United Way for Greater Austin

Live United

Austin, TX   |  https://www.unitedwayaustin.org/

Mission

United Way brings people, ideas, and resources together to fight poverty in our community.

Ruling year info

1953

CEO

David C. Smith

Main address

2000 E MLK Jr Blvd

Austin, TX 78702 USA

Show more contact info

EIN

74-1193439

NTEE code info

Fund Raising Organizations That Cross Categories includes Community Funds/Trusts and Federated Giving Programs) e.g. United Way (T70)

Philanthropy / Charity / Voluntarism Promotion (General) (T50)

Other Philanthropy, Voluntarism, and Grantmaking Foundations N.E.C. (T99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

United Way for Greater Austin exists to solve our community’s biggest challenges. Austin often tops the lists of best cities to live. A great place to raise a family, a healthy local economy, a city poised for future growth – these are just some of the honors given to our metro area. And we agree… we love it too! But not everyone in our community is sharing in the promise of Austin. Yet. Many of us are working hard, but still struggling to make ends meet. 1 in 10 households in the Austin area is considered low-income, and race and zip code are some of the biggest predictors of a person’s life outcomes. We spur systems-level change, shaping our metro area into a community that works for everyone. We're on a mission to fight poverty, and we do that by bringing people, ideas, and resources together. We address complex community issues by investing in the building blocks of opportunity that every person - and every community - needs to thrive: education, health, and financial stability.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Grow United

Our goal: All children in Greater Austin enter Kindergarten happy, healthy, and prepared to succeed in school and beyond.

In 2012, a coalition of child and family advocates — providers, parents, policymakers, civic leaders, and experts — came together under the banner of United Way for Greater Austin to transform Austin/Travis County’s early childhood system through a strategic plan, originally called the School Readiness Action Plan.

Today, our Success By 6 Coalition (SX6) has grown, strengthened, and continues to build upon its achievements. The third installment of the strategic plan, launched in January 2019, looks forward to our next 2,000 days and how we can continue to coordinate our actions to help ensure every child born in the Austin area receives the support and care they deserve during their essential first 2,000 days.

This Success By 6 Coalition is convened by United Way for Greater Austin as part of our collective impact work to fight poverty.

Population(s) Served
Infants and toddlers

Our goal: Families with children in Travis County are financially stable

A 2-Gen (or 2-Generation) approach to social services serves parents and children simultaneously and leads to better financial outcomes for both generations.

Over the course of 2018, nearly 200 individual stakeholders from Greater Austin came together to develop the Austin/Travis County 2-Gen Strategic Plan in order to integrate the 2-Gen approach within our community. This plan – the first community-wide strategic plan for 2-Gen in the nation – articulates common goals and strategies to strengthen and expand 2-Gen services and resources for Austin-area families.

This 2-Gen Coalition is convened by United Way for Greater Austin as part of our collective impact work to fight poverty.

Population(s) Served
Adults
Children and youth

Our goal: People in our 10-county region are connected to resources

For more than 25 years, United Way for Greater Austin has helped people navigate the complex system of health and human services in Central Texas through our Navigation Center. We provide simple, one-call access to more than 30,000 nonprofit and government resources in 10 counties.

Callers can receive support in the areas of food, health, child care, employment, housing, transportation, disaster relief, and more.

Population(s) Served
Adults

Our goal: Children in Greater Austin are reading on grade level by the 4th grade

Currently in our community, only three in 10 children from families with low income are reading on grade level by the fourth grade — compared to six in 10 children from families with moderate to high income.

Founded in 2021, the Greater Austin Reading Coalition is a diverse coalition of nonprofit and community leaders, librarians, teachers, and parents working toward a shared vision of supporting children, grades K-3, to ensure they are reading on grade level by the fourth grade — a pivotal point in a child’s reading development.

This Greater Austin Reading Coalition is convened by United Way for Greater Austin as part of our collective impact work to fight poverty.

Population(s) Served
Children

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Family relationships, Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Total number of organization members

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of groups/individuals benefiting from tools/resources/education materials provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Families, Economically disadvantaged people

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Children and individuals impacted through our strategic work in education, health, and financial stability

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Since 1924, United Way has been a powerful force for good and a critical part of the fabric of Austin. The needs in our metro area have changed over time, so we’ve adapted our support to stay ahead of emerging needs and help as many people as possible. What hasn’t changed? Our belief that every person deserves the opportunity to reach their full potential.

All of our work - from leading community coalitions, to funding nonprofit partners, to running evidence-based programs - is aligned to achieve these goals:
-Families with young children are financially stable
-All children enter Kindergarten happy, healthy, and prepared to succeed in school and beyond
-Children are reading on grade level by the 4th grade, a critical time when children transition from “learning to read’ to “reading to learn”
-People in our community are connected to resources for food, health, housing, transportation, and more

United Way for Greater Austin unites the community around collective goals, strategically invests in partners working to achieve those goals, and executes proven programs aligned with those goals. We lead systemic change that increases opportunity for people with low income in Greater Austin — so they can reach their full potential.

We take a multi-generational approach to fighting poverty.
By serving parents and children simultaneously, we create better financial outcomes for both generations.

We lead systemic change — not just Band-Aid solutions.
By addressing the root causes of poverty, we create impactful and sustainable solutions.

We bring everyone to the table.
By bringing together nonprofits, policymakers, philanthropists, parents with lived experience, and community and business leaders, we can solve our community’s biggest challenges.

Thanks to our amazing donors and supporters, we are making a difference. Together, we are building a community where every child enters Kindergarten ready to learn and thrive, every child reads on grade level, every person has access to quality healthcare, and all families are financially stable.

Something special happens when we Live United. When we work together to build a stronger community, we are sparking a movement bigger than anything we can do alone.

Together with our donors, supporters, and partners, here are some of the things we accomplished in the last year:
-91,874 children and individuals impacted through our strategic work in education, health, and financial stability
-$15,470,491 invested directly into the community
-Collaborated with 19 local grassroots organizations to host 133 COVID-19 clinics, getting 30,014 vaccines into the arms of Central Texans (and counting!)
-301,831 requests for help answered through our Navigation Center
-1,256 tax returns prepared by VITA volunteers

In our next year, we hope to impact even more families, invest even more dollars into the community, and continue to work together with our donors, supporters, and partners to make our community a place that works for everyone.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

United Way for Greater Austin
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

United Way for Greater Austin

Board of directors
as of 03/14/2022
SOURCE: Self-reported by organization
Board chair

Malini Rajput

Capital One

Malini Rajput

Board Chair, Capital One

Kathleen Farlow

Board Treasurer, Deloitte

Kristin Marcum

Board Secretary, Elizabeth Christian Public Relations

Blake Absher

Broadway Bank

Jeremiah Bentley

Texas Mutual Insurance Company

Jennifer Byrd

American Water

Dr. Joshua Childs

University of Texas at Austin

Patrick Dorsey

Austin American-Statesman

Mollie Duckworth

Latham & Watkins

Allison Dwyer

Andy Esparza

CDR George Floyd

University of Hawaii NROTC

Jennifer Foster

Dell Technologies

Jay Fox

Baylor Scott & White Health Austin Area

Ryan Frederick

SmartLiving 360

Myndi Garrett

EngageAI

Michele Glaze

Samsung Austin Semiconductor

Kristie Gonzales

KVUE

Jehmu Greene

Barbara's Legacy

Patrick Hadlock

Boston Consulting Group

Cathy Harm

H-E-B

John Holmes

Forcepoint

Bobby Jenkins

ABC Home & Commercial Services

Shawn Kotoske

ATX Defense

Heather Ladage

Austin Business Journal

Abbi Miller

St. David's HealthCare

Dr. Sarojani Mohammed

Ed Research Works

Jennifer Poppe

Dr. Richard Rhodes

Austin Community College

Yvette Ruiz

JPMorgan Chase

Scott Rust

NI

Sarah Schick

DLA Piper

Michele Scott

Square Move Realty

Amy Simmons

Amy's Ice Creams

David Smith

United Way for Greater Austin

Mara Spak

ERCOT

Mark Strama

Google Fiber

Charles Thornburgh

Civitas Learning

Jeff Vernor

Dimensional Fund Advisors

Rina vonFrisch

Kendra Scott

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/24/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/19/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.