PLATINUM2023

Assistance League® of Kansas City

Together...making our community better

Gladstone, MO   |  www.alkc.org

Mission

Assistance League of Kansas Cityis a not for profit 501(c)(3) all- volunteer organization. Established in 1983, ALKC puts caring and commitment into action through community-based philanthropic programs.Assistance League of Kansas City, a chapter of National Assistance League, is dedicated to alleviating the consequences of poverty or crisis for children and adults in the greater Kansas City community. Assistance League volunteers transform the lives of children and adults through community programs believes everyone deserves to have essential needs met to succeed.

Ruling year info

1984

President

Karen Mollohan

Main address

6101 N Chestnut

Gladstone, MO 64119 USA

Show more contact info

EIN

43-1307672

NTEE code info

Human Service Organizations (P20)

Family Services (P40)

Senior Centers/Services (P81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Assistance League of Kansas City is dedicated to alleviating the consequences of poverty or crisis for children and adults through community based philanthropic service. Our organization has a 37-year history of service to the Greater Kansas City community. Our membership is composed of over 375 volunteers who contributed over 64,000 hours of service to 21,600 children, adults and older adults in 2022-2023. Our programs are designed and operated because we believe everyone deserves to have essential needs met to succeed.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Operation School Bell®

Operation School Bell is the only program in the Kansas City area providing new clothing and supplies to elementary, middle school and high school students identified by school counselors and social workers in nine school districts and five charter schools. Elementary students shop for new clothing with an Assistance League of Kansas City member volunteer at our facility in Gladstone, MO and Target vouchers are provided to middle school and high school students for clothing and other necessities. Feeling good about what you wear and how you look helps to create positive self-confidence and improve the mental and social well-being of a student.

In 2022-2023, 4,579 students received new clothing and supplies through the Operation School Bell program.

Population(s) Served
Children and youth

Operation Hug provides new teddy bears to hospital emergency rooms, surgical centers, early education centers, Ronald McDonald House, and Synergy Services as a comfort to children and adults who are anxious about treatment or experiencing trauma. Our stuffed comfort bear (ALex) is used in a variety of ways to help someone through a stressful situation.

In 2022-2023, Assistance League of Kansas City distributed 4,656 teddy bears. Member volunteers deliver teddy bears to hospitals (Liberty, North Kansas City, Children's Mercy Northland, St. Luke's -North, South and the Plaza locations, and Truman Hospital), Briarcliff Surgery Center, the Liberty Surgical Center, and Synergy Services.

Since the Operation Hug program began in 1989, over 90,000 teddy bears have provided comfort to children and others in crisis and trauma.

Population(s) Served
Children and youth
Seniors

I'm in Charge is a school curriculum which includes an on-line video, a facilitator's manual and a workbook for elementary-age students focusing on safety in emergency and non-emergency situations.

During the 2022-2023 school year, 6,572 students in our community benefited from this program.

Topics covered by engaging students in discussion and role-play situations include: using the telephone, answering the door, inappropriate touching, stranger danger, fire safety, guns, first-aid, Internet safety, and emergency weather situations.

Since the I'm In Charge program began in 1984, over 157,000 elementary students have received personal safety information and training provided by Assistance League of Kansas City.

Population(s) Served
Children and youth

The Assault Survivor Kits program provides clothing and personal care items for sexual assault victims. In 2022-2023 our kits helped 1,170 assault victims.

The Assault Survivor Kits are distributed by MOCSA (Metropolitan Organization to Counter Sexual Assault) when victims present at area hospitals. The program provides clothing and other items to help assault victims, whose garments are retained by police for evidence, to leave the hospital comfortably and with dignity. Each kit contains pants, a shirt, underwear, hygiene items and the book "Recovering from Rape" by Dr. Linda Ledrey.

The volunteer coordinator of MOCSA made this comment, "This program is an invaluable resource to survivors. Not only does it provide them with essentials such as clothing, toiletries, and information, but it also helps to restore a sense of dignity and control after the assault. This is an important start to the healing process..."

Population(s) Served
Women and girls
Men and boys

Operation Child In Need helps any child in our community whose family is unable to provide the things needed for their educational, physical or emotional development.

During 2022-2023 , the Operation Child In Need program assisted 1,542 children in need from birth to age 21 years.

Resources provided included backpacks with school supplies, infant supplies, clothing, coats, and tutoring and school activity fees. Requests for assistance are made to Assistance League of Kansas City through school counselors and social workers.

Population(s) Served
Children and youth

The Senior Outreach Service program provides friendship and support to residents of Northland senior care centers and to homebound seniors. Our member volunteers are matched as senior pals to residents of the senior care facilities to provide support through personal visits and mailing greeting cards on holidays and birthdays. Entertaining and educational programming is also provided to help enhance the lives of residents.

The Senior Outreach Service program served 1,622 senior residents during 2022-2023.

An activity director from one of the senior care centers we serve made this comment, "You and your friends at the Assistance League of Kansas City have been wonderful during the holiday season about reaching out to our residents..thanks again for all your generosity and wonderful donations..."

Population(s) Served
Seniors

Operation Celebrationis a philanthropic programadministered by the Assisteens auxiliary of Assistance League of Kansas City focusing on meeting the needs of children in foster care facilities and providing other one-time service to the Kansas City community.
Assisteens prepare and distribute birthdays/celebration bags for children 2 years through 18 years of age who have been removed from their homesandare staying intemporary housingoperated by Synergy Services. Each birthday/celebration bag contains acake mix, frosting, decorations, paper productsand an age appropriate gift. This year, Operation Celebration also provided homeless teens duffel bags for their belongings, hot meals and sack lunches for homeless persons and served children through a Trunk or Treat event.
During 2022-2023, Operation Celebration provided service to 1,329 children and teens.

