THE WILLIAM J. GOULD ASSOCIATES, INC
Harvesting Hope, Promoting Recovery
Programs and results
What we aim to solve
The Problem of Chronic and Severe Mental Illness:
According to the National Institute of Mental Health, one in four adults, approximately 61.5 million Americans, experience mental illness in a given year. One in 17, about 13.6 million, lives with a serious mental illness such as schizophrenia, major depression or bipolar disorder. Mood disorders such as depression are the third most common cause of hospitalization in the U.S. for both youth and adults ages 18 to 44. Residential treatment is a positive alternative to the less productive route that typically starts with a hospital stay. After managing the acute crisis that triggers the admission, the typical psychiatric hospital stay is not long enough to build compensatory strategies to manage symptoms, optimize medication and create resiliency in work and social contexts. At Gould Farm, skills are learned, and a sense of worth and hope is recovered that allows participants to build the strength and confidence for recovery.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Gould Farm Residential Treatment
Gould Farm is a psycho-social rehabilitation program for people living with mental health and related challenges. This healing community is located on a 700-acre working farm in the Berkshire hills of western Massachusetts.
We serve adults with diagnoses of schizophrenia, schizoaffective disorder, bipolar disorder, major depression, and related mental health challenges.
Gould Farm’s continuum of services include:
A structured work program with varied activities on the farm;
Life in a caring community of peers and staff and their families;
Clinical services and support (Licensed by the state of Massachusetts as a residential treatment program.);
Transitional services inWestern Massachusetts and the Boston area.
Where we work
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Related Program
Gould Farm Residential Treatment
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The number of people who participated in the Gould Farm residential therapeutic program.
Number of health outcomes improved
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
# participants that made gains from admission to discharge, and post discharge in psychiatric symptoms, global functioning, and quality of life. We use the GAF, Basis 24 and Quality of Life Scale.
Number of customers reporting satisfaction with program
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
We ask a series of questions related to program satisfaction, including: how would you rate the quality of service; did the program meet your needs; did the program help you deal with your problems.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We work with adults who are living with mental health conditions such as depression, bipolar and schizoaffective disorder and schizophrenia. Gould Farm provides a safe environment in which everyone feels accepted and trusted while also being held to high expectations as a productive, working member of the community. Guests are empowered to share their many talents with the community and are also given the opportunity to learn and practice new skills in a supported environment.
Guests work with the clinical team to optimize their medications, build compensatory strategies to manage the symptoms of their illness, and create resiliency in work and social contexts. Through a stepped progression, symptoms improve, real-life skills are learned, and a sense of worth and hope is recovered that allows the individual to build the strength and confidence to move towards greater independence and recovery.
What are the organization's key strategies for making this happen?
Gould Farm helps approximately 100 people each year who are challenged by mental illness to discover their strengths and develop the skills and tools for lifelong recovery. Gould Farm's continuum of care and services include:
1. A well-structured work program with varied activities on the farm
2. Life in a caring community of peers and staff and their families
3. Clinical services and support (we are a licensed psychiatric treatment and rehabilitation program)
4. Transitional support and extended care in the Boston area.
What are the organization's capabilities for doing this?
Gould Farm has been successfully providing services for over 100 years. We are licensed by the Massachusetts Department of Mental Health. Our on-site clinical staff includes licensed social workers and consulting psychiatrists who walk beside guests through their stay at the Farm. Our Clinical Team provides one-on-one therapy, case management and coaching, from orientation to discharge planning.
Clinicians are in constant collaboration with the Residential Advisors and Work team leaders and provide guidance to all staff to support each individual's recovery.
Wellness strategies and supports are integrated into our program design, including an on-site exercise room and the availability of yoga, meditation, stress management, nutrition group, tobacco education, and substance abuse recovery groups.
What have they accomplished so far and what's next?
Gould Farm has been collecting data on program outcomes since 1998. Measureable improvements are experienced by most guests as they move through the program and after they leave. Preliminary research into longer term outcomes indicate successful integration into communities including employment, education, and building new social relationships. Participation in social enterprises contribute to these long term gains: abbreviated so it should fit now
Percentage of Gould Farm Participants Post Discharge 6 Months 18 Months
Living independently in a house or apartment 38% 57%*
With paid employment 34% 50%*
*Heatherington, Laurie, PhD, Sustaining Outcomes Research in Residential Treatment: A 15-Year Study of the Gould Farm Program, Psychological Services, published by the American Psychological Association, Summer 2018.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
THE WILLIAM J. GOULD ASSOCIATES, INC
Board of directorsas of 01/05/2024
Dr. Phyllis Vine
Steven Kahn
Max Leather
Catherine McKee Mendelsohn
No Affiliation
Philip Morrison
Community Health Programs
Steve Schwartz
Shatz, Schwartz and Fentin, P.C.
Roberta Weiss
No Affiliation
Phyllis Vine
Author/Mental Health Advocate
Laurie Heatherington
Professor, Williams College
Kim Bradley
Sheila Rosenstein
No Affiliation
Stephen Dube
No Affiliation
Michael Klein
Elizabeth Roberts
Lauren Behrman
Carole Novick
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 01/05/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.