South Shore Elder Services Inc

aka South Shore Elder Services   |   BRAINTREE, MA   |  www.sselder.org

Mission

South Shore Elders Services is the Area Agency on Aging and Aging Service Access Point for the towns of Braintree, Cohasset, Hingham, Holbrook, Hull, Milton, Norwell, Quincy, Randolph, Scituate and Weymouth. South Shore's mission is to promote and maintain an optimal level of elder independence through the coordination of resources, advocacy and caregiver support. South Shore Elder Services is committed to providing quality services to elders, caregivers and community members. We work closely with each consumer to deliver services that reflect individual needs, personal choice and self-determination based on the consumer’s values culture and lifestyle.

Ruling year info

1977

Chief Executive Officer

Sandra Lindsey

Main address

1515 WASHINGTON STREET

BRAINTREE, MA 02184 USA

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EIN

04-2596213

NTEE code info

Human Service Organizations (P20)

Senior Centers/Services (P81)

Meals on Wheels (K36)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Information, Outreach and Referral

South Shore's Information Specialists are always available to provide callers with the information and advice that you need to make the right decision for you. They guide callers through the referral process to initiate access to our available services.

South Shore Elder Services maintains a 'No Wrong Door' policy. Our specialists will listen to your needs and make sure that you get connected to the appropriate resources.

Population(s) Served

South Shore Elder Services Nutrition Department manages the Meals on Wheels program. Home Delivered Meals are available to those over the age of 60 and their spouses who are housebound and are unable to prepare their own meals. These nutritious meals are delivered Monday thru Friday in each of the 11 towns we cover. There are also meals available for those on specific diets, Asian meals as well as breakfast and evening meals.

The Nutrition Department also serves meals at central dining centers in each of our 11 communities. These meals are available to seniors who are able to travel and who want to socialize with their peers.

Population(s) Served

South Shore Elder Services is mandated by the Commonwealth of Massachusetts to investigate all reported cases of elder abuse, neglect, self-neglect and financial exploitation. Protective Services workers are committed to protecting the safety, dignity, privacy and the right to self-determination of every individual.

Anyone with concerns for an elder's well being or safety is welcome to call and speak with our staff about their concerns. Calls to protective services are confidential and the callers's identity is fully protected.

Population(s) Served

The Home Care Program is a state supported program designed to help elders remain safe and independent in the community.

Eligible elders are assigned a Case Manager who will work with each individual to find the appropriate level of care needed to promote safety and independence. The Case Manager will arrange, through contracted providers, assistance with such things as housework, laundry, food shopping, bathing, dressing and day programs.

Clients in the Home Care Program are assessed a monthly co-payment determined by a sliding scale that is based on their income.

Population(s) Served

Ombudsman are certified volunteers who visit residents of Nursing Homes and Rest Homes on a regular basis to review concerns or complaints regarding a resident's stay.

Ombudsman act as advocates for residents and their families and ensure that every individual's rights are protected and safety is ensured.

Population(s) Served

The Money Management Program helps elders in the community who are having difficulty managing their finances. Well-trained volunteers visit elders and help ensure that checkbooks are balanced, budgets are followed and bills get paid on time. This is done all while the elder maintains full control of his or her money.

Population(s) Served

South Shore oversees two congregate housing areas , a 17-unit house in Braintree and a 6-unit house in Hingham. Elders who are over the age of 60 and meet public housing income guidelines may apply through each respective housing authority. Each unit consists of a private bedroom, efficiency kitchen and a half bath. Within each residence is a shared kitchen, dining, living and bathing facilities.

The Supportive Housing Program is located in Quincy. It works in collaboration with Quincy Housing Authority and Anodyne Homemaker Services to provide an assisted living-style option, providing residents with access to emergency home care services as needed.

In addition to our Congregate and Supportive Housing Programs, housing counseling is available for individuals over the age of 60 that are in need of housing search assistance. A housing coordinator is available to assist with information, referral, education and application completion.

Population(s) Served

South Shore Elder Services recognizes the growing number of residents in our communities for whom English is not their primary language. Many of these citizens speak Chinese or another Asian language.

Our bilingual Asian Outreach worker visits with and listens to these citizens, learning how South Shore Elder Services can be responsive to the needs of these communities.

South Shore's Asian Outreach worker actively participates in building coalitions and improving the opportunities for Asian Americans to access the full range of community resources and benefits available.

Population(s) Served

The caregiver support program provides short-term assistance to caregivers. Anyone over the age of 60 or anyone caring for someone over the age of 60 can call and receive advice and support free of charge from our Caregiver Support Specialist.

In addition, In-home visits and assessments can be be scheduled if needed to assist in the development of care plans, crisis intervention, or just to provide information and direction.

Population(s) Served

Senior Care Options (SCO) is a MassHealth Program that offers extended care needs to consumers and access to a larger care-plan.With SCO, a team of health professionals develops a program of total individualized care for each member. Members get services from their plan's network of medical and other professionals, including a primary care doctor, nurses, specialists and a geriatric support coordinator.

Population(s) Served

Where we work

Financials

South Shore Elder Services Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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South Shore Elder Services Inc

Board of directors
as of 09/15/2020
SOURCE: Self-reported by organization
Board chair

John Fleming