Population(s) Served
Adolescents

TheOutreach Program allows Assistance League of Kansas City member volunteers the opportunity to respond to various needs in our community on a seasonal or short term basis. Clothing has been provided to tornado and fire victims through this program.
During 2022-2023, 112 modest style swimsuits were provided to allow all third-grade students to participate in the "Learning to Swim" safety program.

Population(s) Served
Children and youth
Adults

Assistance League of Kansas City provides scholarships to deserving candidates to assist them in paying for their post-secondary and non-traditional education.
During 2022-2023, 20 students received scholarships ranging from $1,500 to $5,000.

Population(s) Served
Adolescents
Young adults

Where we work

Awards

Affiliations & memberships

Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, American Red Cross, etc.) - Affiliate/chapter 1986

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Observed change in classroom behavior.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

82% of school counselors indicated that students experienced a positive or significant change in classroom behavior following participation in the Operation School Bell program.

Observed change in student confidence.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

93% of school counselors indicated students experienced a positive or significant change in student confidence after participation in the Operation School Bell program.

Observed change in level of engagement with peers and/or school activities.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

88% of school counselors indicated that students experienced positive or significant change in level of engagement with peers and/or school activities following participation in the program.

Provided a needed service to participating students and families

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell®

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

95% of school staff were satisfied or very satisfied with Assistance League of Kansas City, Operation School Bell, and I'm in Charge.

Students became more aware of their own safety.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

I'm in Charge

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

98% of school counselors stated that students became more of their safety when home alone or on their own away from home after participation in the I'm In Charge program.

number of childern and adults served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Assistance League of Kansas City member volunteers served 21,600 children, adults, and seniors during 2022-2023.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Assistance League of Kansas City provides philanthropic service to children, students, families and seniors in the Greater Kansas City community through diverse programs funded, managed and operated by committed volunteers and community partners. Our vision is to make our community better through the power of volunteerism.

Assistance League of Kansas City has four strategic goals and has identified action steps to support each goal. These goals assist the organization in moving closer to our mission of alleviating the consequences of poverty or crisis for children and adults in the greater Kansas City community.

Our four goals for the 2023-2028 strategic plan are:
1- Ensure an active, informed, engaged membership.
2 - Ensure organizational effectiveness.
3 - Ensure a viable future.
4 - Ensure ongoing community support.

Strategies to support our goals include educating members regarding principles and practices of diversity, equity and inclusion, developing and supporting leaders at all levels of our organization, refining and developing new internal and external measurement methods to demonstrate organizational transparency and commitment to continuous improvement, collaborating withing and across our programs to maximize resources and assure fiscal accountability, continuing the pursuit and involvement of external partners with similar philanthropic missions and using nonprofit best practice resources to support our work and programs.

Assistance League of Kansas City member volunteers contributed 64,400 hours in 2022-2023 to administer and fund our philanthropic programs. We are one of the few non-profit volunteer organizations to increase membership over the last decade. Our members are tremendously skilled and passionate about our mission and philanthropic service to our community.

During 2022-2023, our 388 all-volunteer member volunteers served 21,600 children, adults, and seniors.

We fund our programs by operating an upscale thrift store, THE ReSALE SHOP, an online thrift store available at shopassistanceleague.com, an annual direct mail fund raiser benefiting the Operation School Bell, as well as donations and grants.




Assistance League of Kansas City recently completed a 5-year strategic plan, 2018-2023. This plan
included three major goals with accompanying strategies.

These goals were to:
1) increase recognition of Assistance League of Kansas City throughout the Kansas City metropolitan area as a leading philanthropic organization,
2) increase current membership and be more inclusive of diverse populations, and
3)double income from outside resources through innovative activities to increase financial stability.

The culmination of this 5-year plan in May of 2023 proved quite successful.

Increased recognition of Assistance League of Kansas City was accomplished by informing and inspiring members
about ALKCs current impact on the community and the potential for growth, showcasing our programs
and the work of our support committees, reorganizing our existing social media presence and using it
more effectively for marketing purposes, securing promotional appearances on local television stations,
and advertising our brand by encouraging our members to wear clothing with the ALKC logo when
working in the community.

We also increased the number of students served through our Operation School Bell program by 33% through expanding our reach to additional school districts, increased the number of facilities receiving Operation Hug bears to include a wider metropolitan area, and increased the number of school districts that participate in our scholarship program by 30%.

In spite of challenges posed by the pandemic, Assistance League of Kansas City increased membership and opened membership to men, posting a net gain in membership over the 5 year plan. Increasing income from sources other than our thrift shop was also realized by launching an online thrift shop to enhance our brick and mortar store and in particular increasing grant funding by over $100,000.

Assistance League of Kansas City members celebrated the progress made during our last strategic plan as we launched our next strategic plan for years 2023-2028.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback

Financials

Assistance League® of Kansas City
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Assistance League® of Kansas City

Board of directors
as of 12/12/2023
SOURCE: Self-reported by organization
Board chair

Karen Mollohan

Community Volunteer

Term: 2023 - 2025

Linda Jenkins

Community Volunteer

Sherrie Blair

Community Volunteer

Cheryl Rittman

Community Volunteer

Sanya Brown

Community Volunteer

Kat Stone

Community Volunteer

Kathleen O'Connor

Community Volunteer

Becky Rasdall

Community Volunteer

Peggy Burns

Community Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes