OUR SAVIOURS COMMUNITY SERVICES
Increasing Skills, Improving Lives
Programs and results
What we aim to solve
We see people in our community who wish to improve their own lives by increasing their English literacy skills. We see the increasing numbers of those without a place to call home in our community. These are two issues we have developed the skills and abilities to address.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
English Learning Center
Basic instruction in English, math, computer skills and citizenship preparation for adults who wish to increase their English literacy skills.
Our Saviour's Housing
Emergency shelter and permanent supportive housing for single adult men and women.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
During COVID, volunteer numbers dropped dramatically because we did not have volunteer meal providers for one year. We anticipate numbers closer to the usual number next year.
Number of English Language Learners engaging with the English Learning Center for 12+ Hours
This metric is no longer tracked.Totals By Year
Related Program
English Learning Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of Emergency Shelter Guests and Permanent Supportive Housing Residents
This metric is no longer tracked.Totals By Year
Related Program
Our Saviour's Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We provide free English language classes for adults adult English learners wish to increase their literacy skills. We provide emergency shelter and permanent supportive housing for adults experiencing homelessness in this community.
What are the organization's key strategies for making this happen?
We provide a curriculum of classes for English language learners, from beginning English through Level 6. Additionally, we provide basic math and computer classes and citizenship test preparation support. Classes are offered year round, 4 days a week, mornings and evenings. Wherever possible, we also offer additional occasional educational opportunities as the need arises.
We host an emergency shelter, which is the sole use of the facility. We utilize on-site and scattered-site rental facilities to house more than 100 individuals in permanent supportive housing. All aspects of these programs include case management.
What are the organization's capabilities for doing this?
Both of our programs began nearly 40 years ago and are well established in the community. Our staff is committed, diverse, and well-trained. In addition, we intentionally incorporate more than 2500 volunteers in our programs each year.
What have they accomplished so far and what's next?
This past year:
1) How many hours students spend in classes.
6,220 hours of class
3) How many residents utilize our housing services each year.
675 adults resided in one of our programs
4) How many residents maintain or gained housing during a year.
89% remained in transitional housing or moved into permanent housing; 90% remained permanently housed
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, literacy gap
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
OUR SAVIOURS COMMUNITY SERVICES
Board of directorsas of 10/31/2023
Angela Willson
University of Minnesota
Term: 2014 -
Craig Johnson
Jane Dunlap
Nick Smith
Martha Schwehn Bardwell
Katie Anthony
Anthony Coleman
Jenny Geris
Jireh Mabamba
Tezra Osthus
Tom Semple
Charisma Smith
James Unglaube
Carrie Wandler
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: