Caring Services, Inc.

aka Vet Safety Net   |   High Point, NC   |  www.caringservices.org

Mission

Caring Services Inc. offers a holistic continuum of care to individuals who are ready to make a commitment to their recovery from substance use disorders. The program provides the bridge between the devastation of addiction and successful return to family and society as a clean, sober, productive community member. Caring Services was founded in response to the vast number of people who discharged from treatment facilities with no resources or alternatives except to return to their old environments, beginning the cycle of addiction over and over. Our mission is to provide long-term transitional housing and substance use disorder services which will enable people in recovery to build a firm foundation to return to the community as productive, tax-paying, and recovering community members.

Ruling year info

1995

Executive Director

Ms Becky Yates

Director of Program Development

Teresa Hinkle

Main address

POBox6219 102 Chestnut Drive

High Point, NC 27262 USA

Show more contact info

EIN

58-2181296

NTEE code info

Group Home (Long Term (P73)

Alcohol, Drug Abuse (Treatment Only) (F22)

Addictive Disorders N.E.C. (F50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Opioid epidemic has put our agency under a tremendous strain due to increased demand for services. The agency has identified a site which will allow it to expand services and address the increased demand, however, such a project is costly. The agency needs greater and more diverse revenue streams in order to hire additional staff and secure a larger work site as the agency has completely maxed out existing facilities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Substance Abuse Intensive Outpatient Program

Holistic Treatment Aimed at Improving Quality of Life

The Substance Abuse Intensive Outpatient Program is a treatment service that consists of structured group sessions and individual sessions that are designed to teach participants early recovery and relapse prevention skills. Participants are required to attend to group no less than three days a week for three hours a day. Initially, we require participants in this program to attend group session daily for the first three weeks of SAIOP treatment. SAIOP services include but are not limited to:
Intensive Recovery Supports for Women with Substance Use Disorder
Individual Counseling
Group Counseling
Family Counseling, Education and Support
Drug Screening
Relapse Prevention Planning (to include community support systems)
Life Skills Education
Crisis Planning

SAIOP services are intended for those whose substance use disorder is hampering their ability to function professionally and in social roles but do not require a level of care as intense as partial hospitalization.

Population(s) Served
Adults
Family relationships

Building Stability through Treatment Community

Caring Services Inc. Transitional Housing Program serves men and women who are 18 and older, experiencing homelessness, and enrolled in substance abuse treatment with the agency. Residential services are provided at 10 locations, all within a mile of the main treatment center. Transitional housing is provided alongside substance abuse treatment services, case management, individual counseling, and independent living skills education.

Participants are able to remain in transitional housing for up to 24 months while they build stability and prepare to transition into independent living. Our housing gives every participant the opportunity to learn to live in a family setting with responsibilities, governance, and structure. This allows individuals to begin learning the dynamics of living in a family environment and taking individual responsibility for choices to prepare them for re-entry into a self-sufficient life in the community without the use of mood-altering substances.

All participants in transitional housing also have access to a food pantry and clothing closet that are located on site.

Population(s) Served
Men and boys
Women and girls
Veterans

Support Oriented Treatment Services

Outpatient treatment is designed for those who do not require, or who have completed, higher levels of care such as detoxification, inpatient treatment, and/or intensive outpatient treatment. At Caring Services Inc. we tailor a combination of group and individual sessions to meet the participants needs. This allows participants to engage in treatment and remain involved in their home and work life. The goals of our outpatient services are to assist participants in:

Maintaining sobriety
Understanding and accepting the diagnosis of a substance use disorder
Improving personal relationships
Developing a balanced lifestyle
Returning to society as a productive and contributing member

We address these issues through multi-dimensional approaches to rehabilitation that include but are not limited to:

Cognitive Behavioral Therapy
Motivational Interviewing
Solution Focused Therapy
Mindfulness
Coping Skills
Relapse Prevention

Population(s) Served
Adults
Substance abusers

Serving family members and loved ones of those in treatment for drug or alcohol addictions
Substance use and addiction does not only affect the person using drugs but their entire family and support network. It is not uncommon for relationships to become strained or damaged due to drug or alcohol use, and for loved ones to feel stress that can negatively affect their own well-being. At times, it can be difficult for family members to know how to react or what actions to take to help their loved one.

Our Family Education Program strives to educate the family members and loved ones about the addiction, treatment and recovery process. We want to help family members and loved ones understand how to best support the person seeking recovery and to provide some resources and strategies that will promote good communication and family healing.

All workshops are held on Saturday from 10am to 3pm. The workshops are free of charge and lunch will be provided.

Check our website at www.caringservices.org for dates.

Population(s) Served
Adults
Substance abusers

Serving those who have served for us
The Veteran's Safety Net (VSN) program is a veteran specific transitional housing program. The VSN provides a structured, therapeutic living environment for male veteran's who are experiencing homelessness and are diagnosed with a substance use disorder. To participate veteran's must meet the following criteria:
Qualify for enrollment in the Veterans' Administration's Health Care for Homeless Veteran's Program
Have completed 180 days of active duty service
Have received an honorable or general under honorable conditions discharge
A primary diagnosis of a substance use disorder
Are experiencing homelessness

If you are unsure that you meet these qualifications please contact Caring Services, Inc. for help with determination.

