Programs and results
What we aim to solve
Since its inception, MidPenn Legal Services (MidPenn) has provided equal access to justice and high quality legal services to low-income residents and survivors of domestic violence and sexual assault in 18 counties in Central Pennsylvania. Since 1969, we have served nearly 1 million low-income people including survivors of domestic violence in need of protection, tenants facing wrongful evictions, homeowners facing mortgage foreclosure, children who need a stable home environment and the elderly and disabled needing essential services. MidPenn provides a community based response to the critical legal issues facing the most vulnerable members in our communities. By addressing basic survival needs, such as food, housing, safety and financial stability, we rebuild and improve the quality of life for the families and communities we serve.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Critical Help for Critical Moments
MidPenn Legal Services is a non-profit public interest law firm that provides high quality free civil legal services to low-income residents and survivors of domestic violence and sexual assault in 18 counties in Central Pennsylvania: Adams, Bedford, Berks, Blair, Centre, Clearfield, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Schuylkill and York.
We use the civil justice system to improve the lives of our clients and communities through the provision of high quality impactful legal services.
Where we work
Awards
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of community events or trainings held and attendance
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people, Homeless people
Related Program
Critical Help for Critical Moments
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of overall donors
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Critical Help for Critical Moments
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of Facebook followers
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Critical Help for Critical Moments
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of casework interviews performed
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Critical Help for Critical Moments
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Help to prevent homelessness and improve housing conditions;
Create a stable family environment for parents and children;
Save families' incomes and preventing predatory lending abuses;
Assist low-income individuals in obtaining access to public benefit programs so that they can provide for themselves and their families; and
Protect victims of domestic violence and sexual violence or intimidation.
What are the organization's key strategies for making this happen?
MidPenn Legal Services uses a comprehensive delivery system to meet the needs of our most vulnerable populations. In addition to legal advice and representation, we incorporate outreach efforts to connect families in crisis with services and programs in the community that would stabilize their situation. With this knowledge they can overcome crises and regain economic and family stability.
MidPenn collaborates with many statewide and local legal services and human services providers, including domestic violence and housing task forces. We collaborate to develop best practices, create new programs, make client referrals and share information to ensure that the needs of low-income residents and survivors of domestic violence are met.
MidPenn works with the local bar associations and law schools to coordinate and implement volunteer opportunities for the bar members and internships and clinic programs for law students. MidPenn also works with domestic violence shelters to provide holistic representation to domestic violence survivors. MidPenn collaborates with other human services agencies to provide a comprehensive network of support to the communities most vulnerable populations.
What are the organization's capabilities for doing this?
Since 1969, MidPenn has provided a community-based response to the critical issues facing the most vulnerable members of the community. We specializes in poverty-related issues. Our attorneys and advocates have developed expertise in housing law, homeless outreach, Social Security, public benefits, expungement, tax controversies, health, consumer, education, domestic violence, custody, divorce, elder law, and other poverty related issues.
What have they accomplished so far and what's next?
In Fiscal Year 2017-2018, MidPenn handled 11,070 cases. We provided legal advice and representation that benefited 20,952 adults and children. An economic benefit of $4,476,455 was achieved for our clients and the communities in which they live.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
MidPenn Legal Services provides legal services to individuals living at or below 125% of the poverty threshold. We serve survivors of domestic violence without regard to income.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
MidPenn develops new programs based on the needs of the community. We have implemented programs to help low income taxpayers resolve tax controversies and to assist individuals involved in the criminal justice system obtain expungements.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.)
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
MIDPENN LEGAL SERVICES
Board of directorsas of 06/11/2021
Esq. Michael Pykosh
Debra A. Smith
Schuylkill County Bar Association
James P. DeAngelo
Dauphin County Bar Association
Lee Rager, Sr.
Chamber of Commerce
Adam D. Boyer
Adams County Bar Association
Justine Boatwright
York County Housing Authority
Joy Burton
No Affiliation
Ian Ehrgood
Lebanon County Bar Association
Jill C. Engle
Centre County Bar Association
Andrew F. Fick
Berks County Bar Association
Thomas O'Shea
York County Bar Association
Jerry A. Philpott
Perry County Bar Association
Sheila O'Rourke
Lancaster Bar Assocation
Michael J. Pykosh
Cumberland County Bar Association
Crystal Roan
No Affiliation
Kathleen Pratt-Swartz
No Affiliation
Suzanne Trinh
Franklin County Bar Association
Lurnetta Young
No Affiliation
Yaqinah Abdurrahman
No Affiliation
Susan Bardo
Centre County Bar Association
Raff Donelson
Penn State Dickinson Law
Michael Kipphan
Huntingdon County Bar Association
Amanda L. Sholtis
Widener University Commonwealth
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 06/11/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.