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The Mark Twain House & Museum

We are a writer’s home – and a home for writers.

Hartford, CT   |  www.marktwainhouse.org

Mission

The mission of The Mark Twain House & Museum is to foster an appreciation of the legacy of Mark Twain as one of our nation's defining cultural figures, and of demonstrating the continuing relevance of his work, life, and times. From this house, Mark Twain changed the way the world sees America and the way Americans see themselves. We carry on his legacy.

Ruling year info

1938

Interim Executive Director

Mr. Michael Campbell

Main address

351 Farmington Ave.

Hartford, CT 06105 USA

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EIN

06-0685118

NTEE code info

History Museums (A54)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2022.
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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mark Twain House Programs

Programs include: educational workshops for teachers; School Tour program, which has been designed to advance the curriculum standards of the State of Connecticut, and encompasses age-appropriate tours for students, as well as hands-on learning activities led by specially trained museum teachers; a free visit program that allows students from Hartford, and from other school districts that have been designated by the Connecticut Department of Education as priority districts due to the needs of their students, to participate in the School Tour Program at no cost; and other educational outreach initiatives. In addition to its programs for students and teachers, the museum offers the general public a full and diverse schedule of cultural and educational programs. These include: interpretive tours of Twain's restored Hartford home, conducted by professional interpreters; lectures and author readings (in-person and virtual); exhibitions; and family friendly performances and activities.

Population(s) Served

Where we work

Awards

America’s Best House Museum 2021

Forbes

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Mark Twain is an enduring symbol of America. He rose from poverty and suffered hardship and great loss, but he never lost his desire to understand and help his fellow human beings, call out wrongs, speak truth to power, give voice to those who had none, and present America to the rest of the world, warts and all.

• We preserve and present to visitors from around the world the house from which sprang most of Twain’s greatest works.
• We interpret the material legacy of Mark Twain and the Clemens family in exhibitions and through our curatorial collections.
• Through our public programs, we offer a forum for exploring and discussing issues related to politics and current events that constitute the contemporary mirror of Twain’s own passions.
• We use Twain’s philosophy, humor, and satire to engage our many audiences and to encourage critical thinking.
• We offer education programs for thousands of schoolchildren each year, furthering their knowledge of history and fostering a love of literature.
• We inspire other writers, hosting many authors each year for public programs. We are a writer’s home -- and a home for writers.

Mark Twain is a writer who forever deserves to be read and a person we should celebrate for as long as words matter.

Overarching Strategic Priority
To be a sustainable, disciplined organization that is relevant to our audiences and communities with a compelling unifying vision and a cultivation focus.

1. Audience Priority (project our mission to engage diverse and committed audiences): Develop an institutional discipline that balances our mission and our margin to engage diverse audiences in meaningful and innovative ways, focusing on Twain’s relevance and the iconic historic house.

2. Operational Priority (develop our talent, technology, processes, facility, and collections): Be disciplined—with clear goals and accountability—in effectively developing and utilizing our talent, technology, facility, and collections—to enhance mission impact and support strategic priorities.

3. Competitive Positioning/Marketing Priority (amplify our profile, recognition, and reach): Unify our message by clarifying a cohesive vision, brand and value proposition, and position around key initiatives to expand audience/stakeholder recognition, participation, and support.

4. Sustainability Priority (build and strategically allocate our resources): Achieve a sustainable balanced budget supported by targeted fundraising goals, increased earned revenue; and focus staff/board resources on cultivating deep and sustaining relationships with key audiences and partners to strengthen our financial position with improved capacity and reserves

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

The Mark Twain House & Museum
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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The Mark Twain House & Museum

Board of directors
as of 06/04/2024
SOURCE: Self-reported by organization
Board chair

Hans Miller

Strategic Advisor

Organizational demographics

SOURCE: Self-reported; last updated 6/4/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data