Human Services

Trinity Services, Inc.

Helping people with disabilities and mental illness so that they may flourish and live full and abundant lives

aka Trinity Services Inc   |   New Lenox, IL   |  https://www.trinityservices.org

Mission

Trinity Services' mission is to provide the highest quality person-directed services and supports to people with disabilities and mental illness so that they may flourish and live full and abundant lives. This mission goes beyond options for housing, education, skills training, employment services, and health care. Trinity supports each person to stay connected to family, experience meaningful relationships, join groups, volunteer—and to remain active, valued members of their communities.

Ruling year info

1952

President and CEO

Mr. Thane A. Dykstra Ph.D.

Main address

301 Veterans Parkway

New Lenox, IL 60451 USA

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EIN

36-2194838

Cause area (NTEE code) info

Developmentally Disabled Services/Centers (P82)

Group Home (Long Term (P73)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Developmental disabilities may impact a person's cognitive, behavioral or physical abilities. Examples of developmental disabilities are autism spectrum disorders, cerebral palsy, fragile X syndrome, Down syndrome and fetal alcohol spectrum disorders. Mental illnesses may impact a person's mood, thoughts and behavior. Examples of mental illnesses are depression, anxiety, bipolar disorders, and schizophrenia. At Trinity Services, we recognize that every person has unique needs and interests. Therefore, we work to provide individualized support to each person, taking care to help everyone identify and achieve personal outcomes so that they may flourish. The people we serve have dreams and goals that they work toward each day. We aim to help them reach those outcomes, exercise their choices, and live full, abundant lives.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Community Day Services

Trinity’s Community Day Services emphasize developing work and social skills, and optimizing self-direction and self-determination. Program participants enjoy access to the community and are encouraged to engage with others as business customers, volunteers at an organization or members of a club. Advances in technology have helped promote learning and communication and are interwoven with activities throughout the day. Each program generally operates from 8:30 a.m.-3 p.m. with programming options available for six hours daily. Service and support planning occurs on an individual basis and is accomplished through a process, as each person’s plan seeks to maximize achievement in areas related to language, mobility, self-care, and personal finance, to name a few. Participants engage in a wide range of activities that teach basic skills for independent living. These include health and safety, culinary arts, nutrition, and environmental awareness. Other activities focus on gaining the skills needed to find a job, maintain personal finances, and become more self-reliant. In some programs, participants offer a product or service to the local community. Adults with disabilities who are ages 18 and older, and are served residentially by Trinity Services, live at home or are served by other agencies, are eligible to join Community Day Services at Trinity.

Population(s) Served
People with intellectual disabilities
People with psychosocial disabilities

Trinity Services offers a broad range of living options to people with developmental disabilities and mental illness. Settings include group homes (also referred to as community-integrated living arrangements, or CILAs), apartments, intermediate care facilities or ICF/DDs (the Trinity Living Centers), and opportunities for shared living arrangements. People live independently or with roommates, and they receive staff support as needed, from intermittently to 24 hours a day. Homes are offered in urban, suburban and rural settings in more than 30 Illinois communities. Most are located in Will County and adjacent portions of Cook and DuPage counties. Other homes are located in Southwest Illinois (Belleville and Mascoutah) and Central Illinois (Peoria).

Population(s) Served
People with intellectual disabilities
People with psychosocial disabilities

Disabilities and mental illnesses can create barriers to employment, but with the right support, anyone who seeks employment has the potential to obtain and keep a job that they enjoy. The Career Access Network at Trinity Services seeks to empower and enable people with disabilities and mental illness to secure community-based employment with competitive earnings and benefits. Offices are currently located in Joliet and Homewood. Services include employment opportunity analysis, personal employment planning, personal consulting and training to enhance job-seeking and retention skills, support for developing job preferences, disability awareness training, self-advocacy training, job development and placement, work orientation support, on-site coaching services, follow-up consulting and assistance, job groups and work assessments. Employment specialists and job coaches provide a strong network of support in every phase of the employment process, taking time to learn each person's strengths, skills, hopes and desires. The Branch: Well-Being and Enrichment Center is for young adults with developmental disabilities who have graudated high school (or are close to graduation), and who wish to develop job skills, social skills and connections in their communities. It offers a fun, high-tech atmosphere and group social activities. Trinity is a partner with Plainfield High School and Adventist Bolingbrook Hospital in a national employment services program called Project SEARCH. The hospital has created a lively spot called the Empower Room that is designed to stimulate young minds and prepare them for work opportunities. This is the Project SEARCH host site for the region. Participants are high school seniors. They are immersed in the workplace at the host site each school day for six hours during senior year. When they graduate, they receive support to get and keep a job.

Population(s) Served
People with intellectual disabilities
People with psychosocial disabilities

Trinity Services was originally founded as a school in 1950. Today, the school remains a vital support for students with developmental disabilities ages 3-21 in the New Lenox area. When a local school district is unable to provide appropriate services, Trinity School offers an alternative for students with autism or severe developmental delays. Using applied behavior analysis techniques, students are supported so they can learn functional academic, interpersonal, social and communication skills. A key piece of the educational experience is community integration, including shopping, educational field trips and use of local parks and recreational facilities. The goal of the school program is to help each student develop skills that will allow him or her to return to the local school district. Trinity School, located in New Lenox, serves about 30 students with disabilities from a wide geographic area.

