PLATINUM2023

Child Inc

Wilmington, DE   |  www.childinc.com

Mission

To be the leading advocate for Delaware’s children. We provide creative prevention and treatment programs that meet the changing needs of families. We serve dependent, neglected and abused children and their parents. We provide programs for those involved in domestic violence situations, especially children. By protecting the victims and treating those responsible for acts of domestic violence we help children heal.

Ruling year info

1964

Executive Director

Lori Sitler

Main address

507 Philadelphia Pike

Wilmington, DE 19809 USA

Show more contact info

EIN

51-0101188

NTEE code info

Family Services (P40)

Mental Health Treatment (F30)

Other Housing, Shelter N.E.C. (L99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

CHILD, Inc. is committed to helping solve the problems associated with domestic violence and child maltreatment through its innovative prevention and intervention programs in the community, our safety planning, including assistance with protection from abuse petition filings, and shelter services for children and families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family Support and Parenting Education

Parenting Education Classes statewide in Delaware;
Parenting Support Groups;
Sparrow Run Resource Center;
Kids Place

Population(s) Served
Parents
Children and youth

Emergency shelter for children and youth between the ages of 9 and 17 who are in the custody/care of Delaware's child welfare system. The children have experienced the trauma of abuse or neglect by a caregiver or are considered dependent youth due to such issues as the death or incarceration of their caregiver.

Population(s) Served
Adolescents
Preteens
Ethnic and racial groups
At-risk youth
Victims of crime and abuse

Clinical treatment program for families affected by domestic violence. Psycho-educational group and individual treatment for offenders, support group and individual treatment for victims, and clinical counseling for children ages 4 to 18 living in households experiencing domestic violence.

Population(s) Served
Adults
Children and youth
Families
Ethnic and racial groups
Victims of crime and abuse

All non-clinical programming for domestic violence survivors is provided by our Domestic Violence Services. Services include two emergency shelters for victims of domestic violence and their children as well as a 24/7 domestic violence hotline. Rapid Rehousing services assist victims exiting the shelters with finding long-term, safe housing options. Family Visitation Centers provide supervised visits and exchanges for parents who cannot safely visit with their children due to past domestic violence or child abuse. Domestic Violence Court Advocacy program provides guidance and support for victims of domestic violence seeking a Protection from Abuse order from Family Court. Community Health Advocates guide individuals impacted by domestic violence through the medical, social, and community services systems to foster health and well-being.

Population(s) Served
Ethnic and racial groups
Adults
Families
Pregnant people
Victims and oppressed people

Provides foster family placement for youth, ages 8 to 18, who have experienced recent or past abuse and/or neglect at the hands of parents, guardians or caregivers.

Population(s) Served
Adolescents
Preteens
Ethnic and racial groups
LGBTQ people
At-risk youth

The Runaway and Homeless Youth (RHY) Program provides temporary shelter and preventative intervention to youth between the ages of 12-17 in Delaware. RHY hosts Delaware's 24/7 Runaway Hotline

Population(s) Served
Adolescents
Ethnic and racial groups
LGBTQ people
Out-of-home youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of youth and families for whom a cultural inventory (e.g., cultural/ethnic identity, language, values, spiritual life, family traditions, gender and sexual identity issues, other relevant preferences, etc.) is completed and used to develop the treatment and support plan

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Ethnic and racial groups, At-risk youth, Victims and oppressed people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of children in foster care who have stable placements

This metric is no longer tracked.
Totals By Year
Population(s) Served

Preteens, Adolescents, At-risk youth, Victims and oppressed people

Related Program

Foster Care

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of clients in residential care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth, Victims and oppressed people

Related Program

Governor Terry Children's Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of students receiving homework help

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Ethnic and racial groups, Economically disadvantaged people

Related Program

Family Support and Parenting Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

CHILD, Inc. is committed to providing safety and enhancing the well-being of families affected by domestic violence and child maltreatment. Through our prevention, intervention, and treatment programs, CHILD, Inc. strives to positively impact the children and families we serve to enable them to live fulfilling lives free from violence.

We provide 24/7/365 hotline services and emergency shelter to victims of domestic violence and their children at 2 shelter locations in New Castle County, Delaware. We also provide rapid rehousing services for families exiting our shelters to ensure they have safe, stable, and permanent housing.

Our youth emergency shelter, runaway hotline and emergency beds for runaway youth, and foster care program provide children and teens with safety, age-appropriate programming and case management in a home environment. We provide advocacy to ensure that youth receive services from state agencies, schools, and community organizations to meet their needs. Through our runaway prevention workshops and anger management for youth sessions, we provide children/youth with information/resources, strategies, and tools to keep them safe.

