GOLD2023

Sterling Solutions

Answers in Action

aka pmhsworkforce.org   |   VICTORVILLE, CA   |  www.pmhsworkforce.org

Mission

Sterling Solutions works to increase behavioral health and wellness in rural communities through peer education, workforce initiatives and facilitating participation in mental health and other community programs and services.

Ruling year info

2016

Executive Director

Mrs Vickie G Mack

Main address

15000 7th Street Suite 212F

VICTORVILLE, CA 92395 USA

Show more contact info

EIN

45-4632089

NTEE code info

Vocational Rehabilitation (includes Job Training and Employment for Disabled and Elderly) (J30)

Civil Rights, Advocacy for Specific Groups (R20)

Disabled Persons' Rights (R23)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Employment development for mental health consumers in underserved rural communities is important because of higher incidences of chronic and serious mental illness and because of fewer opportunities for employment. Facility, resource, diversity and staffing shortages pose ongoing challenges for rural mental health agencies (National Rural Health Association, 2008). Employment is the segway for social integration, dignity and independence - keystones in consumer recovery. A Social Security Administration Mental Health Treatment Study (MHTS) study found that working just 9.5 hours per week at very low wages ($9.71 per hour) decreased rehospitalization and other health services usage and showed improvements on health outcome measures and quality of life (Social Security Administration, 201 Emerging mental health funding and initiatives open the door for, among other things, more entry-level jobs and careers for consumers, families and caregivers in underserved and rural communities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

WRAP (Workforce Retention and Promotion)

The WRAP Project is a mentorship program that provides career pathway services for individuals working, volunteering or seeking to work or volunteer in the public mental health system.
WRAP mentors match, link and assist participants with access to enrollment in and completion of educational and training resources.
WRAP workshops offer professional development services such as Mental Health First Aid and Peer career pathway services.

Population(s) Served
People with psychosocial disabilities
Economically disadvantaged people

Sterling Solutions' Behavioral Health Occupations & Peer Engagement (BeHOPE) Technical Assistance Center will be a one-stop center to provide training, information, linkage and career pathway guidance for mental health careers and peer specialist to enhance the quality, quantity, and diversity of mental healthcare professionals, paraprofessionals, and peer specialists.
Project activities will include developing of mental health peer paraprofessional training curriculum, recruitment and training of mental health consumers, family members and caregivers, consumer employment counseling and job development, linkage to external educational resources, the development of an online resource database and newsletter, two annual mental health career conferences, ongoing peer volunteer/employment outreach activities.

Population(s) Served
People with psychosocial disabilities
Economically disadvantaged people

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to collaborate with local job development and community service agencies to develop mental health career pathways for career-contemplating young adults and increase employment opportunities for mental health consumers and family members in rural communities.

Sterling Solutions provides support and guided immersion into PMHS employment through training and work experience. Dedicated to the empowerment of mental health consumers, we believe advocacy and employment gives purpose, builds esteem, reduces stigma and is a
primary pathway to wellness and recovery.
We are presently conducting the Workforce Retention and Promotion (WRAP) project to increase mental health workforce capacity in rural San Bernardino County. The project engages and supports individuals desiring to become public mental health system volunteers and employees by providing mentorship for individualized career pathway development and support.
We also provide mental health employment pipeline services. by engaging and providing training and career shadowing activities to high school students, young adults and adult pre-professionals in rural San Bernardino County to encourage contemplation and selection of PMHS careers.
We are currently working with other job and career service agencies to implement a seminar series targeting high school students to encourage the selection of mental health careers.

Our team has the skills, professional and lived experience to successfully meet the goals of our mission.
Sterling Solutions' founder and executive director is a lived experience mental health consumer who has a bachelor's degree in Sociology with a social work emphasis and has completed her Master's of Social Work Education.
She founded Sterling Solutions in 2012 and has successfully operated the organization for seven years. She has successfully written grants and developed and successfully implemented contract agreements with other agencies. She has the ability to clearly and specifically communicate plans, goals and expectations for all tasks in a proposed scope of work. She has the keen ability to oversee and evaluate projects and knows how to collect, analyze and draft data for reports.
The project facilitator was a regional director for a major American Corporation for eight years and brings a wealth of experience to the organization. She is a strong leader, highly organized and is acutely skilled at keeping teams focused on goal achievement. She is an an outstanding outreach and network person with a personality that engages easily and inspires confidence.
The organization has five year's experience in provising workforce development projects. Since April 2014 Sterling Solutions, a consumer-operated agency, has effectively implemented workforce education and training (WET) projects for lived experience consumers, family members and employees and volunteers within the San Bernardino and Riverside county public mental health system. In 2015 we successfully implemented the
Networks to Support Public Mental Health System Workforce with Lived Experience project by providing professional social skills, cultural competency, and foreign language learning to 84 lived experience behavioral health employees and volunteers in San Bernardino and Riverside County. Sterling Solutions developed and currently conducts two community mental health career pipeline programs: Workforce Retention and Promotion (WRAP) and Mental health Occupations for Rural Employment (MORE). In December 2017 we began the WRAP project. and In July 2018 we implemented MORE. WRAP provides mentorship and workforce training to support mental health consumers desiring to work in the PMHS. Since WRAP began, 30 individual have completed our training. All acquired professional development competencies and 18 participants are using these skills to further their public mental health careers. MORE introduces career contemplating young adults from underserved communities to public mental health occupations. The MORE project has introduced 40 career-contemplating young adults to PMHS employment. MORE has been successful in encouraging participants to
pursue careers in PMHS and four participants have already completed training and are employed in mental health nursing and peer specialist employment.

Our organization has increased the amount of funding available in our rural community for mental health workforce development.
Our organization has provided public mental health workforce training to 200+ individuals both within and without county mental health agencies.
Our agencies has facilitated Mental Health First Aid Training for 30 local mental health professionals.

Financials

Sterling Solutions
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Sterling Solutions

Board of directors
as of 05/25/2023
SOURCE: Self-reported by organization
Board chair

Jeffrey Mack

Amazon

Term: 2012 -

Rhea S Truner

STRIDES

Pam Eiler

Retired

Johnathan Tye

CPD

Organizational demographics

SOURCE: Self-reported; last updated 5/15/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data