THE NATIONAL ASSOCIATION FOR REGULATORY ADMINISTRATION
Consumer Protection Through Prevention
Programs and results
What we aim to solve
NARA continues to diversify funding streams in support of regulators and licensing professionals, while increasing the quality and quantity of services, supports and professional development opportunities. IN 2024 and 2025 we will be dramatically increasing the scope and accessibility of professional development opportunities, including credential certifications. We are also standardizing our training protocol for our independent consultants.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Training & Consulting Services
NARA contracts with states, Canadian provinces and countries to produce on-site training that focuses on the Licensing Curriculum leading to the NARA Level 1 Credential for regulators as well as specialized and in-depth training related to investigation and regulatory topics. The training provides new and advanced regulators with a thorough background of what it means to be a regulator, how one regulates to ensure the providers protect the health, safety and welfare of children and vulnerable adults in care, and further provides a blueprint to the collection of evidence and preparation for success in administrative hearings or reaching settlement agreements that lead to compliance. These services enhance and refine the delivery by states, provinces and countries of licensing services by regulators to providers. NARA offers agencies in-depth consulting services tailored to specific needs such as:
Training that focuses on the Licensing Curriculum leading to the NARA Level 1 Credential for regulators as well as specialized and in-depth training related to investigation and regulatory topics.
Development of interpretive guidelines for licensing rules
Manual development or revision (e.g. for policies, procedures and rules)
Best practices training
Facilitation
Needs assessment
Workload assessments
Review of administrative policies and procedures and licensing enforcement systems
Design and implementation of efficient licensing measurement systems and automation systems, such as key indicator systems
Operational analyses of the licensing program
Review and revision assistance with licensing rules
Research; and assistance with strengthening licensing within quality rating systems
Inter-rater/inspector reliability training
Membership support and services
NARA provides basic membership services and support, as well as discounted educational and professional development opportunities. This includes the only specifically designed Professional credential program for Regulators and Licensing Professionals.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of coalition members
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Related Program
Membership support and services
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Member Prospects
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Membership support and services
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Credentialed Professionals
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Training & Consulting Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
NARA aims to continue expansion of the Regulatory Professional Credential, the Key Indicators System (KIS) project to increase quality and consistency in the licensing field, creation of a Leadership Credential and releasing additional courses both in-person and online from our Licensing Curriculum.
NARA Goal Statement 1: Be recognized as the voice of the human care regulatory field.
NARA Goal Statement 2: Be the leading professional development association for individuals involved in human care regulation.
NARA Goal Statement 3: Be a fiscally sound, sustainable professional association.
What are the organization's key strategies for making this happen?
NARA continues to build and develop partnerships at the state/provincial and national levels to increase participation in these programs. NARA contracts with state, federal, provincial and tribal agencies to provide professional development and consultative services to support the adult care, child care and child welfare regulatory industries.
What are the organization's capabilities for doing this?
NARA is an organization that was founded by regulators, for licensing professionals. Many of whom are still involved in our committees and have maintained their memberships with the association. NARA members represent the field at all levels and serve tirelessly on special and ongoing committees to support our work in pursuing and attaining these goals. In addition, NARA transitioned to in-house staff versus the use of an external Association Management Company (AMC) in 2022 to staff the association and provide dedicated focus on NARA's unique needs in order to increase and sustain success.
What have they accomplished so far and what's next?
So far NARA has continued to increase participation, with updated resources on the website and restructured web pages that are more user friendly. The renewal process for the National Regulatory Professional Credential (NRPC) is in the final stages of development. This includes the creation of four (4) additional courses from our Licensing Curriculum.
Expansion of the Key Indicators project is ongoing. NARA is seeking partnerships with foundations to support this work and implementation in additional states and provinces. NARA has been expanding Key Indicators into Child Welfare and Adult Care services.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, It is difficult to get honest feedback from the people we serve
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
THE NATIONAL ASSOCIATION FOR REGULATORY ADMINISTRATION
Board of directorsas of 02/07/2024
Alfred Johnson
Jim Murphy
NARA
Lauren Wofford
Alfred C Johnson
Jeremy Lewis
Donna Sabo
Michelle Thomas
Alyssa Dotson
Nicole Schneider
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 01/27/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.