vitamins, labs, specialty referrals, and follow-up care. Our Breast Health Navigator Nurse tracks patients' care post clinic to assist them in obtaining the follow-up care and testing they need.
Diabetic Retinopathy Screening Program
Diabetic Patients are screened annually to determine if they have diabetic retinopathy. Follow-up care is provided in collaboration with local eye clinics and a Retinopathy Specialist.
Where we work
External reviews
Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Good Samaritan Health Services is committed to improving medical services for uninsured and underserved individuals living in the greater Tulsa area. We consistently provide quality, comprehensive medical care free of charge for the uninsured and underserved in our community by collaborating with churches and other community partners. We strive to offer our patients the care they need to live a healthy life full of hope. Our goal is to lift our patients out of poor health and see a transformation take place in their lives. We treat the whole person, mind, body, and spirit. We see our patients as people who need someone to come alongside them and give them a hand up. We believe they are people who have talents and skills that need to be activated so they can serve and make a difference in society.
Each year we provide medical care at over 5,300 patient visits at over 450 clinics. The patients we serve are typically adults between the ages of 18 – 65. We serve patients from all races, ethnicities, and backgrounds. The patients who come to our Mobile Medical Clinics are without insurance, finances, and often even transportation. Most are living below the poverty level. We offer them hope that their circumstances can improve.
We collaborate with local hospitals, providing follow-up care for uninsured patients after release from the hospital. The medical care provided at our clinics keeps over 400 patients from turning to the Emergency Room for care each year.
By providing healthcare to the parents of children, we can set them on the road to improved health, which helps them continue in their role as providers and breadwinners for their families. As we provide ongoing treatment and medications for patients with chronic health issues, we help patients maintain a better quality of health, which leads to overall improved quality of life for their families.
We understand the needs of the population we serve and it is our desire to serve them.
What are the organization's key strategies for making this happen?
We currently operate between 43 - 50 monthly clinics at 13 different locations. Three of our locations operate clinics weekly, nine of our clinic locations operate twice a month, and we offer a monthly Women’s Health Clinic as well.
A crucial component of our organization's medical model is our partnership with local churches and community centers. These partners share our mission and goals. They provide facilities and volunteers for patient check-in, registration, nurse vitals area, and a prayer and care area. Our partners are trusted places in the community and offer a safe and welcoming environment for our patients.
Our clinics are strategically located in Tulsa and surrounding communities in neighborhoods with the highest concentrations of poor and at-risk individuals. We bring life-saving medical care—doctors, medicines, labs—to places where at-risk individuals live aboard three state-of-the-art medical trucks. We serve uninsured and underserved individuals, many of whom live below the poverty line. Our team of volunteers and professional caregivers create a positive and caring environment for our patients. We provide all of our services at no charge to our patients.
What are the organization's capabilities for doing this?
Good Samaritan Health Services has been in operation for over twenty years. We are a trusted medical provider in the community. We operate three state-of-the-art mobile medical trucks, complete with patient exam rooms, a formulary, and lab work area.
We have six nurses on staff. Each nurse is assigned to manage the operation of a specific clinic. We have a
We have developed many collaborative medical partnerships in the community which allow us to provide comprehensive care including referrals for specialty care and surgeries beyond the scope of our practice.
Local churches provide facilities for patient intake and registration, as well as volunteers to staff the clinics. We also partner with local universities and medical programs such as Oral Roberts University, Tulsa University, and In His Image Residency Program, which provide volunteer nurses and resident doctors to staff our clinics. Other community partners provide specialty care beyond the scope of our practice, including free lab work and medications. Good Samaritan Health Services partners with Oklahoma Project Woman, Utica Women's Specialist, and the Susan B. Komen Foundation to provide our female patients with gender-specific care. We also have a Chronic Disease Case Manager who manages the care of over 350 diabetic patients.
What have they accomplished so far and what's next?
We currently have 13 clinic locations and operate between 44 -50 clinics each month, providing health care at over 5,300 patient visits per year.
In 1998, Good Samaritan Health Services (Good Samaritan) began providing medical care for uninsured and underserved individuals at Fairmont Terrace, an apartment complex in one of Tulsa’s highest poverty neighborhoods. Since that time, we have served thousands of uninsured individuals living in the greater Tulsa area.
We received our first mobile medical truck, “Little Sam,” in 1999 and we added two new clinic sites. In 2007, we added a second medical truck, a fully equipped, 63-foot tractor-trailer, which we named “Big Sam,” and expanded to 11 clinic sites. In 2009, we added monthly Women’s Health Clinics to address gender-specific care. We added a fixed clinic site in north Tulsa in 2011, expanding our total number of monthly clinics to 50. In 2015, a third medical truck was donated and we had a capital campaign, which raised money to renovate it. We named this truck “Middle Sam.”
In 2009, we added a monthly Women’s Health Clinic to our clinic rotation as we realized a huge need for this gender-specific care in our female patient population. We joined with the Tulsa Dream Center in 2011 to operate a fixed clinic site at their location. Our third medical truck was donated in 2015 and completely refurbished in 2018.
The demand for our services continues to grow. In 2018, we provided quality medical care at 5,584 patient visits at 470 clinics. We will open our newest clinic location in Sand Springs in October 2019.
Our goal moving forward is to expand our reach into the community offering additional clinics in high needs areas and expanding our schedule at current clinic sites. This goal is contingent on additional funding to hire another medical care provider. The need is ever-present in the greater Tulsa area.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
GOOD SAMARITAN HEALTH SERVICES INC
Board of directorsas of 01/23/2023
Mrs. Vanessa Neal
University Village
Dr. Laurel Williston
Family Medical Care, St. John
Louise Whitley
Crossover Clinic, Tulsa
Andrew Murphree
American Electric Power
Thomas Boxley
EWCI, Inc.
John Crouch
Good Samaritan Health Services
Mitchell Duininck
Good Samaritan Health Services
Laurel Williston
Family Medical Care
Mike Borden
Oil and Gas Manufacturing
Vanessa Neal
University Village
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No