Catholic Charities Corporation

Providing Help. Creating Hope. Serving All.

aka Catholic Charities, Diocese of Cleveland   |   Cleveland, OH   |  www.ccdocle.org

Mission

Under the leadership of the Bishop of Cleveland and inspired by the Gospel, Catholic Charities continues the mission of Jesus by responding to those in need through an integrated system of quality services designed to respect the dignity of every person and build a just and compassionate society.

As one of the largest comprehensive health and human services organizations in the region, Catholic Charities, Diocese of Cleveland carries out Christ's healing mission here in Northeast Ohio. Catholic Charities delivers more than 150 services at 60 locations to over 400,000 individuals each year – providing help and creating hope for people of every race and religion throughout the eight counties in the Diocese of Cleveland (Ashland, Cuyahoga, Geauga, Lake, Lorain, Medina, Summit and Wayne).

Ruling year info

1946

President and Chief Executive Officer

Mr. Patrick Gareau

Main address

7911 Detroit Avenue

Cleveland, OH 44102 USA

Show more contact info

EIN

34-1318541

NTEE code info

Family Services (P40)

Emergency Assistance (Food, Clothing, Cash) (P60)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Catholic Charities, Diocese of Cleveland, envisions a world touched by God's love: where we alleviate poverty and need, and all people share justly in the blessings of creation.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Behavioral Health

We provide confidential support at state-licensed facilities through a variety of specialized services. Our programs are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Our counselors, social workers, marriage & family therapists are board-certified by the Ohio Chemical Dependency Board. You can learn more about our staff by reading their bios. Our experts include certified art therapists and domestic violence and trauma specialists. Our counseling programs include individual and group therapy options at flexible appointment times.

Population(s) Served

Residential Substance Use Disorder Services: a planned regimen of around-the-clock professionally directed evaluation, care, and treatment in an inpatient setting. This level of care includes 24-hour observation, monitoring, and treatment, provided in accordance with the American Society of Addiction Medicine’s (ASAM) level of care three, and associated sub-levels as appropriate to the needs of the individual.

SUD (Substance Use Disorder) Case Management Services: activities provided to assist and support individuals in gaining access to needed medical, social, educational, and other services essential to meeting basic human needs. May include interactions with family members, other individuals, or entities.

Population(s) Served

Head Start programs support the mental, social, and emotional development of children from age 3 to age 5. In addition to education services, programs provide children and their families with health, nutrition, social, and other services. Head Start services are responsive to each child and family’s ethnic, cultural, and linguistic heritage.

Head Start encourages the role of parents as their child’s first and most important teachers. Programs build relationships with families that support positive parent-child relationships, family well-being, and connections to peers and community.

The goal of Head Start is school readiness. The Office of Head Start (OHS) defines school readiness as children being ready for school, families ready to support their children’s learning, and schools ready for the children who enter their doors.

Children’s school readiness is measured by the skills set out in the five domains of the Head Start Child Development and Early Learning Framework:

Language and Literacy
Cognition and General Knowledge
Approaches to Learning
Physical Development and Health
Social and Emotional Development
Head Start programs partner with schools and families, working together to promote school readiness and engage families as their children make the transition to kindergarten.

Population(s) Served

Since 1966, Catholic Charities Disability Services and Ministries has offered persons with disabilities, throughout the Diocese of Cleveland, opportunities and resources to live life to their potential and to participate fully in Church and society.

The Office of Disability Ministry and Services provides educational, spiritual, pastoral, sacramental, catechetical, social and recreational programs. Some of the programs and ministries include summer camp, adult education, socials and dances, interpretive services, audio description/enhancement, religious education, sacramental preparation, and pastoral care at centers throughout the Diocese. Special liturgies are celebrated throughout the year such as the annual Journey to Bethlehem in December and special events such as the annual Walk of Hope in October.

Many other services for persons with disabilities are offered within Catholic Charities, Diocese of Cleveland. These include: residential living facilities for children and adults, early childhood education, respite care, supported employment, day activity centers and residential camp.

