PLATINUM2023

Fair Housing Advocates of Northern California

aka Fair Housing of Marin   |   San Rafael, CA   |  www.fairhousingnorcal.org

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Mission

Our mission is to ensure equal housing opportunity and to educate the community on the value of diversity in our neighborhoods.

Ruling year info

1986

Executive Director

Caroline Peattie

Main address

1314 Lincoln Ave., Suite A Suite A

San Rafael, CA 94901 USA

Show more contact info

Formerly known as

Fair Housing of Marin

EIN

68-0087976

NTEE code info

Civil Rights, Social Action, and Advocacy N.E.C. (R99)

Civil Rights, Advocacy for Specific Groups (R20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Housing discrimination is pervasive throughout our communities; sometimes it is intentional and involves disparate treatment, and sometimes housing providers have policies in place that have a negative or discriminatory effect on certain groups of people protected by fair housing law. The segregated housing patterns and widely divergent opportunities to access fair housing choice -- and therefore opportunities related to employment, education, transportation, health, we see today are the result of decades of institutionalized discrimination.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Foreclosure Prevention Counseling

As the only HUD-certified counseling agency in Marin County, we assist homeowners who are navigating the foreclosure process and tenants who are renting homes in foreclosure. We help clients apply for reductions in their property tax assessments, negotiate with banks for loan
modifications, obtain trial modifications, and negotiate repayment plans and suspension of liens resulting from delinquent homeowner association fees. We are a certified Keep Your Home California counseling agency.

Population(s) Served
Adults

1)  Fair Housing Law and Practice Seminars: Most landlords, property managers, and realtors know it’s illegal to discriminate against individuals on the basis of their identity. Yet providing fair housing can sometimes be easier said than done. These 3 or 6-hour seminars address the rights and responsibilities of property owners under federal and state fair housing laws, and help to avoid expensive lawsuits.

2)  Community Outreach: Our staff make presentations to Marin County social service and advocacy agencies, as well as the general public. These presentations address discrimination at the level of personal prejudice, as well as acquaint professionals and the general public with our services.

3) Fair Housing Poster Contest: Students in elementary schools throughout Marin County celebrate National Fair Housing Month each April by participating in our Fair Housing Poster Contest. This is an opportunity for them to showcase their artistic skills while learning about fair housing principles.

4)  Craigslist Monitoring: Our staff monitors housing rental ads for discriminatory wording. We respond to these postings with requests to change the illegal wording and then check back to confirm compliance.
 
5)  Fair Housing Advocates of Northern California Website:  Visitors can learn about our programs, as well as state and federal fair housing laws and regulations in English, Spanish, and Vietnamese.

Population(s) Served
Adults

The Education Department hosts several pre-purchase education workshops throughout the year in both English and Spanish. These workshops are designed to help you prepare for the home buying process and give you information on Below Market Rate (BMR) programs and other projects available in Marin County. The certification workshops give you a HUD certificate that some program require in order to sell you an affordable home.

In addition to group workshops, FHANC provides one-to-one pre-purchase education and counseling to develop a household budget, improve financial capacity, gain access to resources (e.g. to improve credit score), and what are fair lending practices.

Population(s) Served
Adults

Fair Housing Advocates of Northern California provides free comprehensive fair housing counseling, complaint investigation, and assistance in filing housing discrimination complaints with the U.S. Department of Housing and Urban Development (HUD) or the California Civil Rights Department Department (CRD).

Population(s) Served
Adults

Where we work

Awards

Fair Housing Initiatives Award for Innovation 2004

United States Department of Housing and Urban Development

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of cases monitored

This metric is no longer tracked.
Totals By Year
Related Program

Fair Housing Counseling & Investigation

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The number of rental clients who have experienced housing discrimination based on their membership of a protected class during each fiscal year.

Number of participants attending course/session/workshop

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Pre-purchase education and counseling services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Participants in the pre-purchase education workshops

Number of unique website visitors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This number represents total unique visits during the fiscal year 7/1-6/30 tracked by webisite host, Weebly.

Number of reasonable accommodation/modifications requests made which were granted

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Fair Housing Counseling & Investigation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of loan modifications, forbearance, or other positive outcomes benefiting homeowners

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Foreclosure Prevention Counseling

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

FHANC has several goals to successfully achieve our mission to ensure equal housing opportunity and to educate our communities on the value of diversity in our neighborhoods.

1. Eradicate discrimination in the rental market through community education, tenant empowerment and advocacy, and identification and investigation of fair housing violations

2. Eradicate discrimination in the mortgage lending market through homeowner counseling and identification and investigation of systemic violations

3. Improve industry members' compliance with fair housing laws through the development of collaborative relationships and offering services such as trainings and modules developed by FHANC staff on fair housing laws.

4. Educate community members to address the principles, practices and the value of fair housing as a tool to increase access to housing as well as to other critical resources such as education and employment.

FHANC has several approaches to addressing housing discrimination:
1) Provide services for tenants to eradicate discrimination in the rental market with the following goals: educate the community; empower tenants to advocate for their own fair housing rights; and identify, combat, and prevent systemic fair housing violations;

2) provide services for homeowners and homebuyers in order to eradicate discrimination in the mortgage lending market, and ensure that communities are diverse and welcoming, with the following goals: Assist distressed homeowners with preserving their homes as part of a key asset building strategy for members of protected classes and integral component of maintaining diverse communities; and Identify, combat and prevent systemic violations;

3) offer services to the housing industry so they understand their responsibilities and rights under fair housing laws, ultimately making it easier for tenants and homeowners in protected classes to assert their fair housing rights, by improving industry members’ compliance with fair housing laws through the development of collaborative relationships and provision of education/limited counseling services;

4) provide services to the community so that community members understand the principles, practices, and value of fair housing as a tool to increase access to housing as well as to other critical resources such as education and employment, through the following: engage in systemic enforcement efforts to make a meaningful impact within the jurisdictions served; improve the housing practices of the jurisdictions served; and educate the community on the value of diversity. (This includes engaging in advocacy and impact work designed to maximize housing opportunity within all jurisdictions served.)

The agency (originally Fair Housing of Marin and only serving Marin residents) was incorporated in 1984 and gradually expanded in size and scope. In 2009, in response to the foreclosure crisis, the agency began providing foreclosure prevention services and eventually in 2013 began offering a pre-purchase program to educate homebuyers to avoid scams and predatory lending. In 2013 the agency formed a legal department, and expanded its staff and services from 2016 – 2018 to include jurisdictions in the counties of Sonoma and Solano to better serve marginalized communities. The agency receives funding from all the jurisdictions it serves and has received significant funding from the U.S. Dept. of HUD for decades, with a healthy reserve to overcome financial hardships. The staff has expanded gradually to address need and its strategic goals, with an active and diverse board; 4 staff members speak Spanish, and in addition Portuguese, Mandarin, and some French is spoken. Currently the agency has a robust housing counseling program in which it counsels victims of housing discrimination, investigates, and files complaints on behalf of clients or the community in order effect policy change. In addition, FHANC is engaged in robust education and advocacy efforts in the communities it serves.

FHANC expanded geographically and programmatically outside its traditional service area of Marin and beyond its housing counseling services to renters. FHANC expanded its programs to include counseling to homeowners and homebuyers and began offering fair housing services in the counties of Sonoma and Solano. FHANC offers its foreclosure prevention and pre-purchase education/counseling services to residents of the Bay Area.

In FY2020-2021, FHANC provided counseling or education to 2,930 tenants, homeowners, homebuyers, housing providers, children, social service providers, and advocates. FHANC resolved 37 fair housing rental cases, was granted 83 reasonable accommodation/modification requests for clients with disabilities, filed 15 administrative fair housing complaints, filed 2 complaints in federal/state court, and settled 3 cases that resulted in changes in discriminatory policies and $14,210 in monetary damages for clients and FHANC.

Our bilingual foreclosure prevention counselor assisted 74 distressed homeowners and guided several through the COVID forbearance process. Our bilingual Education Director educated 345 prospective homebuyers through pre-purchase education workshops. 159 community members attended FHANC’s annual fair housing conference that was held online. FHANC staff also trained 1,839 housing providers, tenants, and staff from service agencies through fair housing presentations and seminars.

In 2019, FHANC finalized the Strategic Plan 2020-2025. The plan lays out three specific long-term goals:
•Housing discrimination in our three counties greatly declines.
•Housing stability in our service area increases.
•Our communities believe in and defend fairness and respect for people who look, feel, and think differently.

To that end, we have designed objectives to guide our work through 2025. Our primary goal is to educate and advocate for deep, wide, and durable respect for fair housing rights in Marin, Solano, and Sonoma Counties, promoting a powerfully equitable housing system over time. The objectives include:
•Scale up our education to tenants about fair housing laws by creating virtual trainings and workshops so that tenants can attend remotely.
•Expand our education about fair housing and protected classes to housing agencies and policymakers covering every major city in our three counties.
•Ensure that our fair housing testing program prioritizes those areas where fair housing infrastructure is especially lacking and/or the incidence of violations are especially high.
•Establish collaborative relationships with the most important offices for our work in each county (e.g. county supervisors, city mayors, city council members, and other policymakers)
•Advocate for increased legal protections for those the federal government has excluded, such as the LGBTQIA+ community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Fair Housing Advocates of Northern California
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Fair Housing Advocates of Northern California

Board of directors
as of 09/14/2023
SOURCE: Self-reported by organization
Board chair

Azalea Renfield

City of Belmont

Term: 2023 - 2016

DeVera Boyd

Full Circle Research

Lisa Mennucci

NES Administrative Services, Inc

Nyala Thompson

United Educators for Housing and Literacy

Casey Epp, Esq.

Epp Properties

Philip Chapman

Community Housing Rights Activist

Lou Enge

NAMI Marin

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/14/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 04/28/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.