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Employment Opportunties

Join an Innovative Nonprofit That Is Changing the Nonprofit Sector!

GuideStar is the number 1 source of nonprofit information, with information on more than 1.8 million organizations.

As we approach our 20th anniversary, we are evolving our vision and embarking on a bold strategic initiative to expand our information and knowledge generation to enable greater social impact.

If you want to use your skills and expertise to affect social change, join us.

Current Openings

How to Apply

E-mail cover letter, résumé, and salary guidelines in Microsoft Word or Adobe PDF format to jobs@guidestar.org.

If you prefer to mail your application, send these materials to:

HR Director
GuideStar USA
4801 Courthouse Street, Suite 220
Williamsburg, VA 23188

GuideStar USA Inc. is EEO/AA/VET/DISABLED Employer. Read our diversity and EEO statement


Development/Fundraising Internship

This part-time, unpaid position, based in Washington, D.C., provides on-the-job training and experience working with a national nonprofit organization. You will work on a variety of projects directly related to increasing and diversifying the financial support for GuideStar.

GuideStar is committed to working with you to ensure that the experience is practical and career building. We are also happy to work with you and your advisors if you would prefer to receive college credit for your work.

Primary Purpose

Support GuideStar's Development (Fundraising/Philanthropy) Team in the areas of prospect research and membership program development. This is a 10-hour per week position that reports to the Development Coordinator.

Responsibilities

Duties and responsibilities include, but are not limited to:

  • Working closely with the Development Coordinator, create pipeline of prospective foundation funders/members and system for tracking interactions with these prospects.
  • Utilize various online tools and internal resources to conduct prospect research, identify top prospects based on alignment with GuideStar and foundation priorities.
  • Create detailed prospect profiles, preparing at minimum 200 profiles.
  • Work with the GuideStar's Development Team in the formation of cultivation and solicitation strategies for prospects.
  • Support the team's development of collateral materials for use in securing general operating and strategic grants and marketing materials to use in promoting GuideStar's Membership Program.
  • Increase knowledge and understanding of the nonprofit sector through participation in ongoing webinar series offered by GuideStar.
Qualifications
  • Strong written and oral communication skills
  • A true dedication to the internship, and a commitment to coming in on time and working hard
  • Ability to work independently and manage high-detail projects with professional quality
  • Team player attitude, demonstrated by being flexible and responsible as well as being a self-starter
  • Working knowledge of MS Office, including Word, Excel, and PowerPoint
  • Experience with online research tools

To apply, please send the following materials to Judy Jennings at jjennings@guidestar.org:

  • Cover letter explaining interest, dates of availability, and any specific interests in fundraising/development and/or nonprofit sector
  • Résumé

Who Is Eligible?

Current undergraduate and graduate college students are eligible for the internship program. To qualify, you must be pursuing a degree, certificate, or diploma (full-time or part-time) and be at least 18 years of age. You also need to be in good academic standing at your school and a U.S. citizen.

What Are the Benefits?

  • Hands-on nonprofit experience
  • Flexible work schedule
  • Students may qualify for credit towards degree requirements

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Media & Outreach Manager

Join an innovative nonprofit that is changing the nonprofit sector! GuideStar is the number 1 source of nonprofit information, with more than 2 million organizations in its database.

As we approach our 20th anniversary, we are now evolving our vision and embarking on a bold strategic initiative to expand our information and knowledge generation to enable greater social impact.

Four Reasons You'll Love Working at GuideStar

  1. Fast-Paced—In 2013, we fielded more than 4,000 calls and e-mails from reporters and earned nearly 6,000 media placements worth ~$5 million in publicity value. You get to shape coverage across the sector and nation!
  2. Culture—GuideStar staff and leadership live and breathe the "4 Cs": clarity (we say what we mean), compassion (we're kind), courage (we do what's right), and collaboration (we act in partnership)
  3. Work/Life Balance—GuideStar supports employees' lives away from work and encourages employees to decide how to be most efficient, whether that's at home or in the office
  4. Competitive Benefits Package—We offer health and dental coverage, pre-tax transportation benefits, vacation and sick days, plus four hours/month to volunteer!

You'll be able to move fast and learn fast, so bring your energy, self-motivation, and teamwork skills!

Primary Purpose

Advance GuideStar's brand awareness, manage activities that increase visibility of the organization on news outlets and blogs, and drive website visitors through earned media and online advertising.