Who We Serve
-Persons with Developmental Disabilities
-Persons who are D/deaf and Hard of hearing
-Persons who are Blind and Visually-challenged
-Persons with Mental Illness
-Persons who have Physical Challenges

Where We Serve

Catholic Charities Disability Services and Ministries serves all 8 counties in the Catholic Diocese of Cleveland in the State of Ohio.
Most Services & Ministries for persons with disabilities are provided in a community setting throughout the 8 Counties of the Diocese. Sites that are specifically dedicated to persons with disabilities include:

OLA/St. Joseph Center
Disability Ministries of St. Augustine Parish
Rose-Mary

Population(s) Served

Migration and Refugee Services (MRS), a department of Catholic Charities, Diocese of Cleveland, has been resettling refugees in Cuyahoga County since 1948. As the largest resettlement office in Northern Ohio, we expect to resettle over 230 refugees this year. MRS is one of 108 affiliates of the United States Catholic Conference of Bishops (USCCB). USCCB has a cooperative agreement with the United States to resettle refugees who have been legally admitted through the federal Refugee Admissions Program. These individuals have fled their home countries in fear of persecution because of their ethnicity, nationality, social group, religious affiliation or political beliefs.

Population(s) Served

St. Augustine Health Ministries is a mission-driven, faith-based, not-for-profit organization, founded by Catholic Charities, Diocese of Cleveland, dedicated to providing a continuum of health care and social services within our community.

We have been a leader in serving senior adults and the chronically ill for over 43 years, with special attention to the poor and most vulnerable.

Our name, St. Augustine Health Ministries, reflects our growing scope of services and our core beliefs that life is precious, that each individual deserves to be treated with dignity and respect, and that the professional care we provide be defined by its compassion and attention to a higher purpose.

As part of St. Augustine Health Ministries you will have access to a comprehensive selection of services in both residential and community based settings.

Services include:

Home Health Care
Senior Nutrition & Older Adult Services
Early Education & Day Care
Pastoral Care
Rehabilitation
Skilled Nursing & Long Term Care
Assisted Living
Caritas Unit for HIV/AIDS
Assisted Living
Independent Living
Hospice Care
Our continuum of care celebrates and empowers each person to live a life of purpose, independence, and well-being. Our patients, residents and all we serve are our first responsibility. We provide our services with love, skill, compassion and respect for all human dignity – regardless of race, creed or religious affiliation.

Population(s) Served

Whether the need is a loving home for foster care or help with substance abuse, Catholic Charities provides an integrated system of services to children and families, including early learning centers and Head Start programs with Early Childhood Educated Staff, parenting classes, job placement training and mental health counseling.

Population(s) Served

Whether they are the working poor or unemployed and homeless, the number of people with emergency and transitional needs continue to grow. Grounded in Catholic social teaching, Catholic Charities is motivated to assist those with the most basic needs of food and shelter, but strives to help move people beyond permanent crisis. Additional services include job readiness training, mental health counseling, assisting refugees, and substance abuse support groups.

Population(s) Served

The office works in partnership with parishes, community organizations, and other Diocesan offices to provide education, formation and training activities, and direct services to individuals and families, including youth and young adults, older adults, persons with disabilities, poor and vulnerable populations. The Office for Human Life and Dignity is also housed under this office.

The Diocesan Social Action Office (DSAO) was formed in 1989 to serve as the administrative/management arm of the five Catholic Commissions of the Catholic Diocese of Cleveland. The DSAO ensures that actions taken are consistent with the priorities of the Bishop of Cleveland, Catholic Charities, the United States Conference of Catholic Bishops, Catholic Conference of Ohio and Catholic Charities USA.

Population(s) Served

Where we work

Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation 2016

Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation 2016

US Department of Housing & Urban Development (HUD) 2016

Affiliations & memberships

Catholic Charities USA

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Organizational Effectiveness: deliver high-quality services by providing exceptional administrative support, increase the efficient and effective use of organizational resources, and strengthen leadership's capacity to innovate.