Population(s) Served
People with intellectual disabilities
Children and youth (0-19 years)

Trinity provides comprehensive services for persons with a mental illness or a dual diagnosis (mental illness and developmental disability). The therapeutic, housing, employment, learning, and social options support a person to maintain optimal health and self-sufficiency. Outpatient programs provide group therapy and various activities that focus on interpersonal relationships, self-esteem, emotion management, social choices, men's and women's issues, art/craft therapy, nutrition, exercise, and more. Trinity uses evidence-based practices to create a friendly, non-threatening atmosphere for these activities, which promotes better learning and personal growth. Trinity's Intensive Outpatient Centers, Community Support Teams, and the Trinity Counseling Center are part of the Behavioral Health Network.

Population(s) Served
People with psychosocial disabilities
People with intellectual disabilities

The respite program provides relief to families and loved ones of people with developmental disabilities who need a break from caregiving or who are facing unforeseen circumstances. Family crises or medical emergencies, work scheduling issues, needing time to run errands, spending quality time with a spouse or other children, vacations, or just needing a break for some time alone to relax and recharge are some of the reasons families use Trinity’s Respite Program. Trinity offers both in-home and residential respite care.

Population(s) Served
Caregivers
Families

Where we work

Accreditations

Council on Quality and Leadership 2011

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of program sites

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

Trinity Services, Inc. works to provide the highest quality person-directed services and supports to people with developmental disabilities and mental illness so that they may flourish and live full and abundant lives. Trinity serves more than 3,500 adults and children who have intellectual/developmental disabilities or mental health needs. Trinity’s mission to help people flourish is at the heart of all it offers, including residential services, numerous community day services, employment services, a school, therapeutic horseback riding, respite services, a recreation center, a range of therapeutic services, and more. Trinity Services strives to help the people it serves achieve the 21 Personal Outcome Measures®, developed by the Council on Quality and Leadership. These are divided into five areas: My Human Security — Non-negotiable human and civil rights 1. People are safe 2. People are free from abuse and neglect 3. People have the best possible health 4. People experience continuity and security 5. People exercise rights 6. People are treated fairly 7. People are respected My Community — Access to be in, a part of, and with community 8. People use their environments 9. People live in integrated environments 10. People interact with other members of the community 11. People participate in the life of the community My Relationships — Social support, intimacy, familiarity, and belonging 12. People are connected to natural support networks 13. People have friends 14. People have intimate relationships 15. People decide when to share personal information 16. People perform different social roles My Choices — Decisions about one’s life and community 17. People choose where and with whom they live 18. People choose where they work 19. People choose services My Goals — Dreams and aspirations for the future 20. People choose personal goals 21. People realize personal goals Trinity Services is guided by 10 Core Values that are central to its culture: Servant Leadership Serving and Supporting Honest and Open Communication Discretionary Effort Personal Growth Thinking Ahead and Following Through Collaboration Stewardship Achieving Outcomes Continuous Improvement

Trinity Services, Inc. provides a wide range of services to the more than 3,500 people it supports. Services include community living, employment services, community day services, The Branch: Well-Being and Enrichment Center, the Trinity School, therapeutic services, Community Support Teams, the Trinity Counseling Center, respite services and more. Services are tailored to each individual person receiving support.

Trinity employs nearly 1,000 staff members who receive extensive classroom and on-the-job training and who are dedicated to helping the people they support. Staff members include independent living coaches (direct support professionals), team leaders, qualified intellectual disabilities professionals, social rehabilitation counselors, psychologists, program specialists, behavior analysts, registered nurses and administrative staff. Staff are led by an Executive Committee that provides direction and support and meets once a week to keep the organization closely interconnected and ensure its mission is consistently carried out. The organization is governed by a Board of Directors that works cooperatively and collaboratively to further the mission of Trinity Services and that oversees governance and policy-making.

Since 1992, Trinity has earned the highest level of accreditation possible from The Council on Quality and Leadership—the Person-Centered Excellence Accreditation with Distinction. Trinity undergoes this rigorous accreditation process every four years. The programs Trinity operates are approved by the Illinois State Board of Education and certified by the Illinois Department of Human Services. The Trinity Living Centers are licensed by the Illinois Department of Public Health.

Since opening its doors as Trinity School in 1950, Trinity Services, Inc. has grown tremendously to support more than 3,500 people ages 3-103 today through a wide range of services and supports.

Financials

Trinity Services, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Trinity Services, Inc.

Board of directors
as of 8/5/2020
SOURCE: Self-reported by organization
Board chair

Mr. Raymond McShane

Community Volunteer

Term: 2019 - 2020

Raymond McShane

Community Volunteer

Barbara Hall

Community Volunteer

Ken Stromsland

Architect

Jan Agazzi

Community Volunteer

Barbara McGoldrick

Community Volunteer

Bob Libman

Business Owner Libman Investments

Greg Geuther

Self-employed

Chris Falvey

Logistics Coordinator, Clean Harbors Environmental Services

Thane Dykstra

President and CEO, Trinity Services Inc.

Ron Stricklin

Community Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Keywords

intellectual disabilities, developmental disabilities, autism, residential services, Community Integrated Living Arrangements, supported employment, social enterprise, school, counseling, mental health, day program, community day services, CILAs, respite,