Community Improvement, Capacity Building

Tech Impact

  • Philadelphia, PA

Mission Statement

Tech Impact helps nonprofits improve efficiency by leveraging technology for their mission. Tech Impact was originally founded in 2002 as NPower Pennsylvania, part of the national NPower network. The network was founded with the help of Microsoft in 1998 to address the

lack of affordable technology resources available to nonprofits. The network disbanded in 2012 and we changed our name to reflect the shift.

Over the last decade, Tech Impact has provided affordable technology services and training to over 730 nonprofits in the greater Philadelphia region, allowing them to serve more of our region's neediest individuals. The organizations that Tech Impact serves, in turn, serve varied populations and geographies; the majority of these (80%) are defined as low income according to federal standards.
Tech Impact's services are available to all 501(c)(3) charitable organizations.

Main Programs

  1. Technology Services and Training
  2. ITWorks Technology Training Program
  3. PC Donation Program

ruling year


chief executive

Patrick Callihan

Self-reported by organization


technology, services, nonprofit, cloud services, nonprofit tech

Self-reported by organization

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Physical Address

417 N. 8th St. Suite 203

Philadelphia, 19123

Also Known As

Tech Impact


Cause Area (NTEE Code)

Management & Technical Assistance (S02)

Employment Procurement Assistance and Job Training (J20)

Community Improvement, Capacity Building N.E.C. (S99)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Impact statement

NPower Pennsylvania’s mission is to ensure all nonprofits can use technology to better serve communities.NPower
PA is a unique nonprofit. By serving the nonprofit organization directly,
NPower PA ensures its staff members have the technology tools they need to do their jobs, accurately
track their outcomes, raise money, and succeed in the organization’s mission.NPower PA fundraises to bring the cost of technology down and, in some cases (with support from Foundations and Corporations), our support is provided for free.This is no small thing. In the nonprofit world, technology is sometimes relegated to the “optional” category of an organization’s budget. Nonprofits would rather use their limited funds, for example, to serve more people in need than pay for new technology. This is an understandable compromise, but one that ultimately weakens the nonprofit organization.ITWorks is a program of NPower PA and supports its mission by providing a flow of well-trained technologists to its nonprofit clients and corporate partners.  ITWorks seeks to address the gap in internship and job training opportunities for the 73,000 identified Out of School Youth (16–24 year olds who are neither in school nor employed) in the greater Philadelphia region. These individuals are at high risk for lifelongpoverty, commonly living on wages below $10,000 per year. ITWorks offers these individuals 16 weeks of training in Information Technology (IT) and then places graduates into internships in Philadelphia’s nonprofit, business and public sectors.Collectively NPower PA’s services impact entire communities, from the youth that live in them to the nonprofit organizations that serve them. NPower PA is working to enable positive change in our communities.


What are the organization's current programs, how do they measure success, and who do the programs serve?

Self-reported by organization

Program 1

Technology Services and Training

NPower PA offers technology consulting, training and support services. To help organizations leverage technology's potential, we offer a wide variety of consulting services.  NPower PA's services today include: remote maintenance and support, emergency support with on-site technicians, help desk (donated by Computer Aid Inc.), hardware upgrades and server installations, and Cloud-based infrastructure and connectivity.  NPower PA also provides the training, tools, and expertise necessary to overcome the business challenges many organizations face in delivering their services.  Services to support nonprofits in this endeavor include Strategic Technology Planning, Software Selection Services, Software Training, Database Mapping and Implementation Services, and Organization-Wide Collaboration Tools.The mission of NPower PA's Training Program is to inspire and enable non-profits through meaningful and accessible training to use technology more effectively in pursuit of their missions. NPower PA firmly believes training is most useful when it is offered in the context of your daily workplace. NPower PA offers courses that focus on the actual work of nonprofits.