Service Quality: develop resources, employ caring and skilled staff and provide high-quality programs and services designed to offer hope, positively impact lives, and help people reach their full potential.

Mission Engagement and Collaboration: develop initiatives to further our commitment to engage the communities we serve in the church's social mission and build opportunities for collaboration in responding to the needs of the poor, vulnerable and marginalized citizens of our Diocese.

Employer of Choice: cultivate a vibrant organizational culture by providing a work environment that fosters highly satisfied, competent and supported employees.

The nine Strategic Priorities noted below represent areas of high importance to our organization over the next several years. Each of the Strategic Priorities listed below has an assigned Strategy Team led by a senior leadership team that is developing plans for addressing this priority.

Innovate:
• Heroin Epidemic Response
• Investment in Human Capital
• Fund Development
• Neighborhood Partnerships

Elevate:
• Advocacy
• Mission and Catholic Identity
• Marketing and Communications
• Organizational Support and Infrastructure
• Stewardship

Evaluate and develop recommendations for enhancements to ensure exceptional support for our current and future service delivery system.
Increase awareness of the role of internal controls in a healthy organization through presentations, training and improved processes.
Discover new advocacy and education methods, especially at the parish level to address the heroin epidemic in northeast Ohio; expand services in areas of greatest need.
Design services and programs to preserve families and empower individuals; improve client care through targeted outcomes and cutting-edge service provision.
Work to ensure the current and future leadership is formed in the tenets of Catholic Social Teaching; integrate mission more fully into our work to ensure our Catholic Identity.
Advocate on issues of high importance that significantly and/or adversely affect those we serve in our communities; empower and educate our employees, community partners and parishes to advocate on behalf of Catholic Charities

Current Strategic Initiatives:

• Older Adult Infrastructure Plan
• Improvement in Access to Internal Information - Intranet Redesign
• Implementation of Information System to Manage Volunteers – Complete
• Help me Grow Redesign
• Head Start Redesign
• Help Me Grow HFA Accreditation
• Standardized Electronic Clinical Education Resources – Complete
• Maximization of service provision to those with IDD across Catholic Charities
• Implementing new technology at senior centers
• Benchmarking – aligning outcomes with managed care requirements
• Head Start Outcomes
• Create baseline measurements to enable assessment of Catholic Charities' level of engagement with parishes
• Coordinated Entry of Homeless Services
• Explore feasibility of becoming an Integrated Community Services provider
• Attract and maintain licensed independent clinicians for behavioral health programming
• Intranet Redesign

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Catholic Charities Corporation
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Catholic Charities Corporation

Board of directors
as of 8/14/2020
SOURCE: Self-reported by organization
Board chair

Mr. Todd Schrader

Seeley, Savidge, Ebert & Gourash, Co., LPA

Term: 2019 -

Dale Kaprosy

ex officio Representative, Diocese Facilities Services Corporation

Frank Legan

Cedarbrook Financial

Joe Manning

Riverside Company

Danielle Maur

The Village of St. Edward

Robert McAuley

ex officio Representative, Rose-Mary Center

Todd Schrader

Seeley, Savidge, Ebert & Gourash, Co., LPA

Clinton Simmons

USA Firmware, Acacia Placement, LLC

Megan Kim

Greater Cleveland Partnership

Micheal Lonsway

Forest City Realty Trust

Suzanne Cason

Deloitte

Keith Durand

City of Cleveland

Edward Liggett

Cristal USA

Paul Marnecheck

Greater Cleveland Partnership

Kurt McMaken

Eaton

Dorothy Nemec

Marketing with Integrity, LLC

Christine Niro

Frantz Ward LLP

Kathleen Ryan

Sisters of Notre Dame

Anthony Searcy

John Hancock Private Client Group

Mark Seryak

ex officio Representative, St. Augustine Health Ministries

Rev. Thomas Stock

St. Stephen Parish

Joseph Swiderski

Huntington Bank

Debora Venzor

UBS

Timothy Warner

Huffman, Hunt, Klym & Warner

Suzanne Cason

Deloitte

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/06/2019

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data