PLATINUM2023

HEART HAVEN OUTREACH

Empowering Youth & Strengthening Communities

aka H2O   |   Bolingbrook, IL   |  www.hearthavenoutreach.org

Mission

To transform the lives of (at risk) struggling teens through caring relationships and programs that support healthy development on an emotional, mental, physical, and spiritual level.

Ruling year info

2005

Executive Director

Ryan Lawrence

Main address

201 Canterbury Ln Ste C

Bolingbrook, IL 60440 USA

Show more contact info

EIN

20-1675860

NTEE code info

Youth Development Programs (O50)

Youth Centers, Clubs, (includes Boys/Girls Clubs)- Multipurpose (O20)

Youth Community Service Clubs (O51)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The teen years are challenging, even under the best circumstances. Raging hormones, the need for acceptance, and the strong influence of peers often move teens to make decisions not in their best interests. Many teenagers lack direction, positive role models, and hope. As a result, they struggle in many ways, including low self-esteem, anxiety, depression, suicide, poor school performance, bullying, fighting, drug and alcohol abuse, and other negative behaviors. Many teenagers in the Bolingbrook and Romeoville communities struggle in these areas and fall between the cracks of existing support systems. Teenagers want to be loved, accepted, supported, understood, guided and ultimately transformed from a struggling, hurting child to a child with hope and purpose. H2O seeks to transform the lives of (at risk) struggling teens through caring relationships and programs that support healthy development on an emotional, mental, physical, and spiritual level.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

"Real Life" Support Groups

Every Tuesday night from 7:00-8:30 p.m., staff facilitate small groups where teens can come to talk about their feelings, struggles, and achievements. Real Life is a safe place where youth can be heard and know they are not alone. Teens learn to support their peers and to give and receive positive feedback. Doors open at 6:30.

Population(s) Served
Adolescents

Every Monday and Wednesday we offer a different recreational activity at no or low cost. Activities include playing games, making crafts, going on field trips, and more. Space is limited on Wednesdays, so advanced sign-up is required.

Population(s) Served
Adolescents

Every Thursday night from 7:00-8:30 at H2O, staff address specific teen issues from a faith-based perspective through games, activities, teaching, and group discussions. Topics vary, including subjects such as self esteem, conflict resolution, and drug resistance (based on the Search Institute's 40 Developmental Assets). Youth are reminded that they are capable of making positive choices as they are challenged to live a life of character. Doors open at 6:30.

Population(s) Served
Adolescents

Tutors are available by appointment to assist students with homework and building healthy study habits.

Population(s) Served
Adolescents

Staff are available to meet with youth for one on one mentoring most days throughout the year. The purpose of "one-to-ones" is for the teen to develop a positive relationship with an adult who genuinely cares about him or her and who can provide personal support in dealing with life's pressures.

Population(s) Served
Adolescents

Once a month on "Early Release" days in VVSD we offer service opportunities and trips, which challenge youth to consider a reality beyond themselves and outside their comfort zones. Youth learn life-changing lessons as they discover they can make a positive difference in this world.

Population(s) Served
Adolescents

Every Monday (Romeoville High School, Humphrey and Jane Addams Middle Schools), Tuesday (AVM Middle School), Wednesday (Bolingbrook High School), and Thursday (Brooks and Lukancic Middle Schools), H2O staff are leading games, activities and lessons with these schools to develop social and emotional skills. Students are referred to this program by their respected school.

Population(s) Served
Adolescents

Where we work

Awards

Best Non-Profit 2010

Bolingbrook Chamber of Commerce

Non-Profit of the Year 2019

Romeoville Chamber of Commerce

Reaching Out & Building Bridges Award 2019

Illinois Principals Association, Three Rivers Region

De La Salle Medallion for Excellence in Community Partnership 2019

Lewis University

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Volunteers are an important part of our organization because of the positive relationships they build. This is the total number of unique volunteers that help with our programs each year.

Hours of mentoring

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Related Program

"One-to-One" Mentoring

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total hours that students spent in 1 on 1 mentoring with a staff member.

Number of students receiving homework help

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Related Program

"Connect For Success" Tutoring Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of unique students that came to H2O for tutoring.

Number of youth who volunteer/participate in community service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Related Program

"You Got Served!" Service Projects

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of unique students that participated in our community service program.

Number of youth mentored

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Related Program

"One-to-One" Mentoring

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of unique students identified by staff for 1 on 1 mentoring.

Number of youth programs offered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of meeting opportunities. This includes programs, school groups, and mentoring meetings.

Hours of programing delivered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Cumulative total of hours that youth spent at H2O programming.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Total hours of all program volunteers.

Number of clients participating in support groups

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of unique students who participated in evening or in-school support groups.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of unique students who participated in an H2O program.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The future of our communities is our youth. H2O exists to reach out to the heart of every hurting, lost or at risk teen in our communities by building caring relationships and offering opportunities for life transformation. By doing so, we hope to build better schools and a healthier community.

H2O's goal is that struggling students will grow into productive, healthy adults who contribute to society. This is multifaceted and includes emotional, physical, intellectual, social, and spiritual development. We want to see this happen to as many students that are struggling in our community.

For our past 18 years, our work has largely been focused on Bolingbrook and Romeoville students. Through conversations and interaction with neighboring communities, we have been alerted to the lack of resources being offered and the difficulties students are facing in the Plainfield community. Without losing focus on Valley View School District student, we aim to expand our support services to our neighboring Plainfield community in 2023.

H2O seeks to accomplish the goals above through a relational and asset based model of youth ministry. Through caring relationships teenagers learn that they are lovable, cable and worthwhile, loved without strings, and that they are not alone. Since these youth are falling through the cracks of existing support systems, our staff and volunteers intentionally seek them out for relationships. Barriers to joining our programs and getting support need to be addressed and removed.

These caring relationships build their self-confidence and they begin to use and develop their assets, gifts, and strengths. H2O fosters resiliency (a person's ability to bounce back after challenges) through care and support, high expectations, and opportunities to participate and be involved. Our programs vary to support holistic development. We offer support groups, mentoring, and character education (emotional, social, and spiritual), tutoring (intellectual), and recreational activities (physical and social).

H2O utilizes Youth OutReach Specialists to oversee our programs. They plan events and lessons. Also, they expand their reach by training and equipping volunteers and interns to build caring relationships with teenagers.

Since families with the greatest need often have the least ability to pay, all H2O's programs are offered at little to no cost. We also offer free transportation to and from all our programs in order to remove that barrier.

H2O partners with Valley View School District who helps us identify struggling students who need extra support. The Village of Bolingbrook donates space for offices and to host our programs. Other community organizations partner with us throughout the year through outreach and fundraising events, college visits, career readiness field trips, and a basketball tournament.

We were able to increase the number of hours mentoring last year from 387 hours to 583
hours. We also were able to have an increase in number of youth programs offered from 793 to
1,068. This was an increase in hours of programs delivered from 4,643 to 5,749.
The number of volunteered hours from adults at H2O also increased this past year from 1,825
hours to 3,415 hours.

We hope to continue to offer more mentoring opportunities for students in the communities we work in.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback

Financials

HEART HAVEN OUTREACH
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HEART HAVEN OUTREACH

Board of directors
as of 02/16/2023
SOURCE: Self-reported by organization
Board chair

Kathleen Elliott

Robbins Schwartz

Term: 2021 - 2023

Michael Carpanzano

PT Solutions

Diane Parro

Valley View School District 365U

Kathleen Elliott

Robbins Schwartz

Kevin Schramm

Trifecta Solutions

Leo Venegas

Comcast

Maria Zarate

Village of Bolingbrook

Barb Piesz

Wintrust Bank

Sandrine Clairardin

Valley View School District 365U

Ken McConnaughay

Morgan Stanley (Retired)

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 2/16/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/16/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.