Community Development


Population Served

General Public/Unspecified

Program 2

ITWorks Technology Training Program

ITWorks is a free, 16-week technology program which targets urban youth, 18-25, who have graduated high school, or completed their GED, but who have not moved on to college.  There is a documented 72% unemployment rate among this demographic and they survive on an average yearly salary of $11,300. The vast majority of these individuals are African American and Latino. Research shows that each student, prior to the program, has an immediate taxpayer burden of $13,900 per year and an immediate social cost of $37,450.    An estimated 72,000 Philadelphians meet these criteria.Over 16 weeks, ITWorks students earn at least one industry-standard certification (75% earn two), receive weekly professional skills training delivered by corporate volunteers, and are placed into 5-week tech-related internships at area corporations and nonprofits.  Historically, 75% of our graduates are working in IT related positions within 7 months of graduation.




Population Served

Ethnic/Racial Minorities -- General

Poor/Economically Disadvantaged, Indigent, General

Program 3

PC Donation Program

NPower Delaware’s PC Donation Program pairs computers donated by our corporate partners, like Independence Blue Cross, with refurbishing services from ING DIRECT/Capital One's team of technology volunteers. Since spring 2011, nearly 800 PCs have been distributed free of charge to over 50 nonprofits throughout Delaware and the Greater Philadelphia region.  In fiscal year 2012, ING DIRECT/Capital One’s volunteers provided 146 total volunteer hours to this program.The donated PCs are put to good use inside nonprofits and directly in programs which reach hundreds or thousands of individuals in our community.  Some of the receiving nonprofits are able to offer new services, such as a youth computer training program or a new senior citizens’ computer lab. Sometimes, the donated PCs replace staff computers that are 8-10 yearsold and are incompatible with current software.
The Latin American Community Center (LACC) received 20 donated PCs through this program.  LACC’s after school enrichment program offers Computer Technology, which teaches young people, ages 13 to 17, how to disassemble and re-assemble PC’s, and install operating system and other software.  Participants are then given the completed computers to take home.  This program helps to stimulate their interest in technology and can improve their home learning environment.  Children & Families First (CCF) works to support teens and young adults through a variety of programs, including Seaford House, a residential and day treatment center for teens ages 12 to 17 who have emotional problems.  CCF decided that installing PCs in the residents' lounge would provide an activity which would help to reduce the stress and tension.  CCF received five desktop PCs through the PC Donation Program.   Don Loden, Seaford House Program Manager, reported that "The PCs are installed with educational and recreational software and promote relaxation and a heightened sense of well-being. Needless to say theyare a hit with the children!"NPower’s participation in the Microsoft Registered Refurbisher Program also allows eligible charitable organizations to purchase Windows 7 and MS Office 2007 licenses at a special price of $6/license.


Science & Technology


Population Served


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Fiscal year: Jul 01-Jun 30
Yes, financials were audited by an independent accountant.


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The people, governance practices, and partners that make the organization tick.

Tech Impact



Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2014, 2013 and 2012
  • Board Chair and Board Members
  • Access to the GuideStar Knowledge Base Search
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Patrick Callihan


Patrick Callihan is the executive director for Tech Impact, a nonprofit organization whose mission is to ensure that all nonprofits can use technology to better serve our world. His background includes over 25 years of technology leadership and operations management. Over the past five years, his tenure with Tech Impact, Patrick has grown the organization by expanding services and adding programs that directly impact the community.

Most recently Patrick led the development of national cloud-based service offerings for nonprofits under the brand npCloud (, providing organizations access to computing technology specifically designed for nonprofits. Patrick, who strongly believes in impacting his local community, also led the launch of ITWorks (; a program within Tech Impact that serves at-risk-youth with 21st century job skills.

Prior to joining Tech Impact, Patrick held the position of marketing director at CAI, a privately

held Information Technology firm located in Wilmington, Delaware. Patrick began his career at Discover Card Services, Inc., where he held numerous positions in management and technology disciplines.

Patrick currently serves on the board of directors of the Boys and Girls Clubs of Delaware and the technology committee at the United Way of Delaware. He also serves as a volunteer to the Delaware Division of the Arts and teaches a nonprofit technology course as part of a public policy certificate course at the University of Delaware.

Patrick is an active member of Greater Philadelphia Senior Executives Group (GPSEG), Society for Information Management (Philadelphia chapter), and a member of the Cloud Computing Consortium at Stevens Institute of Technology.

Patrick graduated from the Goldey-Beacom College of Business in 1992.



Paul Jaskot

Partner, Reed Smith LLP


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