INDEPENDENCE VISITOR CENTER CORPORATION

STARTING HERE CAN LEAD ANYWHERE.

Philadelphia, PA   |  https://www.phlvisitorcenter.com/

Mission

The Independence Visitor Center Corporation (IVCC) is a Pennsylvania nonprofit, 501(c)3 organization, which operates in cooperation with the National Park Service, Visit Philadelphia®, Philadelphia Convention and Visitors Bureau, the City of Philadelphia, and the Commonwealth of Pennsylvania.​​​​ The IVCC manages the Independence Visitor Center, the official visitor center of the Philadelphia region and primary point of orientation for Independence National Historical Park, the City of Philadelphia, the Southern New Jersey and Delaware River Waterfronts, as well as Bucks, Chester, Delaware, and Montgomery Counties in Pennsylvania.

Ruling year info

1998

President and CEO

Mr. James J. Cuorato

Main address

1 N. Independence Mall W. 599 Market Street

Philadelphia, PA 19106 USA

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EIN

23-2952488

NTEE code info

Economic Development (S30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Visitor Experience Improvement Project

In 2019, the Independence Visitor Center Corporation (IVCC) completed a $15 million renovation of the Independence Visitor Center in order to better serve our 2.5 million annual visitors, the “Visitor Experience Improvement Project." The project included an expansion of the largest retail gift shop dedicated to Philadelphia-themed products, expanded state-of-the-art public restrooms, an expanded outdoor terrace, a new open-walled theater showing a free 9-minute orientation film for visitors, new information desks for the IVCC and the National Park Service, the 42-ft. “Philly Welcome Wall” an interactive digital wall powered by motion sensors, and Philadelphia’s first-ever HERSHEY’S Kitchens café.

Population(s) Served
Adults
Children and youth
Families
Students
Teachers

Where we work

Videos

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

INDEPENDENCE VISITOR CENTER CORPORATION
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

INDEPENDENCE VISITOR CENTER CORPORATION

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Mr. Thomas Caramanico

McCormick Taylor, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/8/2021
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/05/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.