Programs and results
What we aim to solve
Our organizations programs directly combat the affordable housing crisis within the Charlotte region through our commitment to providing lower than market rate, affordable homeownership solutions for families earning 80% or less of Area Median Income. The Charlotte region continues to face an affordable housing crisis, with over 75% of households unable to afford the median-priced home of $415,000 as of September 2023 (UNCC 2023 State of Housing Report). At the same time, 48% of Mecklenburg County renter households were housing cost-burdened in 2022, spending more than 30% of monthly income on housing expenses (Mecklenburg County 2023 State of Housing Instability & Homelessness Report). Habitat Charlotte Region remains our community's premier affordable homeownership, home preservation and financial education provider and the only area organization partnering with income-qualified families to build and sell homes under $300,000.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
New Homeownership
Our New Homeownership program is steeped in the tradition of building new homes or renovating existing homes in partnership with hardworking area families seeking affordable homeownership solutions. We empower those earning a minimum of $40,000 annual gross income and up to 80% of the HUD Area Median Income across our service area to purchase a home with an affordable mortgage and experience the life-altering economic mobility homeownership brings. While their home is under construction, families complete homeowner-in-process hours and take homeownership classes to prepare them for owning and maintaining a home. Classes provide education on transitioning from renting to owning. This education is key to our homeowners success in establishing foundational relationships with neighbors and good maintenance habitats. Once complete, the family purchases the home with an affordable mortgage right sized through subsidies.
Critical Home Repair
Through Critical Home Repair (CHR), we partner with families earning 60% or less of the HUD Area Median Income across our service area to provide significant repairs, improving substandard housing conditions for those with limited financial resources. Our team focuses on four essential health and safety issues: unsafe roofs or floors, lacking heat, electrical system hazards, and plumbing hazards while also addressing accessibility issues in and around the home. Many of our partner families have lived in their homes for generations, often serving as a community stabilizing patriarch/matriarch. Our CHR program is designed to directly combat the loss of affordable homes; our communities retain another affordable house, and a family can continue to live safely in their home and neighborhood they love.
Financial Literacy
Our financial literacy program seeks to make quality financial education available to whomever seeks it. Program graduates are equipped with tools to achieve financial stability and homeownership such as budgeting, investing and savings planning. Our financial literacy program integrates with our New Homebuyer program to increase the probability of approval. Instead of submitting a mortgage application, the participan will first complete one of three pathways, where program eligibility can be assessed, and referrals for employment, housing stability, and/or credit are provided prior to home ownership referral. These three pathways are (1) Financial Coaching where the participant is able to apply within 3 to 6 months, (2) Financial Wellness where the participant first completes traditional financial literacy programming and financial counseling and (3) Financial Empowerment where the participant completes financial literary training and is referred to additional service providers.
Where we work
Affiliations & memberships
Habitat for Humanity International 1983
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Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of new donors
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of people no longer living in unaffordable, overcrowded housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of houses built
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
New Homeownership
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our programs center on partnering with income-qualified families to purchase a new home with an affordable mortgage, preserve their existing home through completing critically needed repairs, or connect on financial literacy training. We believe no one should have to spend more than 30% of their income on homeownership. We deeply understand the wealth-building benefits of homeownership, with homeowners having roughly 40 times the net worth of a comparable renter (2022 Survey of Consumer Finances). New homeowners will no longer be cost-burdened by spending more than 30% of income on housing, leaving more for childcare, healthcare, education or savings, as well as giving back to our local economy. Completing critical repairs allows homeowners who have often invested a lifetime of work into homeownership to continue living independently and also often age in place, avoiding the potential for costly repairs and unsafe living conditions to result in displacement. Through Financial Literacy training, participants are successfully equipped with tools to achieve financial stability such as budgeting, credit building, investing and savings planning.
What are the organization's key strategies for making this happen?
Our Affordable Homeownership program remains our foundation, as we utilize the traditional Habitat model of building new homes or renovating existing homes in partnership with families and volunteers. This program empowers families earning 80% or less of the HUD Area Median Income (AMI) to build a new home from the ground up or renovate an existing home and then purchase the home with an affordable mortgage. Our Critical Home Repair program conducts extensive repairs on homes of primarily elderly residents, enabling them to age in their own home without health or safety concerns while also preserving affordable housing stock in our community. Our team focuses on four key areas: unsafe roofs or floors, lacking heat, electrical system hazards, and plumbing hazards while also addressing accessibility issues in and around the home. Specific program requirements, including homeowner-in-process hours and homeownership classes, prepare our partner families for homeownership and building generational wealth over the long-term.
What are the organization's capabilities for doing this?
Habitat Charlotte Region has been at the forefront of providing affordable housing solutions for nearly four decades, continuously recognized by Habitat for Humanity International as one of the top affiliates for our innovation in the affordable housing sector. Habitat Charlotte Region construction staff maintains their OSHA, LEED, BPI, Lead RRP, and Asbestos Awareness certifications. Directors of construction hold their General Contracting licensures and supervise staff, as well as AmeriCorps members, volunteers, and certified subcontractors.
We have a multi-year Resource Development Strategy to increase organizational contributions from $6.5M annually to $9.5M in four years. The main priorities are acquiring, growing and retaining a healthy mix of constituents to support our operating needs and growth goals. Private philanthropy plays a vital role in our organization, making up about one-third of the annual resources available for our programming. We partner closely with donors to understand their philanthropic goals and then demonstrate how their giving makes an impact. We are also fortunate to own and operate six ReStores, where we sell new and gently used furniture, appliances, home dcor, and building materials. As an important fundraising arm of Habitat Charlotte Region, proceeds from our ReStores support our operational expenses so that we can continue to deliver our programs across the region and sustain our organization.
What have they accomplished so far and what's next?
Habitat Charlotte Region celebrated its 40th anniversary in 2023 and we have served over 4,200 families since our inception in 1983. Most recently, our affiliate hosted the 2023 Jimmy and Rosalynn Carter Work Project during the first week of October 2023. Through this project, we accelerated the completion of 27 single-family homes at our Meadows at Plato Price and New Pineola neighborhoods. Over 2,000 unique volunteers contributed thousands of volunteer hours to our mission. We partnered with 49 participating sponsors who made generous investments into the project and our ongoing affordable homeownership, home preservation and financial literacy programs. In total, the project raised nearly $11 million, with approximately $7 million being invested directly into Habitat Charlotte Regions programs to ensure their future success and longevity
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Habitat for Humanity of the Charlotte Region
Board of directorsas of 10/21/2024
Jennifer Hall
KPMG, LLP
Term: 2024 - 2026
Jennifer Hall
KPMG, LLP
Ruth Cline
Community Volunteer
Tim Ryan
Wells Fargo
Peggy Connor
Community Volunteer; retired (Red Cross)
Adrian Boddie
Troutman Pepper
Cindy Reid
Irvin Law Group
Darryl White
Queens University
Diana McAfee
Fifth Third Bank
Eric Mauntel
Accenture
Jason Rutherford
Lowe's
Abdue Knox
Greater Bethel AME Church
JR Williams
Ally Financial Inc.
Marcus Rabun
Myers & Chapman, Inc
Tom Quirk
Parker Poe Adams & Bernstein, LLP
Ashley Cumberbatch
U.S. Bank
James McLelland
Veritas Prime
Sharon Sullivan
Renewal Carolinas
Spencer Disher
Johnson & Wales; Charlotte Angel Fund
Brooke Harper
Community Volunteer
Jay Tillman
4Points Wealth Management
Jeremiah Hunt
First Bank
Taryn Thompson
Bank of America
John Forgan
First Horizon Bank
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 10/21/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.