Martin Luther King Sr Community Resources Collaborative
Programs and results
What we aim to solve
The Collaborative primarily serves families in the metro-Atlanta and Fulton County area and most of our clients are experiencing generational poverty. In 2017, the Census Bureau’s American Community Survey found that the Atlanta metropolitan area had a poverty rate of 19.3%, compared to a national rate of 13.4%. This already alarming figure is 33% for African Americans and 22.2% for Hispanics. Even though Atlanta’s higher-than-average poverty rate has been trending downwards, it reveals that many in our area have been left out of the nationwide economic recovery from the last recession. Moreover, inequality and need within Atlanta is not evenly distributed. According to the Atlanta United Way, of the approximately 1.3 million children living in the 13-county metro Atlanta area, about 500,000 live in communities with low or very low child well-being.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Atlanta Housing (AH) Good Neighbor Program
We provide classes that enable Housing Choice Voucher Participants (HCVP) to maintain compliance with the Federal Department of Housing and Development Section 8 Program. Moreover, our classes not only allow clients to fulfill obligations to receive city aid, but also provide critical financial literacy and parenting training.
Helping Our Members in Emergencies (HOME) Program
The HOME program serves families and children faced with emergencies and/or urgent situations relating to their housing stability and other unforeseen barriers to housing and family economic success. Funds are used to assist families who need shelter, support to secure housing and move-in funds or transportation assistance in support of them stabilizing their living situation and meeting their immediate, emergency needs. Our services to clients are determined by an intake session to evaluate their needs and barriers to success.
United Way Volunteer Income Tax Assistance (VITA) Program
We assist low-income earners in filing tax returns, free of charge, so that they can receive federal benefits that they are entitled to, including the Earned Income Tax Credit. Aside from assisting clients in receiving benefits, we save moderate and lower-income families the cost of paying for tax preparation and prevented them from taking out a loan against their own money, which is what they must do to get an ‘instant refund’ through a commercial preparer.
Journey to Economic Mobility (JEM) Program
This innovative program provides workforce development, financial literacy, and life skills training. We work to build people’s capacity to thrive in the face of adversity and adapt to challenges. Through digitally delivered curriculum and content, in close collaboration with community partners, we upskill and re-employ people to become economically empowered and support their families while bettering themselves. We produce a unique set of content for clients within this program and refer them to other Collaborative programs for collective impact and success. We also offer case management and wrap-around services through this program for direct participants, which serves to remove barriers to client success. For the thousands of people that the Collaborative serves on an annual basis, including 3,092 in 2020, we create workforce development content that imparts valuable professional skills.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of multi-year contracts received
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of families maintaining compliance with housing choice voucher requirements
This metric is no longer tracked.Totals By Year
Related Program
Atlanta Housing (AH) Good Neighbor Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
By maintaining compliance with housing choice voucher requirements, families are able to retain stable housing. This allows them to begin their journey to economic mobility.
Free taxes prepared through the VITA program
This metric is no longer tracked.Totals By Year
Related Program
United Way Volunteer Income Tax Assistance (VITA) Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
By preparing taxes for free for low-income individuals, we enable them to keep 100% of their tax returns. We also connect them with financial education tools and resources.
Number of vaccines administered
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We provided vaccines, free-of-charge, to the community as well as educational resources to break down barriers related to vaccine hesitancy in lower-income communities of color.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The Martin Luther King Sr. Community Resources Collaborative aims to help families build better lives by providing comprehensive and integrated social support resources at a single location, with the goal of guiding families to self-sufficiency.
The Collaborative was born out of a realization that our clients’ obstacles were particularly intractable because the programs they needed were siloed and the social service landscape— with over 42,000 non-profit organizations and countless state agencies serving overlapping functions in Georgia— was all too frequently impossible to navigate.
We address poverty by addressing root causes. Our clients have exceptional obstacles in their paths and our extensive network, which includes government, faith organizations, the private sector, and other non-profits, allows us to nimbly navigate the siloed social services landscape by providing the direct assistance that our clients need, connecting them to resources they might otherwise never discover on their own, and developing personalized goals to achieve long-term economic mobility.
What are the organization's key strategies for making this happen?
