OPEN ARMS FREE CLINIC INC

Serving with open hearts, open minds and open arms

Elkhorn, WI   |  www.openarmsfreeclinic.org

Mission

To better understand and serve with compassion the health and wellness needs of the uninsured, low income, and under-served residents of Walworth County.

Ruling year info

2012

Executive Director

Sara Nichols

Main address

PO Box 678

Elkhorn, WI 53121 USA

Show more contact info

EIN

45-4475625

NTEE code info

Community Health Systems (E21)

Public Health Program (E70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Open Arms Free Clinic (OAFC) is the first and only free medical and supportive care clinic in Walworth county offering primary and speciality medical, dental, vision, behavioral health, lab and pharmaceutical assistance to the working poor and disenfranchised. As of 2021, there have been over 6.000 patients served at the clinic, however there are still over 8,000 county residents who do not have health insurance and over 40% of residents struggle to afford basic needs such as food and housing.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary medical and specialty care

Our first priority is to provide patients with the non-emergent care they need, with skill and compassion. • Physicals & preventative health care • Chronic disease management • Health and medication education • Pharmacy & Lab • Referrals as needed

Population(s) Served
Economically disadvantaged people

Providing full dental exams with x-ray, treatment planning, basic restorative care, extractions, and cleanings.

Population(s) Served
Economically disadvantaged people
People with disabilities

Brief screening and intervention services, individual, couple and family counseling.

Population(s) Served
Economically disadvantaged people

Providing free medications for chronic disease management and acute infections. Advocating for patient to receive free medication through pharmaceutical companies prescription assistance programs.

Population(s) Served
Economically disadvantaged people
Ethnic and racial groups

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

"It is not the noblest call that gets answered, but the answerable call." Gifted people of all ages, disciplines, and backgrounds have answered the call to serve at Open Arms.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Since November 7, 2012, Open Arms registers new patients every week based on qualifying criteria - no health insurance, living in Walworth County, and household income of or below 200% FPL.

Number of organizational partners

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Aurora Health, Mercy Health, Walworth Cty Health/Human Services, New Beginnings-APFV, Tree House, Safe Families for Children, Catholic Charities, BSP, WDA, WC Food Pantry, 8 Colleges, local churches.

Number of youth who volunteer/participate in community service

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Fostering service learning opportunities ensures compassionate health care providers of the future. Partnerships with high schools and colleges provide the pipeline of students volunteering at OAFC.

Number of vaccines administered

This metric is no longer tracked.
Totals By Year
Related Program

Primary medical and specialty care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

OAFC provides free healthcare with respect and dignity for individuals who do not have health insurance, who live or work in Walworth County with a household income at or below 200% of the federal poverty level. The goal for OAFC is to ensure that the medically underserved have access to quality health care. As a volunteer-driven, private, independent non-profit 501c3 organization, the mission is to better understand and serve with compassion the health and wellness needs of the low-income, uninsured, and underinsured residents of Walworth County. The mission is delivered by a volunteer staff of medical and non-medical community members governed by a volunteer board of directors.

The two key strategies for its sustainability is (1) volunteer recruitment and retention, and (2) public awareness. OAFC recruit volunteers through the health care professionals in the two major hospital systems, Aurora Health System and Mercy Health System. All the key staff are well-respected community members and have utilized their personal and professional networks to recruit the core volunteer staff. Ongoing recruitment occurs through advertisements in community newspapers, electronic newsletters, paper brochures and online media via the website and social media. The administrative team works with available volunteers to match skills, schedules, and the clinic's needs. The training and orientation needed for each position is provided once the volunteer has completed the application, background check and interview. Professional liability coverage is provided by the state of Wisconsin.

The OAFC Executive Director, Sara Nichols, has a master's degree in public health and over 15 years experience working in non-profit management with a focus on grant writing, program development and evaluation, and collaboration building. She oversees a current operating budget of over one million dollars of cash and in-kind resources. She coordinates both paid and volunteer staff to assist with provider recruitment, clinic operations, and direct patient care. Her passion and perseverance has been instrumental to mobilize the community in addressing the health care needs of vulnerable populations while ensuring compassionate care is delivered to our patients.

2019 Accomplishments Include:
Medical Services – Volunteer doctors, nurses, pharmacists, lab techs, and interpreters provide direct primary and specialty medical care for qualified patients. In 2019, there were 873 unique patients with at least one visit. Medical services are offered an average 3-4 days a week. There were 6,621 total patient visits, approximately 32% of our visits are medically related: 936 (14%) primary care, 404 (6%) specialty care, 434 (7%) pharmacy, and 345 (5%) lab, and 36 care coordination. While we care for all ages, the majority (88%) are adults age 18-64 with chronic disease (diabetes, heart disease, asthma, mental health). We dispensed 11,022 medications and completed 3,568 lab tests. All services provided at no cost to the patient.

Dental Services - Oral health care is provided by volunteer and paid dentists, assistants, and hygienists. In 2019, there were 402 unique patients cared for in the dental clinic, with 801 visits total. At least 25% of the patients are children, and 6% are adults with special needs. Each patient is given an initial exam, that includes X-ray, by a dentist to determine the level of care needed, basic restorative treatment, extractions when needed, and a cleaning. By the numbers completed to date: 5,689 dental procedures; 811 exams; 1,025 x-rays; 1,318 fillings; 1,501 extractions; 793 cleanings; 140 sealants; 274 fluoride/SDF; 7 dentures/partials. All services were provided free at no cost to patients, less those who had a minimal co-pay with their Medicaid.

Behavioral Health Services – For the past 5 years, individual and family counseling services have been delivered by master-level students supervised by a contracted private agency. In 2019, there were 355 new patients enrolled at the clinic and 98% (348) received a wellness assessment completed by the counselors at intake. There were 178 patient visits for ongoing counseling services. Patients can receive both medication and counseling therapeutic models within the clinic. Medications are prescribed by the OAFC providers and dispensed on-site via our pharmacist-led medication dispensary. While no narcotics nor scheduled drugs are available, medical providers have been able to treat general anxiety, depression, and mood disorders with the available medications in the Open Arms dispensary. All services provided at no cost to the patient.

Financials

OPEN ARMS FREE CLINIC INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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OPEN ARMS FREE CLINIC INC

Board of directors
as of 06/22/2022
SOURCE: Self-reported by organization
Board chair

Dr. Jeffrey Bahr

Advocate Aurora Health

Term: 2022 - 2024

Jeffery Scherer, MD

Robert Youngquist, DDS

Thomas Hartz

Steve Jensen

Karen Littig

James Lovell

Donna Neshek

Gerard Makovec

Nick Vorpagel

Daniel Sanders

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 6/22/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability