Programs and results
What we aim to solve
Hospice is for everyone, regardless of regardless of age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, or sexual orientation. Although hospice care has been around since 1970, misunderstandings and myths still breed fear in so many. We strive to educate and bring community awareness to everyone so no one ever misses out on receiving quality hospice care and grief support services. When patients opt for hospice care early they receive the highest benefit including better pain and symptom control, access to medical supplies and equipment, more time enjoying life instead of doctor and hospital visits, support for family members and an overall improved quality of life. Studies have shown that hospice patients live longer than those with a similar diagnosis who do not receive hospice care and enjoy a greater quality of life.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Hospice Care
Treasure Coast Hospice is here to help . . .
Let us care for your loved one with the highest quality end-of-life care in our community. Patients receive care wherever they call home, including nursing homes or assisted living facilities. If a higher level of care is needed, we offer three Inpatient Units. Patients receiving the special care of hospice often feel better and live longer.
Inpatient Units
Hospice care is usually delivered at home, but when a loved one needs 24/7 acute pain and symptom management for brief periods of time, care can be provided in one of Treasure Coast Hospice’s three Inpatient Units. These beautiful units offer a home-like serene setting for patients and families.
~24/7 nursing care
~Daily physician visits
~Visits and support from our compassionate team of
social workers, counselors, chaplains and volunteers
~Medication management and monitoring by pharmacists and physician
Family and friends may visit anytime. Each private patient room is comfortably furnished with a sleeper sofa so loved ones may stay the night. Children and family pets are welcome.
Partners in Care: Together for Kids (PIC:TFK)
The PIC:TFK program offers specialized palliative care support from the Little Treasures care team for children and adolescents who are experiencing a life-limiting illness.
Eligibility for this benefit:
Enrolled in Children’s Medical Services Network (CMSN).
Diagnosis of potentially life limiting illness, birth to age 21.
Resides in the county that participates in the waiver.
Authorized for participation by a CMS primary care physician.
Little Treasures Program - Pediatric Palliative and Hospice Care
The Little Treasures care team is made up of a family physician, a pediatric nurse and social worker, a certified music therapist, chaplain and volunteers. Trained to work with pediatric patients, our specialized team helps families overcome the challenges of caring for a child with a serious illness. Helping families enjoy quality time together creates special moments and memories that bring comfort and healing.
Grief Support Services
Treasure Coast Hospice Grief Support counselors help adults, children and families in each of the communities we serve. Our counselors offer willing ears, an open heart and years of experience to help you find the tools you need to cope with grief and find hope and healing.
We offer group, individual and family counseling and support. Our Crisis Response Team provides care to schools, businesses and community organizations in the event of an unexpected loss, mass-casualty or natural disaster.
The wide-ranging grief support program at Treasure Coast Hospice encompasses individual counseling, youth counseling, group counseling, and family counseling. When tragedy strikes a school setting or workplace, our counselors are there, offering direction, guidance and support to create a place of calm amidst the turmoil.
Grief counseling is available to all who grieve in Martin, St. Lucie and Okeechobee counties, thanks to generous grants and community contributions. Donations are accepted, but no one is turned away from our places of hope and healing because of the inability to pay.
Honoring Our Veterans
Treasure Coast Hospice is proud to be a certified Level Five We Honor Veterans Partner with Veterans Affairs and other veterans organizations. This partnership demonstrates our commitment to providing quality care and services to veterans and their families in our communities.
We are honored to care for veterans with advanced illness, wherever they live – in their family homes, assisted living residences, skilled nursing facilities or hospitals.
Our Veteran Volunteer Program pairs recruited Veteran Volunteers with hospice patients who have been identified as veterans. Once paired with hospice patients who also have military experience, Veteran Volunteers have the unique ability to relate and connect with each patient, thereby creating an environment where life reflection and healing may occur.
Treasured Pets
Treasured Pets is a service offered by Treasure Coast Hospice to assist hospice patients with the care of their beloved pets. We understand a pet’s contribution to the emotional and spiritual well-being of a patient and his or her family.
Our goal is to help maintain the general health and a balanced lifestyle for the pet at a time when it may be difficult for the family to do so alone. We help to relieve the strain on the patient or family regarding their pet presently, as well as concern for its future.
The success of this program depends upon a dedicated group of compassionate volunteers who assist in the care of our patients’ pets. Volunteer responsibilities vary by situation but will typically include:
Pet food delivery
Active play and dog walking
Transporting pets to groomers & vets
Complementary Therapies
Treasure Coast Hospice continually strives to go above and beyond its mission by offering therapies and
services proven to bring comfort and added quality of life to patients and families regardless of whether
Medicare or private insurance offer coverage or the individual’s ability to pay. Music Therapy, Massage
Therapy and Aromatherapy are offered to pair with our traditional hospice care and have all been proven
to reduce pain, anxiety, lower blood pressure and heart rate, and improve cognitive response and
interpersonal bonding. All services are performed by a licensed therapist.