We use several strategies that dovetail to deliver maximum impact for our community.
First, our programs are designed to work cohesively to promote economic mobility for those that we serve. Whether enrolled in our housing, employment, or mentoring programs, clients are connected to resources tailored to their specific financial and personal situation. Clients often benefit from enrolling in multiple programs within our organization.
Second, interagency collaboration is another strategy that we employ across all programming, out of a recognition that poverty alleviation efforts require whole-of-society efforts. We continually seek out new partnerships to deliver efficiencies in administration and to develop connections that will deliver greater collective impacts.
Third, we are continually seeking to improve our technical capabilities to improve case management tracking and service delivery. Especially in such uncertain times, it is important to be able to reach all clients remotely. That is why we are in the process of developing software and smart phone 'apps' that will enhance our service provision.
Fourth, all programs and services are co-designed with client input. This enables those we serve to have ownership in their personalized journey to economic mobility, which we have found to increase programmatic success rates and sustainable outcomes.
What are the organization's capabilities for doing this?
Our innovative model thrives on partnerships and our success depends on community support. The Collaborative works with numerous local and nationally based organizations to deliver reliable, sustainable, and effective wraparound services. Our on-site partners include Casey Family Programs, Operation HOPE, the Division of Family and Children Services (DCFS), and WorkSource Atlanta; these critical partnerships enable us to deliver on the underlying promise to our clients: together, we can achieve economic mobility and create a better future. These partners enable us to offer healthcare, employment, and career-related services to our clients.
We continue to launch new services to meet the evolving needs of the community. Working with corporate and non-profit partners, we are launching a new workforce development initiative this year that will upskill and retrain those experiencing generational poverty and those who have lost employment due to COVID-19. This initiative will have an emphasis on IT and technical skills that are in high demand throughout the metro-Atlanta area.
Our board, executive, and programmatic leadership bring substantial management and non-profit experience to bear on our anti-poverty efforts. Their experience leads us to propose innovation solutions to pressing challenges in the community.
What have they accomplished so far and what's next?
Collectively, our data tracking tools and processes show that we are having an out-sized impact on our community. In 2021, we served 5,509 individuals. We provided 1,328 COVID-19 vaccines, prevented 540 evictions through our Emergency Rental Assistance programming, assisted 1,374 people in receiving legally entitled tax rebates through our VITA program, enrolled 1,016 people in our Atlanta Housing Good Neighbor Program, and provided direct workforce development services to 55 individuals, culminating in a 65% average increase in wages and incaculable gains to family stability. This represents an increase of 60% of people served from our total served in 2020, as we ramped up services to meet the needs of the community during the height of the COVID-19 crisis.
In addition, we regularly review our programs to ensure that we are delivering optimum results. As a result of this diligence, we continue to be re-awarded grants year after year; we have been re-awarded our grant for the Atlanta Housing program twice, our United Way VITA grant seven years in a row, and have also been awarded our Fulton County Community Service grant three times.
Going forward, we are striving to increase our involvement in workforce development and emergency housing response in the metro-Atlanta area. We believe that lasting, sustainable anti-poverty work needs to address professional development and skills-based learning as well as provide direct assistance. We are currently developing partnerships with IT and technology firms in the metro-Atlanta area to create a new workforce development program in which we will certify low-income and unemployed individuals with in-demand skills that will place them in high-paying careers. Relatedly, we seek to expand our curriculum of courses that can be offered to clients and to deliver these courses digitally, so that they can reach everyone in the community who could benefit.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Martin Luther King Sr Community Resources Collaborative
Board of directorsas of 02/22/2022
Kenneth Palmer
Kenneth Palmer
Director of Accounting at AT&T, Retired
Burnette Cockfield
IBM, Retired
Dan Russell
Emory University School of Medicine, Retired
Melissa Maheux
Key Accounts Director at Google Cloud Platform
Brenda Cibulas
Director of Behavioral Health and Social Services at Mercy Care
Amber Murray
Director and the Deputy General Counsel at Jamestown
W. Forrest Coley, Jr.
Sodexo, Retired
Dina Vann
Daniel Realty Services, Property Manager
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
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