BRONZE2023

North Shore Community Action Programs Inc.

aka NSCAP   |   Peabody, MA   |  www.nscap.org

Mission

Empowering people to achieve social and economic stability through services and education in partnership with the community.

Ruling year info

1976

Executive Director

Ms. Laura M. Meisenhelter

COO

Mr. Robert McHugh

Main address

119 Rear Foster Street, Building 13

Peabody, MA 01960 USA

Show more contact info

EIN

04-2385280

NTEE code info

Human Service Organizations (P20)

Temporary Shelter For the Homeless (L41)

Housing Search Assistance (L30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

North Shore Community Action Programs helps low income people empower themselves as they move towards self-sufficiency & to motivate the larger community to be more responsive to the needs of low-income people. NSCAP does this work through these programs:\n- Housing & Homelessness Prevention\n- Community Outreach to chronically homeless people to help stabilize their lives.\n- Providing homeless families referred by the Department of Housing and Community Development with temporary shelter in local \n apartments, help search for permanent affordable housing & provide case-management services before & after they \n move into permanent housing\n- Housing Law - provides free legal help to people who cannot afford the services of a private attorney. We specialize in \n providing legal assistance in housing related matters\n- Energy Fuel Assistance & assistance with Energy Conservation\n- Education & training for English Speakers of Other Languages \n- Home Health Care to low income elders

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Crisis Intervention/Advocacy

NSCAP's Crisis Intervention/Advocacy program is the ""front line"" in our mission to alleviate poverty and promote economic self-sufficiency in Peabody, Beverly, Salem, Danvers, and surrounding communities. Advocates are case managers who form the support system for the most vulnerable members of our community, such as the disabled, families and individuals at risk of becoming homeless or already homeless, the elderly, and immigrants. Advocates work one-on-one with clients to resolve crises, make referrals, and help clients stabilize their situations and attain and/or maintain self-sufficiency. Advocacy can help resolve problems that include, for example, emergency fuel assistance, utility shutdowns, and imminent homelessness.

Population(s) Served
Economically disadvantaged people
Homeless people

NSCAP's Housing Law Project provides a three-tiered system of housing related legal services for low-income residents on the North Shore. First, this program is an integral part of NSCAP and a partner with Neighborhood Legal Services in administering the Lawyer For a Day (LFD) Program in the Northeast Housing Court. Through the LFD Program NSCAP coordinates a Pro Bono Attorney Panel of 24 attorneys who assist at Housing Court. Second, NSCAP's housing attorney provides legal representation to clients with serious housing problems related to a housing subsidy. These are clients either denied eligibility or terminated unlawfully. Third, NSCAP's housing attorney provides legal representation, advice or other brief services to clients with other serious housing problems that do not involve eviction or a housing subsidy. Examples of these cases involve discrimination and serious sanitary code violations.

Population(s) Served
Economically disadvantaged people

Housing Pathways provides homeless families with temporary shelter in local apartments, helps them search for permanent housing, and provides case management services before and after they have moved into permanent housing. 203 persons are sheltered in the Housing Pathways Program. 145 of the persons sheltered area children.

Population(s) Served
Homeless people

NSCAP offers three levels of free English for Speakers of Other Languages classes that focus on teaching students how to speak, listen, read and write in English. Classes meet four mornings a week from September through June. The curriculum includes units on Employment, Financial Literacy, Family, Health, & Civics. All classes use laptops in order to foster computer literacy. Students learn how to use the internet to research American history, how to apply for jobs on-line, how to write a resume, access an application for citizenship. Students also have a variety of other learning experiences such as field trips to the local library and the State House. Students participate in a food drive for the local food pantry each Thanksgiving. Students work to achieve individual goals such as helping their children with homework, improving communication with teachers and medical professionals, obtaining a driver's licence, and studying for the citizenship exam.
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English for Speakers of Other Languages (ESOL)
ESOL Class information
NSCAP offers daytime ESOL classes for adult immigrants who want to improve their English skills and find career opportunities in the United States. Semester-long intensive and short-term programs help learners build confidence and develop the communication skills needed to thrive at work, home and in the community. All classes are FREE.

Class Schedule:
Fall Semester: September – December 2018
Spring Semester: January – May/June 2019

Intensive ESOL:
(Beginner – Advanced)

Monday, Tuesday and Thursday, 9 a.m. – 12:30 p.m.

Foundational ESOL –Hybrid
(Intermediate/Advanced):

Wednesdays and Fridays, 9 a.m. – 12:30 p.m.
+ 5 hours a week online

ESOL Career Pathways to Banking and Customer Service
(Advanced):

Wednesdays and Fridays, 9 a.m. – 1 p.m.
Citizenship Test Prep (Fall):
(Must be within 1 year of citizenship eligibility)

Wednesdays, 9 a.m. – 12 p.m.
English for Advancement in Home Care –Hybrid
(For those interested in becoming home care aides)

Monday, Wednesday, and Friday, 12:30 p.m. – 2:30 p.m.
+ online study

Population(s) Served
Immigrants and migrants
Adults

The Low Income Home Energy Assistance Program (LIHEAP) know as Fuel Assistance, helps homeowners and renters deep their home warm during the winter months. Eligible households receive benefits that are applied to their heating bills. NSCAP also provides support for clients who face a utility termination notice, require a financial hardship protection or need by setting a payment plan. In addition, we notify National Grid when a household is eligible to receive a 25% discount on their utility bills.

Population(s) Served
Economically disadvantaged people
Seniors

The NSCAP Energy Conservation department helps income eligible homeowners and renters keep their home warmer in the winter and cooler in the summer.
Emphasis is placed on homes occupied by senior citizens, veterans, people with disabilities, and young children. We provide a free home energy assessment, insulation, weatherization and lighting upgrades. In addition, qualified heating systems and refrigerators may be replaced. These services are available to residents with 4 units or less.

Population(s) Served
Seniors
Economically disadvantaged people

NSCAP provides in-home care to low-income elders and disabled individuals, enabling them to continue to live independently in their communities. We offer a full range of services including Home Health Care, Alzheimer's Care, Homemaking, Companionship and Shopping.

Population(s) Served
Seniors
People with disabilities

Where we work

Accreditations

Massachusetts Department of Early and Secondary Education (Mass DESE)

Awards

Recognized as reputable agency 2012

Massachusetts Council for Home Care Aid Services

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

North Shore Community Action Programs goal is to empower people to achieve social and economic stability through services and education in partnership with the community. \n\nSimply put: Find homes for homeless people, advocate to keep people in their homes when they have a crisis, help keep people warm in the winter months, and advocate for our neighbors that often do not know how to obtain help and rise above poverty.

Prevent homelessness through Community Outreach, work with numerous community organizations, such as churches, homeless shelters, community leaders, community organizations, to assist people who are homeless or near homelessness.\n\nOversee our community outreach program with the values of Housing First. When we help a person with finding a place to live, & help them with case management, they can obtain required medical care & services to stabilize their lives. \n\nAssist adult immigrants and newcomers looking to improve their English & employability skills, offering a number of free ESOL & career readiness classes. \n\nOur highly trained education team designs & delivers affordable, customized, training programs for the workplace such as \nBusiness English, Customer Service, & English for Health Care.\n\nDeliver Energy Conservation assistance to homeowners that may lose their homes. Emphasis is placed on homes occupied by senior citizens, vets, & people with disabilities.

North Shore Community Action Programs is the Federally designated anti poverty agency for Beverly, Danvers, Peabody and Salem, MA.\n\nNSCAP has an 18 member Board of Directors made up of representatives from the public, private, and low-income sector. \nOur organization employes 116 professional employees that work daily to assist our neighbors in need through homelessness prevention, and housing stabilization.

NSCAP served nearly 9,449 individuals through the following programs:\n\n• 3,000 households received fuel assistance to help keep their homes warm.\n• 754 households facing hardship or crisis received assistance with rent, utilities, & applying for public benefits, as well as \n information and referral.\n• 472 households received energy conservation services to help keep their homes warm.\n• 435 low-income tenants facing eviction, housing discrimination, or other serious housing issues received legal assistance.\n• 240 senior citizens received home health aide, personal care, homemaking, companion and heavy chore services, enabling them to maintain their independence.\n• 174 volunteers donated more than 2,315 hours of service to NSCAP.\n• 87 adult English language students completed NSCAP’s ESOL program. \n\nEstablished in 1965, NSCAP is a private non-profit organization that serves Beverly, Danvers, Peabody, & Salem, in MA. NSCAP helps low income people empower themselves to self sufficiency.

Financials

North Shore Community Action Programs Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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North Shore Community Action Programs Inc.

Board of directors
as of 02/22/2023
SOURCE: Self-reported by organization
Board co-chair

Ms. Susan Fletcher

Town of Danvers

Term: 2014 - 2018


Board co-chair

Ms. Sarah Grinnell

City of Peabody

Term: 2013 - 2019

Linda Anderson-Mercier

Reps. Senator Fred Berry

Susan Fletcher

Danvers Town Hall, Reps. Town Mgr. Wayne Marquis

Stephen Mott

Reps. Beverly Mayor William Scanlon

Maureen O'Neill

Retired

Alan Schwartz

Retired, Reps. Peabody Low Income

Sara Grinnell

Healthy Peabody Collaborative

Dan Morash

Tufts Medical Center

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No