We are now offering virtual reality experiences to our patients and their loved ones. Virtual reality has show to help relieve pain, anxiety, depression and feelings of isolation for the hospice patient. Moreover, being able to enjoy a trip to Italy, swim with dolphins or enjoy a hot air balloon ride with your family is just plain fun! We love to bring exciting and innovative services to our patients!
Community Education
We focus on having an open conversation with the community about hospice care and the services Treasure Coast Hospice provides. We work closely with individuals, families and the community to give them the information they need to access our services sooner, provide them with resources while they or a loved one is under our care and spread the message that we are here to provide support after a loss.Treasure Coast Hospice offers community presentations on various topics including how to have the "difficult" conversation, stress management, grief and loss, advance care planning and much more. We also attend community health fairs and events to help keep the conversation open by discussing our place in the healthcare continuum.
Charity Care Program
Treasure Coast Hospice provides close to $1M in quality medical care, comfort and extra services for hospice patients without Medicare, Medicaid or other insurance. In addition, the Harper Care Fund provides extra care for our patients and families, including $3,000 to deliver 500+ meals, $8,000+ in mortgage, rent and utility assistance and $5,000+ in special requests, equipment and wish fulfillment.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of chronically ill patients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups, Terminally ill people
Related Program
Hospice Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric reflects the number of unique patients, per year, across hospice and palliative care.
Total number of counseling sessions performed
This metric is no longer tracked.Totals By Year
Related Program
Grief Support Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total financial assistance provided to individuals who could not afford hospice care.
This metric is no longer tracked.Totals By Year
Related Program
Charity Care Program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
We provide hospice care to anyone regardless of their ability to pay. Additional funding is also available to assist with daily living and last wish fulfilment. We strive to bring comfort.
Total number of pediatric hospice and palliative care patients cared for.
This metric is no longer tracked.Totals By Year
Related Program
Little Treasures Program - Pediatric Palliative and Hospice Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total number of pediatric patients cared for in hospice and palliative programs.
Average Daily Patient Census
This metric is no longer tracked.Totals By Year
Related Program
Hospice Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Average daily number of patients being cared for each day.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Treasure Coast Hospice cares for well over 8,000 adults and children each year through Hospice Care and the Grief Support Services programs for adults, children, healthcare organizations, schools and businesses in our service area, regardless of their ability to pay. Our clinical teams work to provide quality hospice services that bring comfort and improve quality of life for over 500+ patients daily wherever they call home. It is crucial that we are able to communicate effectively and respectfully to all, regardless of age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, or sexual orientation.
Our organization is striving to educate every healthcare professional, patient and residents in the communities we serve so no one misses out on the quality services Treasure Coast Hospice provides. Our staff is working to translate key collateral and documents into multiple languages, identify bilingual staff to increase communication with the community at large and step up our diversity and inclusion training organization wide. Treasure Coast Hospice trains staff annually however, we felt that more was needed.
The Treasure Coast Hospice Foundation provides further assistance to patients and caregivers that need financial help with utility bills, mortgage payments, traveling expenses so families can be together and so much more. The funding we received from the community helps us to provide programs like Charity Care, Veteran Care Fund, Grief Support, Little Treasures Pediatric Hospice and Palliative Care, three Inpatient Units (IPUs), Treasured Pets, Music Therapy, Massage Therapy, Aromatherapy and Virtual Reality. We are serious about improving the comfort and quality of life for patients, clients and those that love them.
We work to bring awareness and education to our community through newsletters, social media, community events, speaker's bureau and various other platforms so individuals will know what services are available to them. Our Marketing Department is working to translate our various collateral to several languages so everyone is educated about our services.
The Foundation works to raise the annual need for these programs through individual donations and grants and to provide sustainable income in the way of endowments so no one ever has to go without quality hospice care or the resources to heal from grief.
What are the organization's key strategies for making this happen?
Development of new therapies and services for patients that help alleviate negative symptoms like pain, depression and feelings of isolation. Examples of recent initiatives include: music therapy, massage therapy, aromatherapy and virtual realty.
Improvements and renovations to inpatient units to provide the best possible care for patients and their families at the end of life.
Continually developing programs like Hospet, that provides patients with animal companionship and visits. Provide special services like the Treasured Pets Program, providing veterinary and grooming visits, dog walking, animal care and supplies so hospice patients are able to stay with their pets as long as possible.
Education and development for clinical and administrative staff.
~Annual education and development for clinical teams.
~Acquire special certifications and accreditations like Level 5 We Honor Veterans and the Nation Jewish Hospice
Accreditation.
~Translation of key collateral and documentation for non-English speaking communities. Identifying staff who
have bilingual skills. Educating our staff on the needs and beliefs of various cultures, religions and beliefs so our
patients receive appropriate and quality care.
Community Outreach and Education
~Quarterly educational newsletters mailed to over 40K-50K local residents
~Robust Marketing Department working to communicate through social media, print, email blasts and partner with other local community organizations.
~Professional Relations Team working with local healthcare agencies
~Community Relations Representative actively reaching out to local communities and businesses
~Email Blasts to increase community awareness and education about hospice and grief support
~Foundation - Foundation Fridays Social media to increase education and awareness and develop a culture of generosity
~Events throughout the year that engage the community
~Individual meetings and relationship building
~Speakers Bureau available to groups and communities
~Tree of Life Ceremonies open to everyone in Martin, St. Lucie and Okeechobee counties
~Partnering with other NPOs in our local community
~Health fairs
~Engaging in Community networking events
What are the organization's capabilities for doing this?
The Foundation works with the community year-round to raise $3M-$4M to support the extra services provided by the Treasure Coast Hospice staff like Charity Care, Grief Support Services, Crisis Response Teams for schools and community organizations and so much more.
Because of the generosity of our community our teams are able to provide innovative care and services, giving our patients and their loved ones the best possible end-of-life experience.
Community Outreach and Education is crucial to raise the funds needed for patient care and grief support services and to ensure that the adults and children in our community are aware of what services are available to them. Earlier hospice admission allows both patient and family to receive the full benefit of hospice services. Additionally, when pain and other symptoms are effectively controlled, people not only feel better, they have the potential to live a better and more meaningful life.
The Foundation staff publishes a popular newsletter, The Impact, on a quarterly basis to 50K local residents, helping to educate our local community about available services and programs available for members of our community.
Our Community Relations team focuses on individuals, communities and businesses. And connects with several thousand individuals, businesses and community groups each year.
The Foundation also works closely with the Marketing Department to craft social media posts and email blasts that help engage and educate those living in Martin, St. Lucie and Okeechobee counties.
Our Speakers Bureau works with our Community Ambassadors and is comprised of staff, board members and volunteers that believe in our mission and care deeply about the community. We continue to provide training and work to find opportunities in the community to speak.
Our Grief Support team of licensed professionals are always working hard providing care for the community through individual and group counseling sessions, training for other agencies and crisis response to help others deal with unexpected loss.
Professional Relations staff works to build partnerships with the healthcare community.
Our executives are always willing to meet with other leaders in the community as well as individuals to share what our services provide and how early intervention is best for the patients and families alike.
What have they accomplished so far and what's next?
Our census has grown more than 9% over last year but we continue to keep families together despite COVID though care in our inpatient units and of course, serving our patients wherever they call home.
Virtual Realty is now being provided to our patients, helping to alleviate feelings of isolation, depression and pain.
Our music therapy program continues to grow, providing 45% more patients with visits in the last fiscal year.
Treasure Coast Hospice is proud to be a certified Level Five We Honor Veterans Partner with Veterans Affairs and other veterans organizations. This partnership demonstrates our commitment to providing quality care and services to veterans and their families in our communities.
Treasure Coast Hospice continues to be accredited by the Nation Jewish Hospice Association helping to educate our staff throughout the year about the best and most appropriate care to our Jewish community.
Marketing continues to translate educational materials to Creole and Spanish so all communities have a chance to understand and take advantage of our services.
The Foundation's Impact newsletter mails to 40K-50K households and businesses located in Martin, St. Lucie and Okeechobee counties filled with educational materials and news about what is happening at Treasure Coast Hospice.
The Foundation is also working to import additional religious organizations and other community groups to their database and is beginning to actively connect with various groups throughout the tri-county area to provide additional education.
Email blasts are being sent out regularly with updates about our services, resources available to those who need assistance and the impact of philanthropic giving.
Our Professional Relations team is out around town each day visiting local healthcare facilities to share what we do with professionals who care for individuals that would benefit from our services.
Treasure Coast Hospice opened its first official office in Okeechobee County.
We have joined with Avow, Haven, St. Francis Reflections Lifestage Care to form the Synthase Collaborative. The partnership will enable the mission-driven hospice and palliative care providers to enhance access to quality post-acute care and services throughout communities in Florida. It will also strengthen our position to negotiate with insurers as new value-based payment models emerge.
Treasure Coast Hospice also partners with many other charities like the Alzheimer's Association, Cleveland Clinic, Council on the Aging, Breast Cancer Awareness, Warriors for Multiple Sclerosis and so many more! We all support each others efforts and help to educate the community together.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
Who are the people you serve with your mission?
We serve adult and pediatric hospice patients. Our Grief Services Program serves adults and children.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Hospice Foundation of Martin and St. Lucie Inc.
Board of directorsas of 02/23/2023
John Doody
Marty Carmody
Jennifer Kypreos
Craig Dreyer
Eileen Emery
Jordan Fields
Dede Frank
Glenn Graves
Anne Graziano
Melinda Jacobs
Richard Lynch
Cheryl Mayes
Rich Mishock
Lisa O'Neill
Scott Hoffman
John Doody
Michael Lazarus
Stephen Ngo
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data