Southeast Missouri Area Agency On Aging

aka Aging Matters   |   Cape Girardeau, MO   |  www.agingmatters2u.com

Mission

Develop a coordinated delivery system of services to assist and enable older Missourians to remain in their homes and enhance their quality of life. The agency funds nutrition, transportation, in-home services, legal, information and assistance, long-term care ombudsman program, and family caregiver programs.
Aging Matters, also known as Southeast Missouri Area Agency on Aging, is a not for profit organization serving an eighteen county area in Southeast Missouri, with the regional office in Cape Girardeau. The essential goal of our organization is to provide quality services to enhance the health, safety, and well-being of persons, age 60 and over, enabling them to live in their own homes for as long and independently, as possible.

Ruling year info

1975

Executive Director

Lana Johnson

Main address

1078 Wolverine Ln Ste J

Cape Girardeau, MO 63701 USA

Show more contact info

EIN

43-1020886

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The problem we are trying to address is the decline of health, safety, and well-being of persons, age 60 and over, who are unable to continue living in their own homes due to certain restrictions.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

The OAKS Nutrition Program in Southeast Missouri

Center Dining
Food, fun and fellowship rule the happenings at the thirty-two (32) OAKS Senior Centers in Southeast Missouri. The Nutrition Program offers lunch dining opportunities to those 60+ or married to someone 60+. Lunch consists of a choice of 1 or 2 entrees, 2 or 3 vegetables, salad, bread, dessert, milk, or an optional hot or cold beverage. Some centers also offer an occasional evening meal.

Activities and services vary from location to location based upon the resources available and the interests of the clients. Some frequently scheduled activities include: crafting, scrap booking, card playing, bingo, wii tournaments, exercise programs, dances, musical entertainment, health screenings and checks, educational programs, nutrition education and holiday parties. Particulars and schedules regarding the activities offered at each center may be found by visiting their website or by contacting the center directly.

Join the fun and take advantage of the opportunity to meet new friends and renew old friendships. A new adventure awaits you. See the full listing of centers on this website for the centers nearest you.

Home Delivered Meals for Persons within the Service Area of a Senior Center
Home delivered meals are available to persons 60+ and those married to someone 60+ who is not physically or mentally able to visit the center and lacks transportation to the center.

Meals are nutritiously balanced and offer an entrée, 2 vegetables, fruit or dessert, a bread item, and milk. Anyone interested in home delivered meals for themselves, a family member or friend should contact the center closest to the home of the potential home bound client.

Distance Dining for Persons not Located Within Close Proximity to a Senior Center
Meals are available to clients 63+ who are Medicaid eligible and authorized for meals. Potential clients must reside outside of the delivery area of a senior center.

A 15-day supply of frozen meals is delivered weekly by Federal Express to rural clients.

Meals are planned by a dietitian and include an entrée, 2 vegetables, powdered milk, bread and margarine, fruit juice, and a dessert (fruit or cookie). Meals may be heated in the microwave or oven.

The client must be capable of heating the meal or have a caregiver assist them. For more information contact Cassandra ([email protected]).

Population(s) Served
Seniors
People with disabilities

Where we work

Affiliations & memberships

N4A 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors

Related Program

The OAKS Nutrition Program in Southeast Missouri

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Older adults

Related Program

The OAKS Nutrition Program in Southeast Missouri

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Aging Matters, also known as Southeast Missouri Area Agency on Aging, is a not for profit organization serving an eighteen county area in Southeast Missouri, with the regional office in Cape Girardeau. The essential goal of our organization is to provide quality services to enhance the health, safety, and well-being of persons, age 60 and over, enabling them to live in their own homes for as long and independently, as possible.

We hope to increase the information and assistance that is getting out to possible persons, age 60 and over who are in need of our current services. We hope to do this through our Information and Assistance program who are taking calls, receiving referrals, and visiting future prospect clients in the area. We hope to increase the health, safety, and well-being of persons, age 60 and over, and provide them options where they are able to live in their own homes for as long and independently, as possible through our in-home services program, family caregiver program, transportation programs, Retired Senior Volunteer Program, and our Veterans Directed Home and Community Based Services. We also have the long term ombudsman program which was established by the Older American's Act to be a 'voice' for residents in long term care facilities to assure that the resident rights are being upheld.

We provide In-Home Services for seniors, age 60 and older, who want to remain living at home for as long as possible, but sometimes need help with various tasks and activities.
We have the Long Term Care Ombudsman Program to be a 'voice' for residents in long term care facilities, assuring that resident rights are upheld. This program advocates for individual residents, educates and informs the public regarding resident rights and long term care facility issues.
We have the Family Caregiver Program to help those who would like to be able to assist someone who is 60 or older and is chronically ill or disabled and is no longer able to care for themselves.The program supports caregivers in Southeast Missouri by providing educational programs, support groups and individual information and assistance, providing limited respite, and providing limited supplies assistance.
We have the Transportation Program which includes seven contracted transportation providers, providing services to handicapped individuals aged 18-59 and seniors 60 and older for medical appointments, shopping and other basic needs.
We have the Retired Senior Volunteer Program program which provides a variety of opportunities for retired persons 60 and older to participate more fully in the life of their community through significant volunteer service.
We have the Volunteer Intergenerational Center program which recruits volunteers of all ages in order to help expand services in not-for-profit agencies.
We have the Nutrition Program that provides senior center dining, home delivered meals, and distance dining at thirty-two OAKS senior centers in Southeast Missouri.

When our organization began over 48 years ago, we were limited on the number of programs and services we were able to provide. We have grown in the amount of services and programs we provide throughout the years and we continue to grow and see the demand for the programs and services that we provide. Currently, we offer the Nutrition program, the Information and Assistance program, the In-Home Services program, the Long-Term Care Ombudsman program, the Family Caregiver program, the Transportation program, the Medication Management program, the Case Management program, the Retired Senior Volunteer program, and the Volunteer Intergenerational Center program. We just began providing Veterans Directed Home and Community Based Services and anticipate adding more programs and services as we can in order to serve those in the area in need of our assistance. The need for our programs and services continue to grow and we plan to do all we can in order to provide quality services to enhance the health, safety, and well-being of persons, age 60 and over, and enabling them to live in their own homes for as long and independently, as possible.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The seniors who receive one of our many services.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Case management notes, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    We don’t share the feedback we collect,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Southeast Missouri Area Agency On Aging
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Southeast Missouri Area Agency On Aging

Board of directors
as of 2/18/2022
SOURCE: Self-reported by organization
Board co-chair

Sherri Snider


Board co-chair

Ron Birmingham

Karen Crook

Candy Wilfong

Betty Newton

Desma Reno

Sherri Snider

RoseMary Prude

Becky Branum

Ron Birmingham

Jacob Yount

Mike Harper

Cindy Jenks

Helen Sander

Sandy Lerczak

Liana Jenkins

Sharon Montgomery

Sandy Tripp

Stephanie Schenck

Sarah Duncan

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/22/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/22/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.