GOLD2023

Health Communication Research Institute Inc

Focused on reducing health disparities

aka Joshua's House Hospice   |   SACRAMENTO, CA   |  www.thehcri.org

Mission

The Health Communication Research Institute, Inc. (HCRI, Inc.), a 501, (c), 3 not-for-profit corporation, was founded in 1989 with a mission to improve doctor/patient communication, specifically at the end-of-life, and to reduce health disparities among underserved populations, including the homeless.

Ruling year info

1989

Founder/CEO

Dr Marlene Marie von Friederichs-Fitzwater Ph.D., MPH

Main address

5020 HACKBERRY LN

SACRAMENTO, CA 95841 USA

Show more contact info

EIN

68-0195121

NTEE code info

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Joshua's House Volunteer Hospice

Since 2015, the focus of HCRI, Inc. has been to establish Joshua’s House in Sacramento as a learning organization providing quality supportive care and hospice care to those experiencing homelessness at the end of life and offering learning opportunities for healthcare students and providers in end-of-life issues, hospice care and the health needs of the homeless.

Population(s) Served
Homeless people
People with diseases and illnesses

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Health Communication Research Institute Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Health Communication Research Institute Inc

Board of directors
as of 08/25/2023
SOURCE: Self-reported by organization
Board chair

Dr Marlene von Friederichs-Fitzwater

Health Communication Research Institute, Inc. (Joshua's House Volunteer Hospice)

Craig Dresang

Yolo Hospice

Christine Brennan

Sutter Health Support Service

Marlene von Friederichs-Fitzwater

Founder/CEO, HCRI,Inc.

Romer Cristobal

President Hamptons Community Foundation

Liz Johnson

Community Member

Claudia Bow

Communiy Member

Scott Kirchner

Communiy Member

Patrick Code

Communiy Member

Angelia Strawn

Education Consultant

Barbara Fitzwater

Volunteer Services

Randele Kanouse

Veteran Affairs

Kris Kington-Barker

Certified NELDA End of Life Doula

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/25/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/25/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.