PLATINUM2023

Harvard Street Neighborhood Health Center, Inc.

Quality Healthcare, Near Home

aka HSNHC   |   Dorchester, MA   |  www.harvardstreet.org

Mission

Harvard Street Neighborhood Health Center, Inc. (HSNHC) is a Federally Qualified Health Center providing health care without regard to race, sex, ethnicity, sexual orientation, gender identity, religion or immigration status. HSNHC addresses the physical and behavioral health needs of families and children living primarily in the Dorchester, Mattapan, and Roxbury neighborhoods of Boston, Massachusetts. HSNHC serves as a primary source for health education and partners with community organizations to ensure the health and well-being of the communities it serves. It is HSNHC's core belief that high quality health care, delivered in a dignified manner, should be made accessible, affordable, and equitable to all people as a right, rather than a privilege.

Notes from the nonprofit

Harvard Street Neighborhood Health Center is proud to serve our community for more than 50 years, delivering excellent healthcare with a personal touch, as we treat "the whole you!" It is our privilege to meet our patients' healthcare needs while helping to surmount any barriers they may be experiencing such as food insecurity, lack of transportation, lack of insurance or the digital divide. Our health center is experiencing a period of growth as more people discover what makes Harvard Street such a wonderful healthcare home.

Ruling year info

1977

President and CEO

Mr. Charles A. Murphy

Main address

632 Blue Hill Avenue

Dorchester, MA 02121 USA

Show more contact info

EIN

04-2600042

NTEE code info

Community Health Systems (E21)

Emergency Assistance (Food, Clothing, Cash) (P60)

Other Mental Health, Crisis Intervention N.E.C. (F99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Harvard Street exists to address the needs of its ethnically-diverse, and medically underserved urban neighborhoods, where a plurality of the residents live at or below 200% of the federal poverty level and where a higher number of serious health indicators are found than in the City of Boston as a whole.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Dental Clinic

Dentists and staff work together with patients to develop a treatment plan that results in the beautiful and healthy smile they want. At the dental clinic, staff utilizes the latest in digital radiography, digital imaging and computerized medical record technologies for improving patients' quality of care. The clinic is also a training site for dental schools in the greater Boston area including Harvard University, Boston University and Tufts University Schools of Dentistry.

Population(s) Served
Economically disadvantaged people
Families

Harvard Street Neighborhood Health Center's provides outstanding comprehensive primary care and well care management Our knowledgeable staff of physicians and nurse practitioners provide personalized quality care ranging from routine well visits to treatment of acute and chronic illnesses. We coordinate specialty care within our health center and with several of Boston's top hospitals.
We offer:
Preventative health services, including cancer screening and health counseling
Chronic disease management, including management of diabetes, asthma, and hypertension
Acute care services via both scheduled and walk-in appointments

Population(s) Served
Economically disadvantaged people
Families

HSNHC behavioral health staff include licensed psychologists, licensed social workers, and a psychiatrist with a tenure exceeding two decades. The department staff provides services for adults and children with a depression, anxiety, trauma, behavioral challenges, substance abuse, post traumatic stress disorder - and provide individual and family therapy and psychological testing.

Population(s) Served
Economically disadvantaged people
Adults

Pediatrics at HSNHC is committed to the well-being of all children. Its physicians and staff provide quality care to youths in the greater Boston neighborhoods of Dorchester, Roxbury, Mattapan, and surrounding areas. The clinic offers a wide range of services to infants, children, adolescents and prospective parents. Its pediatricians are affiliated with Children's Hospital Boston, Boston Medical Center, New England Medical Center, and Brigham and Women's Hospital.

Population(s) Served
Economically disadvantaged people
Non-adult children

HSNHC offers support services including a Food Pantry, which provides nutritious meals to approximately 500 families every year. We also operate a Women, Infants and Children (WIC) program serving thousands of families

Population(s) Served
Economically disadvantaged people
Families

Located at Harvard Street's 895 Blue Hill Avenue location, the Veterans Center coordinates access to city, state, and federal veteran-related benefits, health care services, and health insurance navigation. The Veterans Center is a community meeting space for veteran service organizations and other non-profits providing services to local veterans.
We offer:
City, State, and Federal sponsored veteran related benefits
Assistance in navigating health insurance coverage
Behavioral health treatment
Primary care treatment
Enrollment in programs for pediatric, dental and other medical services
Opportunities to meet with other Veteran and community organizations that will be co-located at the center
Legal services that include intake hours and periodic trainings through the Legal Services Center of Harvard Law School

Population(s) Served
Veterans
Military personnel

Where we work

Accreditations

HRSA - Advancing for Quality 2022

Affiliations & memberships

Boston Medical Center 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

People of African descent, Multiracial people, People of Caribbean descent, People of South American descent, People of Arab descent

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

HSNHC's mission is to provide excellent primary health care to our diverse patient base who would otherwise face barriers to care and to promote a healthier community whose members take charge of their health.

HSNHC offers a full spectrum of health care by bi-lingual staff, with services including: outpatient adult medicine, pediatrics, women’s health and OB/Gyn care, behavioral health and counseling and dental care.HSNHC offers a full spectrum of health care by bi-lingual staff, with services including: outpatient adult medicine, pediatrics, women’s health and OB/Gyn care, behavioral health and counseling and dental care.

HSNHC currently offers a comprehensive range of clinical services, including adult medicine, pediatrics, OB/Gyn, dentistry, orthopedics, nutrition, behavioral health services, confidential teen visits, as well as a pharmacy, laboratory, a WIC site, and an on-site food pantry serving local families in need. We also leverage our health care partnerships to enhance our outpatient care. HSCHC maintains relationship with Carney Hospital and other Steward Health hospitals, and local Boston medical centers.

As a thriving community health center working to respond to our patients' health needs, we meet the care delivery components of our quality improvement plan. We are actively developing plans to expand our services and have begun planning to construct a new clinical facility to increase healthcare services to our community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Harvard Street Neighborhood Health Center, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Harvard Street Neighborhood Health Center, Inc.

Board of directors
as of 09/13/2023
SOURCE: Self-reported by organization
Board chair

Ms. Bonnie Brathwaite

Bonnie Brathwaite

Jim Cote

Brian Shelly

Christopher Kondrat

Bria Gadsden

Paula Josephs

Laurita Kaigler-Crawlle

Eileen Kenner

Charles Minor

Jheanell West

Jocelyn Carter

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/13/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability