SILVER2024

Action, Inc.

aka Action Inc.   |   Gloucester, MA   |  www.actioninc.org

Mission

The mission of Action Inc. is to advance economic equity and foster a thriving community on Cape Ann and beyond. Our vision is to be an instrument of change, work collaboratively with partners to strengthen the community, and help people in our service area access the resources they need to achieve their goals.

Ruling year info

1969

CEO

Peggy Hegarty-Steck

Main address

180 Main Street

Gloucester, MA 01930 USA

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EIN

04-2389332

NTEE code info

Human Service Organizations (P20)

Community Improvement, Capacity Building N.E.C. (S99)

Civil Rights, Social Action, and Advocacy N.E.C. (R99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Community Services

Action Inc.'s Community Service Navigators offer case management and connects people with needed services such as rental and utility assistance, public benefits, SNAP, housing assistance, financial literacy education, and more. Additionally, we provide legal assistance to help resolve housing issues. We help people stabilize their lives and empower them to become more self-sufficient.
As rents and housing costs rise, many local families and individuals find themselves struggling to make ends meet. We help hundreds of households maintain stable housing and avoid homelessness.

Population(s) Served

COMPASS is an education, training, and employment program for 16-24 year olds facing barriers to learning in a school setting. We offer an alternative program with an individualized approach to assist youth in achieving their HiSET. Additionally, we provide life skills counseling, academic and vocational coaching, career exploration, and more. The program helps at-risk youth earn high school diplomas and experience
success.
Young people today face many challenges - homelessness/insecure housing, mental health & substance use issues, lack of living wage jobs, etc. By intervening at this stage, we hope to provide critical education and career opportunities.

Population(s) Served

Action, Inc.'s emergency shelter provides homeless adults with stability and a second chance. Our shelter helps guests transition into permanent housing and provides beds, meals, and a safe environment. We also provide support with sobriety, mental health, counseling, healthcare, and job and housing searches.
We don't just provide a bed we help people move on to the next stage. All guests have moving-on plans addressing key factors (finding a job or establishing an income, dealing with behavioral health issues, navigating a disability) and providing support in that area.

Population(s) Served

Action, Inc.'s Job Training & Career Services program helps low-income, unemployed, and underemployed residents improve their job opportunities through education, training, and resources. We connect individuals with professional training or trades programs to give them the skills to obtain a well-paying career. We offer career services, including help with job applications, interview prep, resume writing, and one-on-one career coaching.
These programs are designed to provide access to good jobs/careers that are in demand locally. Very important as part of our response to the need for more living wage employment (strategic plan).

Population(s) Served

Action Inc. provides permanent housing and intensive case management to chronically homeless individuals and families. Case managers support residents as they transition to maintaining a home through building life skills such as grocery shopping, laundry, and cleaning. This support allows them to work on underlying factors that lead to homelessness (often behavioral health and/or substance use disorder).
This program saves hundreds of thousands of dollars on emergency services like hospitalizations and incarceration per year. People need stability and support to overcome limiting challenges in their lives. The program currently has over 80 participants.

Population(s) Served

Action Inc. maintains several affordable housing buildings in Gloucester, including 2 multi-family buildings, a duplex with 4 family units, 4 units above the Emergency Shelter, 30 apartments in the Harbor Village building on Main Street, and a Single Room Occupancy building with 13 units. A resident service coordinator is embedded in at Harbor Village to assist residents with budgeting, resolving rent disputes, and connecting to community resources. A resident service coordinator works with the individuals/households at our other buildings.
There is a severe lack of affordable housing in our community, - nearly 50% of the community is cost-burdened. This continually comes up as a top need in our community needs assessment. We continue to search for opportunities to acquire and provide more units as it is vital to our mission.

Population(s) Served

Action Inc. provide intensive HiSET instruction which includes 4 levels, including ESOL classes (English for Speakers of Other Languages), designed to meet participants at their level. We employ a hybrid model to allow students who are unable to attend in person, due to lack of transportation or childcare, to continue their education. Additionally, we include intensive career support.
Lack of a high school diploma is a huge barrier to obtaining living wage employment. We serve many immigrants in the program often providing a community of support. Consistently a very highly rated program by DESE.

Population(s) Served

Action Inc. provides individualized counselling on budgeting and debt relief. We offer workshops on investing, creating a savings plan and car buying.
Many people have low financial literacy and struggle with budgeting, paying bills on time, and rising debt. Through individual counselling and workshops, this program aims to help people take control of their finances.

Population(s) Served
Adults
Adults

Action Inc. provide no-cost (free) home energy upgrades to single and multi-family homes through the MassSave Income Eligible program. Services are available for homeowners and renters. Upgrades are based on the outcome of a home energy audit performed by one of our Building Performance Specialists. Upgrades may include weather-stripping, insulation, fixing or replacing heating systems, window replacement, as well as lighting and appliance upgrades.
The goal of the Energy Efficiency Program is to keep people comfortable and safe in their homes, reduce energy bills and lower housing costs. Action Inc. manages and quality assures this work statewide.

Population(s) Served

Action Inc. operates federal LIHEAP (Fuel Assistance) program, helping more than 2,700 local households with rising home energy costs. More people are qualified than they think employed, homeowners and renters, oil/gas/electric etc. up to 1/3 of local households qualify. Income guidelines are set annually. We also provide assistance for low-income households that do not qualify and helps households in crisis, shut off protections, arrears program, rate applications, etc.
For many low-income families, energy costs represent a significant burden. Some are forced to choose between food and medicine or paying ever-increasing heating and electricity bills. Vast majority (c.90%) of LIHEAP recipients are seniors/disabled adults/households with children.

Population(s) Served

Where we work

Accreditations

US Department of Housing and Urban Development 2011

Awards

Appreciation Award in recognition of your role in nurturing our roots, fostering our independence, & launching our organization 2008

The Open Door/Cape Ann Food Pantry

Financials

Action, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Action, Inc.

Board of directors
as of 04/02/2024
SOURCE: Self-reported by organization
Board chair

Sally Berkowitz

Cornell University

Term: 2025 - 2023

Reverend Karin Wade

St. Mary's Episcopal Church

Linda Giamanco

City of Gloucester

Linda Murphy

Ipswich Caring

Roger Lesch

Town of Rockport

Marcy Pregent

State Rep. Ann-Margaret Ferrante

Elise Sinagra

Community

Fernando DeSouza

Adult Education Program

Coreen Howland

Ipswich Housing Authority

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes