Community Care Alliance
Empowering People to Build Better Lives
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Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Community Support and Behavioral Health
Treatment and supports for people living with severe and persistent mental illness, with the goal to to live safely and optimally within the community and to divert from hospitalization or need for higher levels of care. Counseling, and more intensive treatments for people struggling with addictions and/or experiencing mental health problems.
Acute Services
Emergency Services (ES) provides 24/7 crisis intervention, hospital diversion, crisis stabilization and referrals to a higher level of care, including inpatient psychiatric treatment and detoxification, for people experiencing a psychiatric and/or substance abuse emergency.
Family Well-Being and Permanency
Services for families from Early Intervention to transitional services into adulthood. Counseling, psychiatry, addiction prevention/treatment, and trauma services, as well as parenting supports.
Social Health Services
Basic needs assistance, housing and homeless prevention, employment and training and supports for individuals with HIV/AIDS. Services are tailored to individual situations, including homelessness, recovery housing and career development training.
Where we work
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Community Care Alliance
Board of directorsas of 08/27/2024
Rev. Jeffrey Thomas
St. James Baptist Church
Term: 2024 - 2025
Ms. Denise Dussault Leduc
Nancy Benoit
Molly Champagne-Burke
Denise Dussault Leduc
Dee Henry
Stephen Kearns
Bamby Mohamed
Charles Noel
Lynda Stein
Maria Useinoski
Carol Wilson-Allen
Jeffrey Thomas
Warren Damon
Sandra Johnson
Bonnie Piekarski
Peter Tierney
Kristina Contreras Fox
Khane Goodson
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data