Community Volunteers in Medicine, Inc.
Providing Healthcare, Hope and Healing
Programs and results
What we aim to solve
There are tens of thousands of families without access to healthcare in CVIM's region.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Medical, Dental and Drug Dispensary
CVIM offers primary medical care, comprehensive dental services and a drug dispensary. In addition patients have access to specialty services including cardiology, dermatology, endocrinology, podiatry, women's services and more.
Where we work
Awards
Impact Award 2004
GlaxoSmithKline
Impact Award 2010
GlaxoSmithKline
Non-Profit of the Year 2007
Great Valley Regional Chamber
Mosteller Community Service Award 2010
Chamber of Greater West Chester
Public Service Award 2018
Pennsylvania Dental Association
Bronze Medalists 2018
Henry Schein Cares
Nonprofit of the Year 2013
Main Line Chamber of Commerce
Best Places to Work 2013
Philadelphia Business Journal
Hero of Hope 2022
Dispensary of Hope
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of volunteers
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
NUMBER OF VOLUNTEERS EACH YEAR: This figure represents the number of volunteers each year providing expanded services, outreach and hours.
Number of clients served
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
NUMBER OF CLIENTS SERVED EACH YEAR: This figure represents the number of patients served each year through expanded services, outreach and hours.
Number of patient visits
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Total number of counseling sessions performed
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of diabetes care visits
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of physician visits that include nutrition and diet counseling
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of prescriptions filled
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of new clients within the past 12 months
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Number of dental procedures performed
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Total dollars received in contributions
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Related Program
Medical, Dental and Drug Dispensary
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
For nearly two decades, Community Volunteers in Medicine (CVIM) has remained a beacon of hope and provider of healthcare for people in Chester County lacking access to care. There is no single profile of a CVIM patient: people come to CVIM for a variety of reasons. Some utilize CVIM as their ongoing primary healthcare provider and form a long-term trusting relationship with the clinic. Others have a pressing health issue that has become too acute to ignore because it is interfering with their ability to work. Still others rely on CVIM to manage a chronic health problem like diabetes. Some travel great distances with extreme tooth pain and nowhere else to turn. Some CVIM patients utilize the clinic consistently over years, while others come because they have lost their job, and with it their family's health insurance. Against this backdrop of varied, personal stories there is a common thread to every individual that walks into the clinic: each receives the same high quality, compassionate, and personalized attention and care.
What are the organization's key strategies for making this happen?
1. Serve the community need
2. Expand the reach
3. Leverage technology
4. Burnish the brand
5. Strengthen the financial future
What are the organization's capabilities for doing this?
Recognizing the need in the community, 331 licensed clinicians and professional support volunteers donated 38,362 hours of time and talent in 2023. Staff and volunteers are working together to serve a diverse population through enhanced in-community work and expanded clinic hours.
What have they accomplished so far and what's next?
We are increasing services a couple days a week at satellite locations (medical and dental) with local partnerships across Chester County, PA. Current locations include Avondale, PA, West Grove, PA, Devon, PA and soon Coatesville, PA.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Community Volunteers in Medicine, Inc.
Board of directorsas of 01/17/2024
Nancy McLelland
Francis Abbott
Abbott Bloodstock Inc.
Michael Buongiorno
Retired, Main Line Health
Michael Burg
Saul Ewing Arnstein & Lehr LLP
Brian Dellinger
Christiana Care
John Elicker, Jr.
Retired, Bristol-Myers Squibb
Lori Gustave
Penn Medicine
Matthew Holt
Bryn Mawr Trust Company
Michael Lloyd
IMC Construction
Renee Martin
Legal Counsel
Ted Pacitti
JamLoop
Robert Parsons, DO
Jay Worth Siegfried, MD
Retired, Main Line Health
James Smart
Specialty Medical Products
Wayne Withrow
Retired, SEI
Eleanor Davis
Retired RN
Verdi J DiSesa MD, MBA
Drexel University College of Medicine
Carlos Gomez, DMD
Children's Dental Health
Margolit Hillsberg
Janney Montgomery Scott LLC
Karen Pinsky, MD
Penn Medicine
John Garvey
UBS
Michele Polinsky
West Pharmaceutical Services
Ellen Watson
Brian Tierney
Brian Communications
Kathleen S Aceto, RN
David Regn
Stream Companies
Joshua Snyder
Penn Medicine Chester County Hospital
Dalissy J Washington, LCSW
The Compassion Agents
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data