Northern New England Center for Financial Training

Unlock Your Potential

aka CFTEA   |   Springvale, ME   |  www.cftea.org

Mission

CFTEA is committed to offering professional continuing education programs in partnership with financial institutions and area organizations and their employees. We value and deliver a high standard of cost-effective educational programs while promoting personal growth through professional development.

Ruling year info

1997

Executive Director

Andrew Lederer

Main address

PO Box 365

Springvale, ME 04083 USA

Show more contact info

EIN

01-0511583

NTEE code info

Adult, Continuing Education (B60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Northern New England Center for Financial Training is seeking to expand our access to financial and development education to individuals displaying financial need, women and minorities located in our service areas of Maine, New Hampshire, Vermont and Virginia. The objective of our CFTEA On-Demand Project is to leverage technology in a way to reduce educational costs for students, provide access to education that allows individual balance of work-life balance and unlocks educational career paths for greater success in the community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Professional Development

Business professional development with educational career paths and national certifications.

Population(s) Served
Adults
Economically disadvantaged people

Where we work

Affiliations & memberships

Maine Association of Non Profits 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of alumni (regardless of last date of enrollment) who submit updated contact information to the alumni office within the most recent academic year

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Professional Development

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Contact information is updated when alumni reach out to interact with our non-profit. At times contact information for their jobs changes. The CFTEA office uses this material to update student files

Number of clients participating in educational programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Professional Development

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

The goal is to increase the number of clients and there was been substantial effort in updating dated programs and meeting the needs of a modern workforce.

Number of editorial board meetings held

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Professional Development

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

These meetings are held annually each quarter to manage the community outreach and workforce development initiatives for the organization. The meetings review options to better support communities.

Number of donations made by board members

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Professional Development

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Board members are not required to provide fundraising to our non-profit however they volunteer their time on various projections and student interactions and programs.

Average number of years of formal education for teachers/instructors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Professional Development

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Due to retirement, instructor average age has declined, but has provided new opportunities and more engagement from younger members of the team.

Number of clients reporting increased knowledge after educational programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Professional Development

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Metric was not tracked but has been added in 2019 to show increased knowledge and would students recommend programs to others. This is allowing us to clearly look at quality and effectiveness.

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups

Related Program

Professional Development

Type of Metric

Other - describing something else

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

NNECFT is seeking to increase student enrollment by enabling our target population to have access to financial education and to provide opportunities for advancement for those currently working in a minimum wage position. This is done through quality education partners and leveraging technology to meet the busy demands of students seeking life-work balance. It is critical to community success to provide access to quality education that improves our communities through educational career paths and financial literacy.

NNECFT has completed a three strategic plan that focuses on Student Experience, Organizational Viability and Partnerships. These key strategies drive the direction of the organization to update materials and enhance the use of technology to improve the learning experience. New nationally recognized certifications have been created to allow for a clear educational career path for those seeking to develop and/or enhance their careers.

NNECFT leverages a large number of volunteers that have assisted in updating materials and use instructional design to meet the demands of today's learners. Additionally, vendors, where appropriate, have been utilized to meet the changing needs in learning and development.

Over 40 course materials have been updated, social media support and presence has been added, our website is currently being redesigned to enhance the student experience and a grant has been requested to leverage technology and have a learning management system.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve all people in the community seeking to enhance their careers through professional development and specific industry training pertaining to financial institutions. Our mission directly speaks to supporting organizations, employees and the community. Board meetings dedicate time to discussing how we can better connect and support the communities we serve.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    New programs have been created for educational career paths with certificates and diplomas in under served areas. This has resulted in growing from 10 to nearly 35 new career paths for conversations within departments/areas for workforce development. The feedback has been very positive from this requested change.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Feedback has been key in gaining insights into the direct correlation between education and career advancement. Having the ability to gain feedback into how the programs/courses directly impact their current or desired career plans has been a huge step forward in creating powerful change in modernizing our offerings. Our education committee routinely examines the status of course content in line with feedback to ensure we are making necessary changes to meet community needs and support employment opportunities.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome,

Financials

Northern New England Center for Financial Training
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Northern New England Center for Financial Training

Board of directors
as of 9/17/2021
SOURCE: Self-reported by organization
Board co-chair

Lise Patterson

Androscoggin Bank


Board co-chair

Marcia Benner

First National Bank

Term: 2021 - 2022

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 09/17/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 09/17/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.