GOLD2023

WILLIAM F RYAN COMMUNITY HEALTH CENTER INC

Caring for New York, Here for You.

aka Ryan Health   |   New York, NY   |  www.ryanhealth.org

Mission

Ryan Health is dedicated to providing high quality, affordable, comprehensive, linguistically appropriate and culturally competent health care services to medically underserved populations. All patients are treated equally with dignity, respect, courtesy, confidentiality, and concern for safety. The organization’s mission is guided by the founding principle that “Health Care is a right, not a privilege.” For over 53 years, Ryan Health has served communities most in need by providing essential primary care, health education and prevention, and supportive services, as well as a wide range of specialty care. Ryan Health is committed to continuously developing new programs and services to meet the needs of the New York City communities we serve.

Ruling year info

1977

President and CEO

Mr. Brian McIndoe

Main address

110 West 97th Street

New York, NY 10025 USA

Show more contact info

EIN

13-2884976

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary Care

Our health centers' services include: adult medicine, pediatrics, women’s health, adolescent health, HIV services, dental, mental health, nutrition, a wide array of specialty services, health education, home visits when necessary, and transportation when medically indicated. We offer a sliding fee scale, which is unique in that it encompasses an array of frequently used services such as laboratory and radiology.  In addition, the health centers maintain a generous pharmaceutical plan with a minimal co-payment for each prescription on the Ryan formulary for under-/uninsured patients while our homeless patients receive medications at no charge. Ryan absorbs the prescription drug costs for these patients.

Population(s) Served
Economically disadvantaged people

Women and children are served at each of our health centers; however, our premier Women and Children’s center served over 10,000 children and adolescents in 2020. Additional services offered to support healthy early childhood development and wellness include HealthySteps, the Women, Infants, and Children (WIC) Program, Reach Out and Read, Special Supplemental Nutrition Program, and parenting and breastfeeding programs. The site is also fully staffed to provide comprehensive, culturally competent Women’s Health services.

Population(s) Served
Economically disadvantaged people
Children and youth

The Ryan Health | Emotional Wellness Center offers confidential, comprehensive behavioral health services for children, adolescents, adults, and families.

Population(s) Served

Ryan Health offers dental care to pediatric, adult and geriatric patients. We emphasize preventive dental care, with the goal of helping patients establish good dental habits to stop dental disease before it starts.

Ryan Health's Eye Clinic provides primary eye care. Using state of the art technology, eye care professionals give comprehensive eye exams to diagnose and treat common vision problems and eye diseases, such as glaucoma.

Population(s) Served
Economically disadvantaged people
Adults
Economically disadvantaged people
Adults

Where we work

Awards

Level 3 Recognition 2011

National Committee for Quality Assurance

Level 3 Recognition 2016

National Committee for Quality Assurance (NCQA)

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

WILLIAM F RYAN COMMUNITY HEALTH CENTER INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

WILLIAM F RYAN COMMUNITY HEALTH CENTER INC

Board of directors
as of 04/17/2023
SOURCE: Self-reported by organization
Board co-chair

Mr. E. Ronald Guy

Goddard Riverside Single Stop

Term: 2006 - 2024


Board co-chair

Harriet Chan King

E. Ronald Guy

Goddard Riverside Single Stop

Harriet Chan King

Retired. Strategic Sourcing Manager, New York City Department of Information Technology and Telecommunications

Hope L. Mason, MPA

Retired, former Director, Kings County Hospital Center

Valeria T. Spann, MSSW

Retired, formerly with the NYS Department of Health AIDS Institute

Joseph Haslip

Managing Director, Public Relations

Abdul Atif Haqq

Retired, former electrical technician

Philip L. Chen, CFA

Administrator, Mt. Sinai Health System

Juli Harkins

Program Manager, NYU Langone Medical Center

Ronnie Lowenstein

Government Official/Economist, NYC Independent Budget Office

Margaret Gramins, MBA, MPH

Gwendolyne Jack, MD

Physician, Internal Medicine and Endocrinology, Diabetes, & Metabolism

Lois Dorman, MPA

Retired. Administrator, Mount Sinai Health System

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/31/2021
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/31/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.