YWCA Northeastern Massachusetts


aka formerly YWCA of Greater Lawrence, formerly YWCA Haverhill, formerly North Shore Rape Crisis Center   |   Lawrence, MA   |  http://www.ywcanema.org


Eliminating racism, Empowering women, Promoting peace, justice, freedom and dignity for all.

Ruling year info


Executive Director

Ms. Susan Staples

Main address

38 Lawrence Street

Lawrence, MA 01840 USA

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Formerly known as

North Shore Rape Crisis Center

YWCA of Greater Lawrence

YWCA Haverhill



NTEE code info


Women's Rights (R24)

Physical Fitness/Community Recreational Facilities (N30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

YWCA Northeastern MA is a mission-driven, multi-site, multi-service agency. Its programs and services align with its mission to "eliminate racism, empower women, and promote peace, justice, freedom and dignity for all." All programs aid vulnerable women, their children and families, specifically low-income working parents in the Merrimack Valley in need of affordable year-round childcare, and victims and survivors of domestic violence and sexual assault throughout Essex County. The YWCA's Children's and Families Services provides affordable (subsidized), high-quality, year-round childcare to 333 children in Lawrence and Haverhill. The YWCA's continuum of domestic violence, sexual assault services provides crisis services (24-hour hotlines, 24-hour on call accompaniment to police, hospital or court) and an Emergency Shelter, court advocacy, counseling, self-defense and economic empowerment training, and various residential programs including transitional housing for up to 24 months.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Early Learning Center -- Infant and Toddler Program

Year-round affordable (subsidized) childcare for infants and toddlers from 6 weeks to 2.9 years. The Infant and Toddler Program is based at the YWCA main site at 38 Lawrence Street, Lawrence, MA. The program's space was updated in 2018. It moved to a brighter space that the children and teachers are enjoying, a space closer to the reception area for parents' convenience when picking up and dropping of children. The new space is still in need of new equipment and toys.

Population(s) Served

Affordable (subsidized), licensed, year-round child care for ages 2.9 to Kindergarten age, with a strong focus on literacy and learning. We provide small group sizes and individualized growth and literacy-based learning opportunities along with many opportunities for parent participation.

Recognized in 2017 as an exemplary program by MA Raising a Reader. Designated as a Center of Excellence by the U.S. Dept. of Education and one of the top 10 early learning centers in Massachusetts by the nonprofit advocacy organization Root Cause.

YWCA Early Learning Center is accredited by the National Association for the Education of Young Children (NAEYC).

Population(s) Served

This grass-roots program offers resources, education, screening and support services that link low-income, medically underserved women to health insurance and breast health screenings, primarily mammograms. Most clients are Latina immigrants from the Dominican Republic or Puerto Rico, many of whom have not had a mammogram, some of whom do not have health insurance or a primary care provider. The program links them with all of the above.

YWCA Health Ambassadors conduct small group sessions with women throughout the city to introduce the program, explain the benefits of breast health screenings, assist with obtaining health insurance and in scheduling mammograms and supporting women in the process. For those with breast cancer diagnoses, the YWCA staff provides support throughout treatment and survivorship.

It partners with Lawrence General Hospital, where mammograms are provided and a bi-lingual breast health navigator is on site.

Population(s) Served

YWCA Northeastern Massachusetts provides comprehensive services for victims of domestic violence (and their children), plus violence prevention outreach and education across all of Essex County.

Services include:
- 24-hour hotline for domestic violence 844 372 9922
- 24-hour hotline for sexual assault 800 922 8772
- accompaniment to hospital, police and /or court
- emergency shelter
- transitional housing for survivors & their children
- court advocacy (Lawrence District Court & Haverhill District Court)
- individual and group counseling
- referrals and ongoing supportive services

All services are free and confidential.

Population(s) Served

The YWCA operates a 5-bedroom emergency shelter in a safe location for women and their children fleeing domestic violence.

The OASIS Transitional Housing program provides housing and support services for survivors of domestic violence. OASIS survivors and their minor children live at the YWCA Fina House for up to 24 months, with access to an array of services and life skills training: individual counseling, group counseling, financial literacy training, self-defense training, referrals for healthcare, referrals for education, referrals for employment, transportation and child care assistance when needed, and help in identifying and transitioning to permanent housing.

The Teen Parenting Program provides safe affordable temporary housing to formerly homeless pregnant and parenting teens and their young children. This program is also located at the YWCA Fina House, a 4-story modern building built in 2005, located near the main YWCA site in Lawrence.

The YWCA operates two residences for very low income women, the Lawrence Residence and the Haverhill Residence. Each provides single-room-occupancy housing for ten women.

Population(s) Served

The YWCA offers numerous fitness and recreational opportunities for children, teens, women and families including: swim lessons (individual and group), life guard certification classes, family swim and water safety classes in an Olympic-size pool. The YWCA gym and pool are available for rent to community groups and teams, and nearby schools.

Population(s) Served

The YWCA Emergency Shelter provides safe and secure temporary housing for victims of domestic violence who are in crisis, and for their children. The 5-room shelter is a part of the YWCA's continuum of services for victims and survivors of domestic violence and sexual assault. Residents received counseling, referrals to supportive services, and assistance in transitioning to permanent housing.

