PLATINUM2024

Community Volunteers in Medicine, Inc.

Providing Healthcare, Hope and Healing

aka CVIM   |   West Chester, PA   |  www.cvim.org

Mission

Community Volunteers in Medicine provides compassionate primary medical and dental care and health education to people who live or work in the Chester County region who lack access to insurance, in order to support their goals to lead productive, healthy, and hopeful lives.

Ruling year info

1998

President & CEO

Maureen Tomoschuk MSW

Main address

300 B Lawrence Dr

West Chester, PA 19380 USA

Show more contact info

EIN

23-2944553

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

There are tens of thousands of families without access to healthcare in CVIM's region.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Medical, Dental and Drug Dispensary

CVIM offers primary medical care, comprehensive dental services and a drug dispensary.  In addition patients have access to specialty services including cardiology, dermatology, endocrinology, podiatry, women's services and more.

Population(s) Served
Economically disadvantaged people

Where we work

Awards

Impact Award 2004

GlaxoSmithKline

Impact Award 2010

GlaxoSmithKline

Non-Profit of the Year 2007

Great Valley Regional Chamber

Mosteller Community Service Award 2010

Chamber of Greater West Chester

Public Service Award 2018

Pennsylvania Dental Association

Bronze Medalists 2018

Henry Schein Cares

Nonprofit of the Year 2013

Main Line Chamber of Commerce

Best Places to Work 2013

Philadelphia Business Journal

Hero of Hope 2022

Dispensary of Hope

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

NUMBER OF VOLUNTEERS EACH YEAR: This figure represents the number of volunteers each year providing expanded services, outreach and hours.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

NUMBER OF CLIENTS SERVED EACH YEAR: This figure represents the number of patients served each year through expanded services, outreach and hours.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of diabetes care visits

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of physician visits that include nutrition and diet counseling

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of prescriptions filled

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of new clients within the past 12 months

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of dental procedures performed

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Total dollars received in contributions

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Related Program

Medical, Dental and Drug Dispensary

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

For nearly two decades, Community Volunteers in Medicine (CVIM) has remained a beacon of hope and provider of healthcare for people in Chester County lacking access to care. There is no single profile of a CVIM patient: people come to CVIM for a variety of reasons. Some utilize CVIM as their ongoing primary healthcare provider and form a long-term trusting relationship with the clinic. Others have a pressing health issue that has become too acute to ignore because it is interfering with their ability to work. Still others rely on CVIM to manage a chronic health problem like diabetes. Some travel great distances with extreme tooth pain and nowhere else to turn. Some CVIM patients utilize the clinic consistently over years, while others come because they have lost their job, and with it their family's health insurance. Against this backdrop of varied, personal stories there is a common thread to every individual that walks into the clinic: each receives the same high quality, compassionate, and personalized attention and care.

1. Serve the community need
2. Expand the reach
3. Leverage technology
4. Burnish the brand
5. Strengthen the financial future

Recognizing the need in the community, 331 licensed clinicians and professional support volunteers donated 38,362 hours of time and talent in 2023. Staff and volunteers are working together to serve a diverse population through enhanced in-community work and expanded clinic hours.

We are increasing services a couple days a week at satellite locations (medical and dental) with local partnerships across Chester County, PA. Current locations include Avondale, PA, West Grove, PA, Devon, PA and soon Coatesville, PA.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Community Volunteers in Medicine, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Community Volunteers in Medicine, Inc.

Board of directors
as of 01/17/2024
SOURCE: Self-reported by organization
Board chair

Nancy McLelland

Francis Abbott

Abbott Bloodstock Inc.

Michael Buongiorno

Retired, Main Line Health

Michael Burg

Saul Ewing Arnstein & Lehr LLP

Brian Dellinger

Christiana Care

John Elicker, Jr.

Retired, Bristol-Myers Squibb

Lori Gustave

Penn Medicine

Matthew Holt

Bryn Mawr Trust Company

Michael Lloyd

IMC Construction

Renee Martin

Legal Counsel

Ted Pacitti

JamLoop

Robert Parsons, DO

Jay Worth Siegfried, MD

Retired, Main Line Health

James Smart

Specialty Medical Products

Wayne Withrow

Retired, SEI

Eleanor Davis

Retired RN

Verdi J DiSesa MD, MBA

Drexel University College of Medicine

Carlos Gomez, DMD

Children's Dental Health

Margolit Hillsberg

Janney Montgomery Scott LLC

Karen Pinsky, MD

Penn Medicine

John Garvey

UBS

Michele Polinsky

West Pharmaceutical Services

Ellen Watson

Brian Tierney

Brian Communications

Kathleen S Aceto, RN

David Regn

Stream Companies

Joshua Snyder

Penn Medicine Chester County Hospital

Dalissy J Washington, LCSW

The Compassion Agents

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/12/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data