PLATINUM2024

Lutheran Social Mission Society dba Lutheran Settlement House

Community. Compassion. Change.

aka Lutheran Settlement House   |   Philadelphia, PA   |  http://www.lutheransettlement.org

Mission

To empower individuals, families, and communities to achieve and maintain self-sufficiency through an integrated program of social, educational, and advocacy services.

Ruling year info

1963

Executive Director

David Chiles

Main address

1340 Frankford Ave

Philadelphia, PA 19125 USA

Show more contact info

EIN

23-1352365

NTEE code info

Neighborhood Center, Settlement House (P28)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Programs

Bilingual Domestic Violence Program, Senior Center Community Education and Employment Training Residential Services

Population(s) Served
Economically disadvantaged people
Families

Jane Addams Place (JA) serves chronically homeless families offering a 95-bed emergency shelter for 29 single mothers and up to 65 children. JA offers trauma informed case management, educational programs, and support services, preparing clients for self-sufficiency and stable housing.

Population(s) Served
Homeless people

LSH’s Senior Center targets seniors from the city’s river wards , an area with a 28% poverty rate and high food insecurity. More than 90% of members are low-income, benefiting from case management, congregate meals, health education, exercise, cultural programs, and socialization.

Population(s) Served
Seniors

The Bilingual Domestic Violence Program (BDVP)reaches individuals affected by intimate partner violence, the leading cause of injury to women aged 15-44. BDVP provides advocacy, education, & outreach; counseling; transitional housing; and partners in running the Phila. 24-hour DV hotline.

Population(s) Served
Adults
Children and youth

The food pantry targets the hunger and nutrition challenges of homeless families, teens, domestic violence survivors and older adults living in Philadelphia. Through a food pantry, produce distribution, and holiday food distribution, LSH works to improve the overall health of the community. Our food pantry is open six hours a day, five days a week, and fresh produce is distributed every day.

Population(s) Served
Seniors
Economically disadvantaged people
Children and youth
Caregivers
Families

Where we work

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Related Program

Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This number reflects the total number of visits, not individual people.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Clients served across all programs at Lutheran Settlement House.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Related Program

Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Volunteers help make our work possible. We welcome individuals and groups, and look forward to partnering with you!

Number of crisis hotline calls answered

This metric is no longer tracked.
Totals By Year
Related Program

Bilingual Domestic Violence Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The number of calls to the Philadelphia Domestic Violence Hotline that we answered. The hotline is free and available 24/7 at: 866-723-3014.

Number of adults engaging in regular physical activity

This metric is no longer tracked.
Totals By Year
Related Program

LSH Senior Center

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

105 older adults participated in nine different types of exercise classes last year, leading to 82% of Center members reporting being more physically active.

Number of children and youth who have received access to stable housing

This metric is no longer tracked.
Totals By Year
Related Program

Jane Addams Place Emergency Family Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2023, 64 families (82 adults and 162 children) received shelter at Jane Addams Place. All residents transitioned to their own housing after staying with us for an average of 6 months.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Lutheran Social Mission Society dba Lutheran Settlement House
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Operations

The people, governance practices, and partners that make the organization tick.

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  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Lutheran Social Mission Society dba Lutheran Settlement House

Board of directors
as of 06/11/2024
SOURCE: Self-reported by organization
Board chair

Kathryn Voit

Duane Morris

Karilynn Bayus

Virtua Health

Timothy Pippet

City National Bank

Karen Gibbons

Independence Blue Cross

Melissa Dichter

Temple University School of Social Work

Anthony Maras

PRDC Properties

Carolyn Wilson

Women on the Move

Melissa Dichter

Temple University School of Social Work

Michael Brown

Duane Morris

Jarrod Combs-Harris

Accenture

Sarah Engel

January Digital

Carolina Villamil Grest

Temple University School of Social Work

Chante Smith-Roberson

Merakey

Reddy Vallapureddy

Merck

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/19/2024
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

Equity strategies

Last updated: 12/21/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.