GOLD2024

Martin House Incorporated

Everyone Deserves a Safe Place to Live

Norwich, CT   |  www.martinhousect.org

Mission

The mission of Martin House is to provide basic needs including a private room, three nutritious meals each day, 24/7 staff on site, support for a drug and alcohol-free environment, life skills teaching, and medication administration. Our community includes adult men and women, 18 years and older, who have experienced homelessness, mental illness or drug addictions. Stigma experienced by people who have been diagnosed with a mental illness and/or addictions often results in low self-esteem, and feelings of hopelessness. Setting up housing, finances, treatment for medical/psychiatric services is an overwhelming task. Martin House provides a foundation for residents, freeing them up to focus on their recovery journey. Everyone deserves a safe to live!

Notes from the nonprofit

Thank you for looking us over. Please visit us at www.martinhousect.org for more information and follow us on Facebook.

Ruling year info

1983

Executive Director

Mr. Jon Maderia

Main address

PO Box 857 401 West Thames Street, Bldg 700

Norwich, CT 06360 USA

Show more contact info

EIN

06-1064857

NTEE code info

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2022.
Register now

Communication

Blog

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Martin House

Martin House was founded in 1982 because of the increasing numbers of homeless men and women in the Norwich/New London area due to the deinstitutionalization of the Norwich Hospital. Serving the 21 cities and towns in New London County, its mission is to provide a nurturing community where individuals of limited income who have been alone, alienated, fearful and dispossessed can develop healthy relationships, new dignity and a renewed life.

A total of 98% of our residents have histories of mental illnesses, many have a multiple diagnosis of mental illness, substance abuse, developmental disabilities, or physical disabilities.

Martin House is unique in that it is single-site housing with support services that provides 24 hour staff support seven days a week to our 54 residents. No other organization in Southeastern Connecticut provides the type of residential services that Martin House provides.

Population(s) Served
Adults
People with disabilities
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Related Program

Martin House

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

We serve 3 meals daily to up to 53 residents when at full capacity which would be an annual max of 58,035.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals, Feedback is used to support the overall community as we are a residential program

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded, Residents in our residential program are welcome to bring issues to any staff

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Feed back is handled routinely throughout case managment

Financials

Martin House Incorporated
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Martin House Incorporated

Board of directors
as of 08/02/2024
SOURCE: Self-reported by organization
Board co-chair

Ms. Sheila Coleman

Aware Recovery Care

Term: 2023 - 2024


Board co-chair

Ms. Deb Eskra

Retired

Term: 2023 - 2024

Gayle O'Neill

Three Rivers Community College

Debbie Eskra

Retired

Keith Lee

Restructure Massage

Eric McDermott

Norwich Public Utilities

Sheila Coleman

Aware Recovery Care

Courtney MacNeill

Aware Recovery Care

Monica MacNeil

Dime Bank

Mat Lisee

Capital Property Group, LLC

Leanne LaRose

Three Rivers Community College

Robert Fusari

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/2/2024
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

No data

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/02/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.