For over 25 years, we have operated a community-based family resource center and provided services for children/youth in a high needs community in New Castle County, Delaware.

Parenting education classes and workshops are offered statewide to parent/caregivers of children from birth through teenage years. We offer specialized parenting programs for families who are in recovery from substance use, and for parents who are divorcing/separating including those who have experienced intimate partner violence in their relationships. We also offer clinical services to parents who are separating to assist with their co-parenting skills.

CHILD, Inc. offers clinical treatment services to all members of families affected by domestic violence. We offer domestic violence offender intervention programming to those who perpetrate intimate partner violence, we offer treatment for victims of domestic violence, and specialized treatment for children who have been victims or witnesses to domestic violence in their homes.

Through our Family Visitation Center, Community Health Workers, and Domestic Violence Court Advocacy programs, CHILD, Inc. supports survivors of domestic violence in the community.

As active participants on dozens of task forces, committees and planning groups, CHILD, Inc. is viewed as an integral part of Delaware's social service community.

CHILD, Inc. has been serving the Delaware community since 1963. With 55 full-time employees and 60 part-time employees, the agency has staffing capabilities to meet the needs of our programs. Agency and program leadership are seasoned professionals with decades of experience in non-profit management. The agency has diversified funding sources from federal/state/municipal contracts, grants, contributions from corporate and community supporters, and a Board directed operating reserve account. CHILD, Inc. is actively engaged in the Delaware community on committees, task forces, and planning groups to ensure that our services are known and accessible to social service providers and clients.

2022 Progress:
Domestic Violence Services:
• Domestic violence hotline helped 1,786 English speaking callers and 42 Spanish speaking callers.
• Two domestic violence shelters sheltered 145 women and 126 children. Eleven female victims and their 11 children as well as 6 men were sheltered in local motels. Motel sheltered clients received similar interventions and case management by staff as sheltered clients.
• The HUD Rapid Rehousing program assisted 34 adult heads of household and their 54 children find permanent housing.
• Two Family Visitation Centers at the Hudson State Service Center and Philadelphia Pike locations provided exchanges and supervised visits to 265 adult caregivers and their 189 children.
• The domestic violence liaisons served 45 clients who were referred for services by the Division of Family Services, the State’s child welfare agency.
• The domestic violence advocacy program assisted 1,070 victims seeking Protection from Abuse orders from the Court. Staff and volunteers provide services at the Courthouses in Wilmington, Dover, and Georgetown both in person and through virtual platforms.
• The Community Health Advocates served 253 victims in person and provided information and referral to another 243 individuals who did not meet program criteria.

Domestic Violence Treatment:
• Male offenders who participated in the batterer’s intervention program totaled 373. Female offenders served by the program totaled 60.
• Victim therapy services were provided to 98 adult clients.
• The Helping Children Heal program served 28 children and 25 parents/caregivers. In addition, 50 children and 45 parents/caregivers, who were residents at the domestic violence shelters, received these counseling services.

Family Support and Parent Education:
• In 2022, 352 caregivers attended parenting programs. Classes and workshops were offered in- person and via Zoom and were available in English and Spanish.
• For families experiencing divorce/separation, 222 parents attended the specialized parenting seminars either in-person or via Zoom.
• The Sparrow Run Family Resource Center recorded 3,395 visits to the center or at center events.
• At Kids Place, 120 children regularly participated in programming with a total of 4,282 visits to the center. Children also participated in Summer of Service activities for a second year.

Emergency Shelter and Services for Youth:
• The Governor Terry Children’s Center (GTCC) served 73 abused, neglected, and dependent children in the custody of the Division of Family Services who needed short-term shelter and support services including critical counseling services.
• The runaway hotline fielded 54 calls and the program sheltered 8 youth who were runaways from around the State and the country. Outreach presentations at schools and community centers reached over 8,300 youth.

Specialized Foster Care (SFC) for Youth:
• Foster families provided 2,168 days of care for 21 teenagers.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection

Financials

Child Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Child Inc

Board of directors
as of 08/15/2023
SOURCE: Self-reported by organization
Board chair

Ericka Hynansky

Michael French

Lisa Lewis

Joseph M. Dell'Olio

Phyllis Ventresca

Clifton Hayes

Vivian Outland Scott

LeAnn Myers

Henri duPont

Jennifer Iqbal

Scott Farnan

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/15/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/28/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.