Franklin County Dial-Self, Inc.

aka DIAL/SELF Youth and Community Services   |   Greenfield, MA   |  http://www.dialself.org

Mission

DIAL/SELF helps young people become independent by connecting them with housing, employment, education and civic opportunities.

Ruling year info

1998

Executive Director

Mr. Phillip Ringwood

Main address

196 Federal Street

Greenfield, MA 01301 USA

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EIN

04-2619617

NTEE code info

Youth Development Programs (O50)

Other Housing, Shelter N.E.C. (L99)

Voluntarism Promotion (T40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

TeenHousing

TeenHousing develops and manages affordable supported permanent housing for homeless young adults ages of 18-24. TeenHousing has created 32 small housing units in 4 projects since 2006, and will complete an additional 4 units in the 4th project by 2020.

Population(s) Served
Young adults
Homeless people

The Step Program is a residental "transition to independent living" program for 17-21 years who are homeless or at severe risk of homelessness.

Population(s) Served
Young adults
Homeless people

TeenLine provides a variety of services to homeless and at-risk youth, including: street outreach, emergency shelter, case coordination, life skills education, and crisis intervention.

Population(s) Served
At-risk youth
Young adults

ACT is the only volunteer center in Western MA affiliated with the HandsOn Network of the Points of Light Institute. The program matches volunteer applicants with volunteer opportunities in order to improve the quakity of life in local communities.

Population(s) Served
Adults

DSAP coordinates the placement and supervision of up 37 AmeriCorps members each year in local youth serving organizations and schools, in order to enhance the Positive Youth Development efforts throughout the region and increase youth self efficacy.

Population(s) Served
Children and youth
Young adults

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

True to our mission statement, our goals are to help young people become independent by connecting them with housing, employment, education and civic opportunities. We want all youth in our service areas to have access to have safe stable housing, appropriate education, economic and civic engagement opportunities.

DIAL/SELF utilizes a continuum of services to address youth needs at a variety of levels. We collaborate with a wide network of schools, state systems and private non-profit providers to ensure youth in the community have access to what they need regardless of where or who they ask for help from. This approach includes street outreach, drop-in centers, food pantries, case-management, transitional housing programs, permanent supportive housing programs, case management, individual and group life skills training, referrals, affordable housing development. Programs utilize evidence based/informed interventions such as Motivational Interviewing and staff training includes awareness of trauma informed care and cultural competency.

DIAL/SELF has 44 years of experience in the region developing and running programs that meet the needs of area youth & young adults. Senior staff have decades of experience in the field and are actively involved in local, regional, state and national coalitions and groups related to the development and delivery of youth/young adult programing.

We have continually created new units of housing for youth and young adults under 25 years old that would not have existed at all without our development. We have advocated with state legislators to show the need for increased resources for youth populations, and had that advocacy lead to new funding streams for our region and throughout the state. We have pioneered hybrid models of programs for the region such as our first in the country (?) LGBTQ Housing First program for youth 18-24 and multi- agency/site AmeriCorps program. We were the first agency, in our area, to launch a joint Transitional Housing & Rapid Rehousing program under new US Housing and Urban Development program funds developed in the HUD 2017 contract year. We developed from the ground up brand new Young adult housing using mostly private funding, incorporated sustainable energy practices in the design and brought it online just as the COVID-19 Pandemic hit the community. We sustained and supported young adults in our housing and those experiencing homelessness through a year of pandemic while keeping staff and youth safe. We continue to help lead a regional youth housing demonstration project in our community in collaboration with several area non-profits. We have also dedicated a 2 hour all staff/board weekly meeting for the last 9 months to addressing training and policy review work on Racial Justice Equity. The agency as a group has and will continue to work on reviewing policy, practices, position descriptions and more to address and call out intersections of systemic racism.

Financials

Franklin County Dial-Self, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Franklin County Dial-Self, Inc.

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Sacha Green-Atchley

The Coalition for Adolescent Girls

Term: 2021 - 2022

Starr Pinkos

Coordinator of MA Association of National Honor Societies

Bryan Smith

Matthew Leger-Small

Full Frame Initiative

Holly Fitzpatrick

Greenfield Community College

Alyssa Valbona

Community Health Center of Franklin County

Dorothy Storrow

Attorney

Bryan Smith

Erving, MA Town Administrator

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 4/5/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

Equity strategies

Last updated: 04/05/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.