Reports To

Director of Marketing & Communications

Responsibilities

  • Holds primary responsibility among the MarCom team for tracking these metrics and implementing strategies that improve priority sub-sets of them:

    • Increase impressions (i.e., page views, content views, and visits) on www.guidestar.org
    • Increase GuideStar's reach (i.e., fans, followers on social media, connections, unique visitors to www.guidestar.org)
    • Increase registrations on www.guidestar.org among priority user segments
    • Increase consumption of GuideStar's content marketing (e.g., click-through rates, downloads)
    • Increase GuideStar's share of voice in mass media and social media
  • Implement strategic marketing and communications plans to: advance GuideStar's brand identity; broaden awareness of its programs and priorities; and increase the visibility of its programs and thought leadership across key stakeholder audiences.
  • Actively engage, cultivate, and manage press relationships, and relationships with key influencers, to ensure coverage surrounding GuideStar's programs, special events, public announcements, and other projects.
  • Promote GuideStar's products and services, content (e.g. ,white papers and reports), and brand overall via public relations, social media channels, and through strategic public speaking opportunities.
  • Serve as the leader on various communications campaigns including LINKMoney for Good II and Overhead Myth.
  • Lead co-marketing partnerships with key allies, such as the Foundation Center, WealthEngine, and Social Media for Nonprofits.
  • Identify, follow, and participate in priority social media platforms. Work with the Editorial Director to create content for social media including blogs, Twitter, Facebook, YouTube, and others.
  • Experiment with Google AdWords to increase traffic to key pages on www.guidestar.org.
  • Help drive the messaging of executive and company presentations, working with UX Designer on look and feel and Editorial Director on talking points. Include short URLs or other tactics to track performance of presentations relative to goals.
  • Support driving attendance to webinar programs, such as through live Tweeting during discussions and getting webinar notices posted to other outlets.
  • Work with Research and Data Operations teams on data set requests from media, and work with press to encourage using GuideStar data to inform coverage of nonprofit sector.

Qualifications

  • Passion for GuideStar's mission
  • Bachelor's degree in journalism, communications, or related field is required
  • Minimum 5 years' experience either in-house or with an agency
  • Demonstrated skill and comfort in proactively building relationships with top-tier reporters and editors, and in successfully positioning subject matter with the media to achieve high-impact placements
  • Extensive successful writing and editing experience (externally focused) with a variety of print and online communications media
  • Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and social media program to advance an organization's mission and goals
  • Self-reliant, good problem solver, results-oriented
  • Ability to make decisions in a changing environment and anticipate future needs
  • Excellent and persuasive communicator

Status

Exempt

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Partnership Coordinator Internship

Do you want to get head start on your career while you're still in school? Do you want to get know the ins and outs of a fast-paced and results-oriented marketing department? Then GuideStar is here to help.

This part-time, unpaid position, based in Washington, D.C., provides on-the-job training and exciting career experience. You will learn strong tools to take into the marketing, business, or nonprofit fields (to name a few). Tasks assigned will advance your knowledge of all of the moving pieces within GuideStar. You will be able to see how our Marketing, Sales, Customer Service, Technology, Strategy, and Communications teams work. You will also gain great insight into the nonprofit sector as a whole, as that is our audience for our survey strategy. If you are thinking the nonprofit sector is something you are interested in but aren't quite sure where your niche is within it, this is the internship for you!

You'll lean how to apply marketing and business strategies as well as work on a variety projects related to strategic positioning of GuideStar's experts. GuideStar is committed to working with you to ensure that the experience is practical and career building. We are also happy to work with you and your advisors if you would prefer to receive college credit for your work.

Primary Purpose

Support GuideStar's Community Manager in the execution of nonprofit marketing strategies. This is a 15-hour per week, hands-on job with significant commitments. Reports to Jenny Taylor, GuideStar's Community Manager and Marketing Specialist.

What you will learn:

  • How to use survey tools (like Qualaroo and SurveyMonkey)
  • How to solicit feedback from key customers and website users
  • How to make inferences from qualitative and quantitative survey responses
  • Other methods of customer feedback, including online forums and structured meetings with stakeholders

Responsibilities

Duties and responsibilities include, but are not limited to:

  • Assist the Community Manager in creating and distributing surveys to both large and small audiences
  • Assessing survey results to report key patterns and takeaways
  • Researching available online forum platforms for possible implementation into a re-vamped website
  • Various other tasks depending on your skill sets/areas of interest

Qualifications

  • A true dedication to the internship, and a commitment to coming in on time and working hard
  • Ability to work independently and manage high-detail, deadline-sensitive projects with professional quality
  • Proficiency in Microsoft Excel and Word
  • Familiarity with survey tools or a background in statistics, while not necessary, is a great plus
  • Interest in engaging customers
  • Team player attitude, demonstrated by being flexible and responsible as well as being a self-starter
  • All majors are welcome

To apply, please send the following materials to Judy Jennings at jjennings@guidestar.org:

  • Cover letter explaining interest, dates of availability, and any specific interests in nonprofits or marketing
  • Résumé

Who Is Eligible?

Current undergraduate and graduate college students are eligible for the internship program. To qualify, you must be pursuing a degree, certificate, or diploma (full-time or part-time) and be at least 18 years of age. You also need to be in good academic standing at your school and a U.S. citizen.

What Are the Benefits?

  • Hands-on nonprofit and marketing work experience
  • Flexible work schedule
  • Students may qualify for credit towards degree requirements

Join our team today!

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GuideStar Public Relations Internship

Do you want to get head start on your career while you're still in school? Do you want to get know the ins and outs of a fast-paced and results-oriented marketing department? Then GuideStar is here to help.

This part-time, unpaid position, based in Washington, D.C., provides on-the-job training and exciting career experience. You'll apply communications theories and work on a variety projects related to strategic positioning of GuideStar's experts. GuideStar is committed to working with you to ensure that the experience is practical and career building. We are also happy to work with you and your advisors if you would prefer to receive college credit for your work.

Primary Purpose

Support GuideStar's Communications Coordinator in the execution of public relations, media relations, and social media strategies. This is a 15-hour per week, hands-on job with significant commitments to communications outreach and measurement, research, and writing. Reports to Courtney Cherico, GuideStar's Communications Coordinator.

Responsibilities

Duties and responsibilities include, but are not limited to:

  • Working closely with the Communications Coordinator, curate content on GuideStar's many social media channels, including Facebook, Twitter, Pinterest, SlideShare, YouTube, Wikipedia, Flickr, etc., as well as GuideStar's LinkedIn group and Google+ community
  • Engage with followers to encourage conversation and participation in nonprofit- and philanthropy-related topics, and respond to questions and concerns reactively
  • Work with the Communications team to develop creative campaigns for a social audience and identify trends and breaking news items that GuideStar should be aware of and/or participate in
  • Monitor and measure all communications activities and develop weekly and monthly reports
  • Support the implementation of a comprehensive communications strategy including writing blog posts, researching and securing speaking opportunities, bylined articles, awards, and other relevant opportunities for GuideStar and its experts
  • Support GuideStar's busy media relations office, including fielding calls from the media, pitching feature stories and third-party commentary from GuideStar's experts, drafting and placing bylined articles in target publications, researching letters to the editor and opinion editorial opportunities
  • Support the implementation of GuideStar's LINKImpact Call and various other campaigns. Activities to include media research and pitching, drafting and editing various communication materials, posting to various social media channels with related content, etc.
  • Support the development of The Front Porch and Company Connections, a website and e-newsletter, respectively, and two of GuideStar's best internal communications channels
  • Support GuideStar's busy webinar program—live Tweet during discussions and present during communications-related events

Qualifications

  • Strong written and oral communication skills
  • A true dedication to the internship, and a commitment to coming in on time and working hard
  • Currently studying public relations, communications, journalism, English, creative writing, or other communications-related courses
  • Ability to work independently and manage high-detail, deadline-sensitive projects with professional quality
  • Team player attitude, demonstrated by being flexible and responsible as well as being a self-starter
  • Working knowledge of MS Office, including Word, Excel, and PowerPoint

To apply, please send the following materials to Judy Jennings at jjennings@guidestar.org:

  • Cover letter explaining interest, dates of availability, and any specific interests in public relations or marketing
  • Résumé

Who Is Eligible?

Current undergraduate and graduate college students are eligible for the internship program. To qualify, you must be pursuing a degree, certificate, or diploma (full-time or part-time) and be at least 18 years of age. You also need to be in good academic standing at your school and a U.S. citizen.

What Are the Benefits?

  • Hands-on public relations and social media work experience
  • Flexible work schedule
  • Students may qualify for credit towards degree requirements

Join our team today!

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Software Engineer (.NET)

Primary Purpose

Design, develop, and maintain software and database applications including server-side and client-side Web components.

Reports To

Senior Director, Data Operations

Office Location

Williamsburg, Va.

Responsibilities

  • A focus on delighting the customer
  • Building high quality, innovative software solutions that deliver value for customers
  • Develop solutions across all layers, from the database to the user interface
  • Work closely with Product Owners to understand solution requirements
  • Practice Agile software development
  • Ability to learn quickly, function with limited supervision, solve issues, and stay in close communication with functional teams

Working Relationships

Interact with Agile team members and those in GuideStar outside of the team in execution of responsibilities; work with vendors in seeking solutions to GuideStar's initiatives

Skills Required

  • 1 to 2+ years experience with .Net, C#, ASP.Net, and Application development
  • T-SQL and SQL Server
  • JavaScript and AJAX libraries (jQuery)
  • Experience with JSON, XML, and REST Web Services
  • HTML/CSS
  • BS/MS Degree in Computer Science or related field
  • Proactive self-starter and results oriented
  • Flexible and adaptable with good interpersonal skills
  • Strong leadership, self-awareness, and teaming capabilities
  • Experience in working with Agile and Scrum a plus

Exempt Status

Exempt

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Strategic Initiatives Summer Associates

GuideStar is seeking motivated, data-driven, and customer-focused Strategic Initiatives Summer Associates who are passionate about building the scaffolding for social change and helping to execute on our strategic plan and mission to revolutionize philanthropy by providing information that advances transparency, enables users to make better decisions, and encourages charitable giving.

This position offers the strongest performers a unique opportunity to gain exposure to the entire GuideStar organization and product development cycle, while working directly with the Leadership Team. Projects assigned will advance your knowledge of all of the moving pieces within GuideStar as you will be able to see how our Products, Marketing & Communications, Strategy, Technology, Business Development, Nonprofit Programs & Services, finance, and operations teams work. You will also gain great insight and exposure to the nonprofit sector as a whole, given GuideStar’s position as the data hub in the nonprofit data supply chain.

Projects and responsibilities will include, but are not limited to:

  • Pricing Strategy: Develop a conjoint analysis (using Sawtooth Software or a similar platform) focused on particular user segments of GuideStar's web products (e.g., nonprofits, foundations, professional services, etc.) to refine our pricing and discount strategy in order to increase adoption and use, while maintaining financial viability.
  • Mirror Funds Development: New product research and development of a giving instrument, similar to a mutual fund, that will allow individual donors to piggyback on the analysis of leading foundations. Responsibilities include: financial modeling, user testing and feedback, and competitive analysis.
  • Transformational Capital Campaign: Develop a marketing and capital structuring plan to target key alternative investments, e.g., program related investments (PRIs) and hybrid-equity products, as part of GuideStar's $10M fundraising round.
  • Partnership Strategy: Develop a coordinated and holistic partnership engagement strategy with current and prospective key nonprofit partners and leading private sector players (in search, e-commerce, financial services, social networking, etc.), including key internal systems to support its execution.
  • Monitoring & Evaluation Systems: Implement full rollout of a new monitoring & evaluation system designed to assess organizational health and facilitate data-informed timely decisions by GuideStar's key internal and external stakeholders.

Qualifications

  • Mission-driven: Demonstrated commitment to GuideStar's mission and vision
  • Results-orientation: Process and outcome-oriented with exemplary organizational skills. Proactively stays on top of multiple projects in a fast-paced environment while prioritizing competing demands. Identifies and involves stakeholders in a timely and appropriate manner, especially to provide progress updates and manage workload
  • Detail-orientation: A perfectionist with a keen eye for even the smallest details
  • Quick learner: Comfortable with IT systems, curious, with demonstrated experience grasping new concepts and handling increasing levels of responsibility. Familiarity with Mircosoft CRM or a background in statistics, while not necessary, is a great plus
  • Effective communicator with strong interpersonal skills: Active listener and exceptional communicator who presents information (written and verbal) with clarity and precision; is courteous and calm under pressure

Position Details

  • Reporting to: Evan Paul, GuideStar's head of Products & Marketing, or Miz Kusairi, GuideStar's head of Strategy
  • Term: This is a full-time, 10-12 week summer position (May-September 2014, flexible start/end dates)
  • Location: San Francisco, Calif. (preferred), or Washington, D.C.
  • Compensation: Monthly stipend to be discussed with hiring manager (students are encouraged to seek a supplemental grant from their school's internship fund)
  • Other: Candidates are expected to arrange and pay for their own summer travel and accommodation during the internship period and bring their own laptop.

Eligibility

First-year advanced or graduate degree candidates (MBA preferred).

To apply, please e-mail Miz Kusairi at mizmun.kusairi@guidestar.org and include the following:

  • Cover letter explaining specific interest and experience in the projects listed above and dates of availability
  • Résumé

Deadline

Applications received by April 30 will receive preferential review, until the position(s) are filled.

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