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San Antonio Legal Services Association

Mobilizing legal volunteers to transform the lives of those in need

San Antonio, TX   |  http://www.sa-lsa.org

Mission

Mobilizing legal volunteers to transform the lives of those in need.

Ruling year info

2004

Executive Director

Sarah M Dingivan

Main address

P.O. Box 12404

San Antonio, TX 78212 USA

Show more contact info

Formerly known as

Community Justice Program

EIN

32-0092986

NTEE code info

Legal Services (I80)

Civil Rights, Advocacy for Specific Groups (R20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Pro Bono Legal Services

San Antonio Legal Services Association (SALSA) is a corps of attorney volunteers coordinated by professional staff to provide free civil legal services to those with limited means and those who are vulnerable or at-risk.

Population(s) Served
Economically disadvantaged people
Veterans

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Pro Bono Legal Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

*Case loads vary depending on the number of special projects taken on each year

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

SALSA aims to fill the justice gap that exists in San Antonio by augmenting existing legal service providers' efforts.

SALSA partners with community organizations and governmental entities to address unmet legal needs in the San Antonio Community.

SALSA leverages volunteer talent to meet unmet legal needs.

SALSA has three priority areas: (1) Housing & Homelessness, (2) Estates & Disability and (3) Veterans Legal Services. In addition to providing programming in these three priority areas, SALSA staff administer a variety of special programs including Disaster Response (most recently in Uvalde, Texas following the Robb Elementary shooting) and the Don't Bully Me (DBM) Project cyberbullying initiative.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Indigent, vulnerable or at-risk community members without access to legal services.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We frequently change when our services are offered to meet the demands of our clients' schedules.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    It makes sure that everyone has a voice in program development and execution, even if they aren't at the table for the discussions.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

San Antonio Legal Services Association
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

San Antonio Legal Services Association

Board of directors
as of 11/09/2022
SOURCE: Self-reported by organization
Board chair

Mr. Robert Soza, Jr.

Jackson Walker LLP

Term: 2019 - 2023

Len Briley

DirecTV

Susan Wilen

Formerly Hoblit Darling Rowles Hernandez & Hudlow LLP

Alex Miller

Valero

Mary Stich

Formerly Rackspace

Sheila Grigar

National Instruments

Greg Zlotnick

St. Mary's School of Law

Serina Rivela

University Hospital System

Danielle Rushing

Dykema

Cameron Redding

Redding Law PLLC

Eric Michael Garza

State Farm Insurance

Michael Danforth

USAA

Beth Eby

Eby Financial

Alicia Grant

Norton Rose Fulbright

Louise Cantwell

WEX Foundation

Orlesia Tucker

FBD Partnership, LP

Michael Gibbs

Formerly Whataburger

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 11/9/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 11/09/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.