Programs and results
What we aim to solve
United Way for Greater Austin exists to solve our community’s biggest challenges. Austin often tops the lists of best cities to live. A great place to raise a family, a healthy local economy, a city poised for future growth – these are just some of the honors given to our metro area. And we agree… we love it too! But not everyone in Greater Austin is sharing in the promise of our region. Yet. Many of us are working hard, but still struggling to make ends meet. One in 10 households in the Austin area is considered low-income, and race and zip code are some of the biggest predictors of a person’s life outcomes. We spur systems-level change, shaping our metro area into a community that works for everyone. We're on a mission to fight poverty, and we do that by bringing people, ideas, and resources together. We address complex community issues by investing in the building blocks of opportunity that every person needs to thrive: education, health, and financial stability.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Grow United
Our goal: All children enter Kindergarten happy, healthy, and prepared to succeed in school and beyond
In 2012, a coalition of child and family advocates — providers, parents, policymakers, civic leaders, and experts — came together under the banner of United Way for Greater Austin to transform Austin/Travis County’s early childhood system through a strategic plan, originally called the School Readiness Action Plan.
Today, our Success By 6 Coalition (SX6) has grown, strengthened, and continues to build upon its achievements. The third installment of the strategic plan, launched in January 2019, looks forward to our next 2,000 days and how we can continue to coordinate our actions to help ensure every child born in the Austin area receives the support and care they deserve during their essential first 2,000 days.
As part of our collective impact work to fight poverty, United Way for Greater Austin convenes a Success By 6 Coalition in both Travis and Williamson counties.
Advance United
Our goal: Families with young children are financially stable
A 2-Gen (or 2-Generation) approach to social services serves parents and children simultaneously and leads to better financial outcomes for both generations.
The 2-Gen Coalition is a network of child and family advocates committed to strengthening and expanding 2-Gen services and resources for Austin-area families. Driven by a community-wide roadmap, the first community-wide strategic plan for 2-Gen in the nation, the 2-Gen Coalition works to create an ecosystem of programs and services that support intergenerational economic opportunity for families with low income.
The 2-Gen Coalition is convened by United Way for Greater Austin as part of our collective impact work to fight poverty.
Connect United
Our goal: People in our community are connected to resources fod food, health, housing, transportation, and more
For more than 25 years, United Way for Greater Austin has helped people navigate the complex system of health and human services in Central Texas through our Navigation Center. We provide simple, one-call access to more than 30,000 nonprofit and government resources in 10 counties.
Callers can receive support in the areas of food, health, child care, employment, housing, transportation, disaster relief, and more.
Learn United
Our goal: Children are reading on grade level by the 4th grade, a critical time when children transition from “learning to read” to “reading to learn”
Currently in our community, only three in 10 children from families with low income are reading on grade level by the fourth grade — compared to six in 10 children from families with moderate to high income.
Founded in 2021, the Greater Austin Reading Coalition is a diverse coalition of nonprofit and community leaders, librarians, teachers, and parents working toward a shared vision of supporting children, grades K-3, to ensure they are reading on grade level by the fourth grade — a pivotal point in a child’s reading development.
This Greater Austin Reading Coalition is convened by United Way for Greater Austin as part of our collective impact work to fight poverty.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Total number of grants awarded
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Family relationships, Children and youth
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Total number of organization members
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Number of groups/individuals benefiting from tools/resources/education materials provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Economically disadvantaged people
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Children and individuals impacted through our strategic work in education, health, and financial stability
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Since 1924, United Way has been a powerful force for good and a critical part of the fabric of Greater Austin. The needs in our metro area have changed over time, so we’ve adapted our support to stay ahead of emerging needs and help as many people as possible. What hasn’t changed? Our belief that every person deserves the opportunity to reach their full potential.
