PLATINUM2023

CLOTHES TO KIDS OF DENVER

Clothe A Child, Change A Life

aka CTKD   |   Denver, CO   |  https://www.clothestokidsdenver.org/

Mission

The mission of Clothes To Kids of Denver is to provide new and quality used clothing to students from low-income or in-crisis families in the Denver Metro Area, free of charge.

Ruling year info

2008

Executive Director

Valerie Lunka

Main address

2890 S. Colorado Blvd. Suite M3

Denver, CO 80222 USA

Show more contact info

EIN

26-2148733

NTEE code info

Children's and Youth Services (P30)

Single Organization Support (W11)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Students without suitable school clothing struggle both academically and socially. We envision a community where all students have the clothing they need to feel comfortable, confident and prepared to thrive. The students who shop at CTKD are experiencing some of the most difficult circumstances imaginable – poverty, homelessness, displacement and home removal. School performance can suffer drastically for kids without access to basic needs, especially clothing. By creating a welcoming, store-like environment where some of the most vulnerable students in our community can select clothing, CTKD aims to enhance shoppers’ sense of dignity and help to pave a path for their academic success. Students with appropriate clothing are more likely to attend school, focus on academics, participate in activities and fit in with peers.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Clothes To Kids - Boutique

The flagship program of Clothes To Kids of Denver is its operation of a boutique-like store where students from low-income families, or families in crisis, select free school clothing year-round.

A CTKD wardrobe consists of 5 tops, 4 bottoms (shorts/pants/skirts/dresses), 1 additional dress (optional), 1 pair of shoes, 1 coat, 1 bra (optional) and 5 each pairs of new socks and new underwear.

Each shopper is also invited to select extras, which may include accessories, school supplies, cold weather gear and books. Students who qualify may schedule an appointment to select a wardrobe of clothes twice in any 12-month period. CTKD’s inventory comes from individuals, community clothing drives, retail stores and clothing manufacturers. CTKD purchases or encourages donations of new socks and underwear, as well as clothing and shoe sizes that are in short supply.

Population(s) Served
Children and youth
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Clothes To Kids - Boutique

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2022, CTKD distributed 10,974 wardrobes and 31,111 pounds of extra items, with 92 percent of shoppers selecting a complete wardrobe (all 21 non-optional pieces).

Number of customers reporting satisfaction with program

This metric is no longer tracked.
Totals By Year
Related Program

Clothes To Kids - Boutique

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Results of our customer survey were very favorable, with 86% of respondents saying that CTKD was “Much Better Than” or “The Best” compared to other clothing resources.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We strive to provide a minimum of 10% more wardrobes annually, while ensuring that at least 90% of students receive a full wardrobe (all 21 non-optional pieces). In addition to reaching as many students as possible, CTKD also strives to make a positive impact on each individual student it serves, providing him or her with a high level of service and the opportunity to select clothing in a dignified environment. This note from a Denver Human Services caseworker illustrates our impact:

"I just returned from a home visit with a single mother who is living with two girls, ages 8 and 10, in transitional housing for homeless families. They had come from shopping at Clothes To Kids that morning, and the girls were so proud of their new clothes that they spent the next hour modeling each outfit from their new wardrobe. Their mother said that she has not seen her girls this happy in a very long time and became tearful as she told me how grateful she was that they had new clothes for school. There may not be a way to measure the far-reaching impact that you have on the children who shop at CTK but individually each of the children you serve feels cared about by their community. They receive so much more than some clothes for school. Thank you!

The ultimate goal of Clothes To Kids is to help pave a path for academic success for students from low-income or in-crisis families. While clothing is a basic need for everyone, for children and teens, it is much more. Research shows that children who wear clothes that make them feel like they 'fit in', perform better academically than those who don't. By creating a welcoming, store-like environment where students in need choose the outfits they want, CTKD aims to enhance each shopper's sense of dignity. Our hope is that when students feel comfortable and confident in the classroom, they will better be able to focus on their studies and fit in with their peers. Without CTKD, thousands of Denver children would go without school clothing and basics each year.

2021 GOALS:
* Provide at least 10,500 wardrobes to eligible students in 2022 (14.8 percent more than in 2021, 48.5 percent more than in 2020). Please note this may be adjusted if we need to extend our current COVID-19 safety measures (increased time between appointments, capacity limits and social distancing) into the second half of the year.
* Promote our newly suspended referral requirement and expand outreach efforts across the 11 counties we serve by personally contacting the principal from each of the nearly 1,000 schools in our service area with information about how students can access the program.
* Assist with the fire recovery effort in Boulder County by offering drop-in service to impacted families through May 2022 and keeping in regular contact with school leaders and administrators in both the St. Vrain and Boulder Valley school districts.
* Use results from the 2021 customer survey to update our volunteer orientation and training materials.

The strategies Clothes To Kids will take to achieve the goals detailed above include:

1) Maintain a wide selection of inventory. Clothes To Kids' stock comes from individuals, community clothing drives, retail stores and clothing manufacturers. Clothes To Kids purchases or encourages donations of new socks and underwear, as well as clothing and shoe sizes that are in short supply.

2) Continue volunteer recruitment. With only six paid staff (4.75 FTE), CTKD is heavily reliant on volunteers, who complete a majority of the front-line work of the organization. Volunteers currently serve an average of 940 hours per month and, as of December 2019, have provided 77,055 hours of service since 2008.

3) Plan and implement systematic outreach to eligible students throughout the Denver Metro Area, especially in school districts where 50% or more of students qualify for Free and Reduced Lunch.

In 2015, Clothes To Kids in collaboration with Social Venture Partners (a nonprofit focused on building nonprofit capacity) administered Organizational Capacity Assessment Tool (OCAT) to identify organizational strengths/opportunities and facilitate development of annual objectives. Areas of strength included Clothes To Kids' clearly defined mission, close alignment between mission and programs and high level of volunteer engagement.

Clothes To Kids is in a position to maintain its growth and meet its goals:

1) Clothes To Kids is well-regarded in the community and has built a strong reputation among hundreds of schools, agencies, shelters, hospitals/clinics and faith communities throughout Metro Denver, which have come to rely on Clothes To Kids to meet the clothing needs of students living in poverty or experiencing crisis. In 2016, CTKD administered a survey designed to collect data about customer satisfaction and the impact that school-appropriate clothing has on school performance and attendance. Results were generally favorable, with 87.3% of clients reporting that CTKD was “Better Than" or “The Best" when compared to other clothing resources.

2) Demand for services has steadily increased since Clothes To Kids was founded in 2008, creating the need to move to a larger space in 2010. This space was remodeled in 2014, which increased the amount of room available for shoppers by 81%. Expansion has allowed the shop to extend its hours of operation and schedule more appointments, and there are still many opportunities to maximize our current space by opening longer hours.

3) Clothes To Kids has a stable, fast-growing volunteer force, which is important because the organization relies on volunteers to complete a majority of the front line work of the organization. Volunteers donated a total of 11,280 hours of service in 2019.

4) Strong partnerships with fellow non-profit organizations, such as I Support the Girls Denver, the Sock It To ‘Em Sock Campaign and the Denver Public Schools Pupil Assistance Fund give Clothes To Kids access to free or deeply discounted new clothing, coats, shoes and undergarments.

5) Clothes To Kids is in strong position financially, thanks to the community's support of our mission. 91% of total organizational expenses are program related.

Accomplishments:

* Clothes To Kids has increased the number of wardrobes distributed between 3 and 43% each year since the organization was founded in 2008.

* The Clothes To Kids volunteer force has grown from 40 regularly serving individuals in 2014 to more than 200 at present (2020).

* Despite our rapid growth, our staff and volunteers have maintained a fun and dignified shopping experience by emphasizing excellent customer service and creating a retail-like, boutique environment. In 2016, CTKD administered a survey designed to collect data about customer satisfaction and the impact that school-appropriate clothing has on school performance and attendance. Results were generally very favorable, with 87.3% of clients reporting that CTKD was “Better Than" or “The Best" when compared to other clothing resources. The highlight of the surveys was the comments section, where clients made hundreds of positive comments about CTKD's shopping environment, clothing, volunteers and staff:
- “They are good and patient with you so you can pick anything you like and if you don't find what you need, they go above and beyond to make sure you find it. They help us every year when money gets tight."
- “Very friendly staff. They make you feel like they genuinely care!"
- “Variety, plus they have everything well organized by sizes. Everyone is so nice, patient and helpful."
- “The staff are very welcoming. Found clothes that fit for each of my children. Everything is organized."
- “I like to shop at Clothes To Kids because they help me make sure my kids have clothes for school and church. They know how to organize their stuff and help to understand how to do shopping."
- “The atmosphere and the quality of clothes make the kids feel more like the other kids and get new things. And it frees up money for groceries."

Things to Accomplish Next:
* Continue year-over-year growth in the number of shoppers served.
* Build a staffing plan that will allow Clothes To Kids to meet growth and volunteer recruitment/retention goals.
* Responsibly invest in marketing efforts related to outreach for both referring agencies/clients and supporters/donors.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

CLOTHES TO KIDS OF DENVER
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CLOTHES TO KIDS OF DENVER

Board of directors
as of 03/14/2023
SOURCE: Self-reported by organization
Board chair

Ms. Mary Valenti

Joyce Meyers

Lesa Butler

Mary Overington

Gail Cerny

Tony Pierangeli

Brian Wendling

Randi Lewis

Kelly Root

Lerea Mares

Amy Bentz

Camille Cox

Whitney Pavlovich

Jennifer Zucker

Keri Blair

Tyler Samples

Bobby Moehlenpah

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 11/3/2020

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 11/03/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.