PLATINUM2024

Opportunity Center Incorporated

A Leading Community Resource

aka ServiceSource Delaware   |   New Castle, DE   |  https://www.servicesource.org/delaware/

Mission

Opportunity Center Incorporated dba ServiceSource Delaware is a 501(c)(3) not-for-profit organization operating as the Delaware Regional Office. The mission of the organization is to facilitate services, resources and partnerships to support people with disabilities and others we serve, along with their families, their caregivers and community members, in order to build more inclusive communities.

Ruling year info

1959

President and CEO

Mr. Bruce Patterson

Main address

13 Reads Way, Suite 101

New Castle, DE 19720 USA

Show more contact info

EIN

51-0079778

NTEE code info

Employment Procurement Assistance and Job Training (J20)

Vocational Counseling / Guidance / Testing (J21)

Vocational Rehabilitation (includes Job Training and Employment for Disabled and Elderly) (J30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

People with disabilities are often excluded from their communities, making it harder to secure employment, access adequate health care and housing, and obtain meaningful relationships. Our goal is to empower people with disabilities by removing the barriers to community integration that prevent them from accessing the resources needed to live a fulfilled and meaningful life.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Rehabilitation and Employment Supports

A full range of Rehabilitation and Employment Supports including vocational evaluation, work adjustment training, job coaching, supported employment, and specialized programs.

Population(s) Served
People with disabilities

Affirmative Employment Programs providing community integrated careers for people with disabilities. Lines of business include food service operations, janitorial support, and contract management support services for both government and commercial customers.

Population(s) Served
People with disabilities

Riverfront Community Program is designed with a primary focus on community inclusion and the provision of daily activities that stimulate, challenge, and enable individuals to participate in and contribute to the community.

Population(s) Served
People with disabilities

FrameWORK for Success school to careers program provides students with community-based work experiences at local business sites as well as placement services.

Population(s) Served
Adolescents

Pre-Employment Transition Services, to prepare students with disabilities to transition into the workforce or continuing education after graduation. Services include situational assessments and career exploration.

Population(s) Served
Adolescents

Autism Spectrum Services assisting individuals with autism in obtaining employment and increasing their self-sufficiency.

Population(s) Served
People with disabilities

Senior Services providing support services for individuals with disabilities whose support needs increase as they age.

Population(s) Served
People with disabilities

FinanceABILITY provides financial education and Social Security benefits counseling services to people with disabilities.

Population(s) Served
People with disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission of ServiceSource is to facilitate services, resources and partnerships to support people with disabilities and others we serve, along with their families, their caregivers and community members, in order to build more inclusive communities. We envision communities that are inclusive and welcoming of the full diversity of their members of all abilities, in all aspects of community participation.

Financials

Opportunity Center Incorporated
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Opportunity Center Incorporated

Board of directors
as of 03/11/2024
SOURCE: Self-reported by organization
Board chair

General Michael Walsh

The M-Walsh Group, LLC

Joseph J Sorota

Joseph J. Sorota Jr. P.A.

Frank Burke

Flagship Community Bank

Brandt Wood

Valley Physical Medicine

General Michael Walsh

The M-Walsh Group, LLC

Joanne C. Finnigan

Government Affairs Consultant, Self-Employed

Joseph M. Ashley

Ashley Consulting, LLC

Gary Petersen

Adams & Petersen Associates, CPAs LLC

Juliet Hatchett

Innocence Project at University of Virginia School of Law

Weyher Dawson

Streetlevel Media

Mark Diorio

Self-Employed

Patricia Harrison

George Mason University

Hector Velez

Vector Talent Resources

Kristen Chou

Ning Solutions, Inc.

William Warnecki

SERVPRO

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/11/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 11/22/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.