Population(s) Served
Veterans
Men and boys

Where we work

Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation 2015

Awards

Field Placement Agency of the Year 2018

UNC School of Social Work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of students receiving information on tobacco use and addiction

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Outpatient Treatment

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric measures the number of individuals who present at the agency for any reason during the FY, including attendance at Morning Motivation Group, pantry, etc.

Number of community-based organizations providing primary prevention services in substance abuse

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Family Education Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of treatment and support plans that specify how individual and family strengths will be used and developed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Substance Abuse Intensive Outpatient Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients who report adequate participation in their own treatment

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Long-Term Transitional Housing

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This information is captured via Client Satisfaction Surveys which are conducted quarterly.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of Caring Services, Inc. is to provide the best possible opportunity for each individual to achieve sustained remission from substance use disorders and to assist individuals in rebuilding their lives. This is accomplished through multi-dimensional approaches to rehabilitation which include transitional housing, supportive living, outpatient treatment, relapse prevention skill building sessions, education, employment assistance, health and leisure development, intensive outpatient services, and improved focus on family and interpersonal relationships. The agency needs to remain compliant with all state and local regulations, increase capacity to serve and continue to offer an array of therapies which address the complex needs of persons in early recovery.

First and foremost, we have removed barriers from accessing at least one clinical treatment group per day. Our Morning Motivation group (9AM-10:30AM) is open to the public and is led by a Certified Substance Abuse Clinician and despite our having a waiting list for official entry into our program, those dealing with substance use disorders have access to a clinical treatment group to begin to initiate recovery. The beauty of this group is that there are participants from each stage of the Stages of Change that demonstrates that long-term recovery from alcohol and other drugs is attainable, but also shows those in sustained recovery that drugs and alcohol are still prevalent, and still causing havoc in people's lives.

Our long-term transitional housing allows us to continue the safe and supportive environment outside of the office setting. While treatment is an important element in our clients' recovery journey, there are still many more external factors that the recovering individual must face. These homes foster relationships with other recovering individuals, so that no matter the time of day, they have someone available to them at arm's length. While professional counseling staff is needed for our clients, we are acutely aware of the great benefit from having peers available to assist clients who may be having a rough day, or be battling a particularly rough craving experience. Our 108 beds spread across 11 locations allow these bonds to flourish, and the long-term aspect of our transitional housing allows those relationships to bloom into lifelong friendships to continue to help strengthen their sustain recovery goals.

We offer a great number of services to clients to help assist as many of their goals in-house. We operate a complete food pantry and clothing closet to help with some of the extensive basic needs of our clients. Clients receive a thorough screening, clinical assessment and orientation upon entry to the program, so we can assure we are providing person centered care for each client. After assessing our client's treatment needs, a combination of individual and group therapy sessions are establish, as well as psychosocial education groups that focus on relapse prevention skill building, which builds a firm foundation in early recovery. Assistance is provided to acquire food and nutrition benefits (SNAP benefits) as well as re-acquire a photo ID with their new address so they may seek additional resources in the community. The photo ID is sometimes the first time they've had photo identification in several years, perhaps even decades, which begins to plant the seeds of being a member of society and the community. We attempt to work with clients to develop employment opportunities with clients to return to the workforce, whether through Vocational Rehabilitation, a return to school to acquire a GED or higher education, or other opportunities. When clients are both themselves ready and it's determined to be in the best interest of the client clinically, transition planning begins to help find them secure and permanent housing. We're always assessing capacity at Caring Services to determine what needs exist in the community, based on client response, to ensure we're doing all we can to best serve our population.

Each additional service provided to our clients is an accomplishment of the agency because we've been responsive to the needs of those we serve. Whether being recognized on the local or state level for exceptional programming, praise for our hybrid model of treatment and recovery, or recognition for our incredibly talented staff members, we are striving towards excellence each and every day. The agency has most recently identified the opioid crisis in the community and has responded by developing a Naloxone distribution program which began as grass roots and has spun off to become an independent program run by a much larger organization in the community; the agency continues to be a distribution site for Naloxone in the community. The agency continues to be in compliance with Veterans Administration, CARF, Sandhills Center regulations and continues to add alternative therapies. In addition to 12 step yoga, the agency recently began to offer on-site acupuncture and Refuge Recovery meetings. The agency works with 12 step fellowships throughout the area and permits 12 step meetings on-site almost daily. The agency is currently the Clinical Treatment Program for VISN 6 of the Veterans Administration. We partner with agencies to provide wheels for work, HIV/AIDS education and testing, and our program participants volunteer with Special Olympics, City of High Point Parks and Recreation special events, and Operation In As Much.

The agency has outgrown its operations headquarters and has identified a need for expansion of staff, programs, and space. The agency is working to identify foundations, individuals, and groups who are willing to make an investment in the agency and those we serve. Investments in our agency result in lower crime rates, health care costs savings, fewer incarcerations which results in lower costs in the criminal justice system, the creation of long term tax payers increasing the tax base, less time lost by employers, fewer children remaining in the custody of DHHS, more family reunification, and men and women who learn to love and respect themselves, often for the first time ever.

Financials

Caring Services, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Caring Services, Inc.

Board of directors
as of 09/20/2022
SOURCE: Self-reported by organization
Board chair

Ms Sallie Kelton

Caring Services, Inc.

Sallie Kelton

Bob Oftring

Kevin Smith

Chris Ilderton

John McComb

Steve Mitchell

Glenda Davis

Tonia Cutchin

Robin Kline

Arnie Thompson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/29/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

We do not display disability information for organizations with fewer than 15 staff.