All of our work - from leading community coalitions, to funding nonprofit partners, to running evidence-based programs - is aligned to achieve these goals:
All children enter Kindergarten happy, healthy, and prepared to succeed in school and beyond
Families with young children are financially stable
People in our community are connected to resources fod food, health, housing, transportation, and more
Children are reading on grade level by the 4th grade, a critical time when children transition from “learning to read” to “reading to learn”
What are the organization's key strategies for making this happen?
United Way for Greater Austin unites the community around collective goals, strategically invests in partners working to achieve those goals, and executes proven programs aligned with those goals. We lead systemic change that increases opportunity for people with low income in Greater Austin — so they can reach their full potential.
We take a multi-generational approach to breaking the cycle of poverty.
By serving parents and children simultaneously, we create better financial outcomes for both generations.
We lead systemic change — not just Band-Aid solutions.
By addressing the root causes of poverty, we create impactful and sustainable solutions.
We bring everyone to the table.
By bringing together nonprofits, policymakers, philanthropists, parents with lived experience, and community and business leaders, we can solve our community’s biggest challenges.
What are the organization's capabilities for doing this?
Thanks to our amazing donors and supporters, we are making a difference. Together, we are building a community where every child enters Kindergarten ready to learn and thrive, all families are financially stable, every person has access to quality healthcare, and every child reads on grade level.
Something special happens when we Live United. When we work together to build a stronger community, we are sparking a movement bigger than anything we can do alone.
What have they accomplished so far and what's next?
Together with generous neighbors like you, here are some of the things we accomplished in the past year across the Central Texas region, including Travis and Williamson counties.
-52,983 children and individuals impacted through our strategic work in education, health, and financial stability
-$4,887,620 invested directly into the community
-Collaborated with 19 local grassroots organizations to host 133 COVID-19 clinics, getting 30,014 vaccines into the arms of Central Texans (and counting!)
-254,387 requests for help answered through our Navigation Center
In our next year, we hope to impact even more families, invest even more dollars into the community, and continue to work together with our donors, supporters, and partners to make our community a place where everyone can reach their full potential.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
United Way for Greater Austin
Board of directorsas of 04/13/2023
Mark Strama
Google Fiber
Jennifer Poppe
Vinson & Elkins, Retired // Board Treasurer
Kristin Marcum
ECPR // Board Secretary
Blake Absher
Broadway Bank
Jeremiah Bentley
Texas Mutual Insurance Company
Jennifer Byrd
American Water
Dr. Joshua Childs
University of Texas at Austin
Patrick Dorsey
Retired Media Executive
Mollie Duckworth
Latham & Watkins
Allison Dwyer
Retired Speech-Language Pathologist
Andy Esparza
Retired Human Resources Executive
Jennifer Foster
Dell Technologies
Jay Fox
Baylor Scott & White Health -- Greater Austin Region
Ryan Frederick
SmartLiving 360
Michele Glaze
Samsung Austin Semiconductor
Kristie Gonzales
KVUE
Jehmu Greene
Barbara's Legacy
Cristina Guajardo
Academic Programs International
Patrick Hadlock
Boston Consulting Group
Cathy Harm
H-E-B
John D. Holmes
Forcepoint
Laura Huffman
Greater Austin Chamber of Commerce
Bobby Jenkins
ABC Home & Commercial Services
Dr. Anjum Khurshid
Harvard Medical School
Shawn Kotoske
ATX Defense
Ed Latson
Austin Regional Manufacturers Association
Hon. Rudy Metayer
Graves Dougherty Hearon & Moody
Abbi Miller
St. David's HealthCare
Dr. Sarojani Mohammed
Ed Research Works
Dr. Richard Rhodes
Austin Community College
Yvette Ruiz
JPMorgan Chase
Scott Rust
NI
Michele Scott
Square Move Realty
Amy Simmons
Amy's Ice Creams
Karen Steakley
Telsa
Charles Thornburgh
Civitas Learning
Jeff Vernor
Dimensional Fund Advisors
Rina vonFrisch
Kendra Scott
Alison Walgren
Deloitte
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 11/15/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.