Population(s) Served

Summer day camp for "city" kids. Located at Captain's Pond, Salem, NH. This summer experience for children from Greater Lawrence and Greater Haverhill children can be the highlight of their summer. Campers are school age children, 5-13, mostly from low-income Latino families. Donations for camperships in any amount are always appreciated. Cost per child per week, including transportation and meals, is $185.

Population(s) Served

In partnership with another nonprofit, Community Inroads, and also with Northern Essex Community College, the YWCA has sponsored the Lawrence and Haverhill Cultural Inclusion program since 2011. The program provides instruction to a cohort of Latino and other people of color, all of whom are young professionals, to prepare them to serve on the boards of directors of local nonprofits. About 60 graduates of the program have been placed on local nonprofits boards as a result of this program, which is making a significant impact on the quality of leadership among nonprofits, and on the quality of life in Greater Lawrence and Greater Haverhill communities themselves.

Population(s) Served

Where we work


Center of Excellence/ Early Learning Center 2011

U.S. Department of Education

Designated one of the top 10 early learning centers in MA 2010

Root Cause/SSI

Community Partner Award 2012

El Mundo Boston

Community Spirit Award 2014

Merrimack Valley Chamber of Commerce

"Above and Beyond Award" 2016

Women's Fund of Essex County (Essex County Community Fund)

Greater Haverhill Chamber of Commerce 2017

Business of the Year

Affiliations & memberships


Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The YWCAs in Lawrence and Haverhill, both of which are now sites of YWCA Northeastern MA have served their respective communities for over 125 years. They have literally changed and saved the lives of thousands of the area's most vulnerable women. From the early immigrant mill girls who needed safe and sanitary housing as an alternative to the overcrowded and unsafe boarding houses at the turn of the 20th Century, to today's Latino immigrants who comprise 77% of Lawrence's population, the YWCA has been a lifeline social services agency where one can can find respect, compassion and the assistance they need to live self-sufficient productive and dignified lives. The YWCA aims to continue this work, remaining true to its mission of "empowering women," whether it be through direct services such as high-quality affordable year-round childcare; providing secure and safe shelter to women and children fleeing their abusers; teaching adolescents, teens and young adults about healthy dating relationships and consent in relationships, what to do as a bystander to sexual violence, or how to find crisis service when an assault occurs.

Everyday, the YW provides services to women and children in need. We provide counseling, mentoring services and a safe environment for women living in our Single Room Occupancy Program. The children and their parent are provided safe housing in our transitional living home. Teen parents and their children are taught skills to use as they transition on their own. Educational benefits and skill training all help our teens to become independent and live full lives with their children.

With the help of subsidies, fundraising and grants received, we are able to sustain programming. All revenue to fund the programs directly affects our clients. Whether we are funded for the Early Childhood Program or rehabilitating one of our sites/buildings, this directly helps to provide a clean, safe environment for those we serve. With the motivated and dedicated staff, we accomplish a great deal. New curriculum is presented every day and the YW keeps up-to-date with the latest recreational and educational tools needed because of the YW's wide range of clients.

What the YW has accomplished so far has been the expansion of programs in the Court Advocacy Program where we assisted 1739 domestic violence and sexual assault survivors in obtaining protective and harassment orders in Lawrence and Haverhill District Courts this year. Through the YW Women's Health Program, 905 residents were educated on breast health, 103 were referred for screening, 10 women had findings, 4 were diagnosed with breast cancer. Thanks to the YW, lives were saved. With the reopening of Camp Y-Wood, 80 inner city children enjoyed the YW Summer Program. Camp Her celebrated its inaugural campership dedicated to empowering 30 girls this past summer. The YW's Transitional Program provided housing to 68 families last year. With the help of the case manager, 19 families moved to safe affordable, permanent housing. Expanding our swim program to allow for all our children to receive swim lessons, maintaining and improving our current programs are what we have planned for the future. Renovating our existing infrastructure will have a direct impact on all our children, i.e. new desks, classroom space, classroom materials, new locker rooms in both the girl's and boy's area. There is always a need at the YW and we are always looking to improve our services and supports for all of our children and families.


YWCA Northeastern Massachusetts

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The people, governance practices, and partners that make the organization tick.


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Connect with nonprofit leaders


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  • Compare nonprofit financials to similar organizations

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YWCA Northeastern Massachusetts

Board of directors
as of 11/06/2019
SOURCE: Self-reported by organization
Board chair

Ms. Emma Campbell

Joyce Bergeron

Pentucket Bank

Emma Campbell

Justine Caron

Northern Essex Community College

Denise Molina Capers

DMC Diversified Consulting

Margaret Crocket, Esq.

Goodwin Proctor LLP

Jessica Finocchiaro

Century 21, McLennan & Co.

Jean Tabit, M.D.

Greater Lawrence Community Health Center

Laura Wante

Merrimack Valley Credit Union

Eunice Zeigler

City of Lowell Housing Authority

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable