Pet Friendly Services of Indiana
Love Them for Life
Mission
Pet Friendly Services is leading the effort to make every Indiana shelter a zero-kill shelter. We do this by providing free and low-cost spay/neuter surgeries to address the root cause of shelter overpopulation. Our support helps ensure that every cat and dog is fixed prior to being adopted into a loving home. Our support allows rescue groups and shelters to serve more animals than they'd otherwise be able to afford. Spay/neuter is both strategic and cost effective, with an average surgery cost of $65. Compare this to sheltering animals, with a price tag of $176-$450 per animal.
Ruling year
1978
Executive Director
Cheri Storms
Main address
1100 W. 42nd Street, Suite 205
Indianapolis, IN 46208 USA
EIN
31-0922223
NTEE code
Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)
Fund Raising and/or Fund Distribution (T12)
Nonprofit Management (S50)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
Indiana has too many animals and too few homes. When our shelters are at capacity, animals lives are often cut short. This puts an unbearable strain on shelter staff, costing animal lives, public funding, and decreased morale within the shelters. To combat this problem, Pet Friendly Services of Indiana issues free spay/neuter certificates to nonprofit animal rescue organizations and shelters, including municipal shelters. We also support the work of nonprofit community cat programs to expand their spay/neuter capacity. Our support helps stabilize colony sizes. Stable colonies can then be cared for by a "colony caretaker" who provides food, water and shelter. Pet Friendly Services also provides $25 surgeries for pets belonging to limited-income families. Our goal is to help people get their pets fixed to increase the human/animal bond and to prevent relinquishment at shelters.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Spay/Neuter Assistance Program (SNAP)
The Spay/Neuter Assistance Program (SNAP) provides discounted surgery certificates to limited-income residents. Applicants must meet limited-income criteria.
Pet Friendly Plate Grant
Through the Pet Friendly Plate grant, 501(c)(3) animal welfare organizations and municipal shelters receive free spay/neuter certificates so they can fix animals in their care before adopting them into permanent homes. Organizations must complete a short application.
Community Cat
Our Community Cat program provides free surgery certificates to 501(c)(3) groups and municipal shelters that trap-neuter-return community cats (formerly known as "ferals"). Groups must complete an application in order to receive certificates.
Where we work
Affiliations & memberships
GreatNonprofits - Top-Rated Nonprofit 2020
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of spay/neuter surgeries facilitated each year
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
These metrics are for all programs combined.
Average spay/neuter surgery cost
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
The vets in Pet Friendly Services' program discount their prices, allowing us to stretch our dollars and facilitate as many surgeries as possible.
Number of animal clinics/shelters improved as a direct result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Pet Friendly Services provides free surgery certificates to rescue groups and shelters across the state. Our support helps ensure that animals are fixed before going to their forever homes.
Number of animals receiving subsidized or free spay/neuter services
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of veterinary field clinics held
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of animals spayed and neutered
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Average cost per spay/neuter surgery
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The goal of Pet Friendly Services of Indiana is to fund spay/neuter surgeries for cats and dogs to continually reduce their numbers. Spaying and neutering is the only humane solution to overpopulation and is much less expensive than having animals enter shelters. Fewer animals entering shelters save both money and lives.
Municipal shelters are required to intake all animals that come to their doors. They desperately want to reduce the number of animals entering their shelters so they can focus on rehoming animals in their care - and avoiding "euthanasia" of healthy and treatable animals.
Our funding to rescue groups and community cat programs help animals remain in their home environments, thereby reducing the number of unwanted animals arriving at shelters.
What are the organization's key strategies for making this happen?
Pet Friendly Services runs three highly strategic programs. The first is the Spay-Neuter Assistance (SNAP) Program. SNAP offers $25 surgeries to limited-income pet owners and caretakers. Because limited-income people bring a disproportionate number of animals to shelters, ensuring that they can afford to spay/neuter their pets, is key to bringing Indiana to "zero".
The second strategic program is the Community Cat program, which provides free surgery certificates for groups that Trap-Neuter-Return (TNR) feral and free roaming cats. Once community cats are fixed, vaccinated and ear-tipped, they are returned to the neighborhoods where they had previously lived, and Colony Caretakers provide food, water and shelter for the remainder of their lives. This strategic program ensures that feral and free roaming cats are kept out of shelters, saving not only the lives of these cats, but boosting adoption numbers for both dogs and shelter cats. The increased adoption rates are due to the shelter staff being able to focus on adoptable animals, rather than being burdened by housing and euthanizing community cats, many of which are unsocialized.
The FIX is IN program is a unique partnership between Pet Friendly Services and Public Vet. This mobile vet hosted nearly 100 clinics in 2022, traveling to underserved areas of Indiana. Pet Friendly Services provides funding for each clinic, which allows Public Vet to discount their fees to families in need.
What are the organization's capabilities for doing this?
Pet Friendly Services partners with more than 110 vets and low-cost clinics throughout the state of Indiana. They agree to discount their rates for our clients. In turn, we issue spay/neuter certificates to our clients, who take the certificates and their animals to these vets for surgeries. From there, we pay the bills.
What have they accomplished so far and what's next?
Pet Friendly Services of Indiana was formed in 1977 (as Spay-Neuter Services, Inc.), and has continued to increase the number of surgeries we facilitate each year. To date, we have facilitated more than 200,000 surgeries.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Pet Friendly Services of Indiana
Board of directorsas of 05/05/2023
Stevi Kersh
Bethany Phyne
Scott Beauchamp
Tracy Barnes
IDEM
Bethany Phyne
Stevi Kersh
Rachel Vaughn
Suzanne Marshall
Stifel Financial Services
Anne Dubin
Marie Koenig
Jami Stall
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/05/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
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