SILVER2022

VOLUNTEER CENTER OF THE LEHIGH VALLEY

Community Impact Starts Here

Bethlehem, PA   |  www.volunteerlv.org

Mission

To be the premier resource to connect, empower and transform an inclusive and engaged diverse culture within the Greater Lehigh Valley by partnering with people, businesses, and non-profits through volunteer coordination, leadership development and recognition.

Ruling year info

1997

Chief Executive Officer

Mrs. Karen Smith

Main address

25 W. Third Street

Bethlehem, PA 18015 USA

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EIN

23-2862188

NTEE code info

Voluntarism Promotion (T40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

LEAD Now

Nonprofit Board Training for adults who:
- are currently serving on a nonprofit board and want to become a more informed participating board member;
- are currently considering joining a nonprofit board and are not sure they have what it takes;
- may benefit from better understanding their roles and how to be more effective.

The program includes 6 different classes including:

1. Nonprofit Board Service 101;
2. Nonprofit Board Service 102;
3. Understanding nonprofit legal issues;
4. Nonprofit Finances- What you need to know and how to ask;
5. Philanthropic fundraising & the role of the board;
6. Diversity, Equity & Inclusion on the Nonprofit Board.

Population(s) Served
Adults

This program is a leadership development program designed around board service and connecting and engaging with nonprofits. The program was initially designed for increasing racial diversity in the nonprofit sector and has been broadened to increase diversity in the sector.
Applicants have the opportunities through the 7 week program to meet and interact with nonprofit organizations to potentially connect for service.
This program has been in existence for over 25 years.

Population(s) Served

Our Youth Council is designed to connect and engage with high school students across our region for leadership and community service/engagement. The program is in its 4th year and has grown year over year. The program runs the school year and includes monthly meetings and service projects (with a different nonprofit each month). The program has elected officers who are responsible each year to run the leadership meeting monthly and engage and run the monthly Council meetings/service projects

Population(s) Served

A newly designed training program for executive directors and board chairs. 5- Facilitated 90 minute virtual sessions over the course of 9 weeks and each session is led by a professional facilitator/educator. The series includes strategic planning; succession planning; philanthropic fundraising; board development and staff training and development.
Participants are invited to a final session to "work" with their board chair on one strategic initative for their organization and are also, then invited to join a "circle" of leaders for an 8 month convening type session.

Population(s) Served

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve

Financials

VOLUNTEER CENTER OF THE LEHIGH VALLEY
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

VOLUNTEER CENTER OF THE LEHIGH VALLEY

Board of directors
as of 01/05/2023
SOURCE: Self-reported by organization
Board chair

Mrs. Michelle Gaynor

Klunk & Millan Advertising

Term: 2017 - 2023

John Callen

Lutron

Lauryn Graves

Air Products

Ashley Santiago

Valley National Financial Advisors

Lisa Deutsch

First Commonwealth Credit Union

Kerimcan Ozcan, PHD

Marywood University

Gillian Sharkey

Moravian College

P.J. Vrabel

Brown & Brown Insurance

Dustin Wertheimer

Talen Energy

Erin Connelly

United Way of the Greater LV

Tracy Gregory

Olympus

Cheryl Hopkins

CLA

Kimberly Klock

PPL

Janice Osborne

Megan Longenderfer

Victaulic

Kathleen Trimble

Pinebrook Family Answers

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/5/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data