Jewish Family Service of Greater Dallas
An open door to all in need
Programs and results
What we aim to solve
Jewish Family Service is an open door to those in need regardless of religion, race, ethnicity, or ability to pay. Our services and programs are built upon our core beliefs:
Any of us might need help from time to time as we navigate life's unexpected crises and challenging transitions.
An individual's emotional and physical well-being is the foundation for personal self-sufficiency, strong families, and meaningful social relationships.
Each child's physical, intellectual, and emotional potential can best be realized by growing up in a safe and nurturing environment.
All adults want to support themselves, meet family needs, and contribute productively to their community.
Older adults should have the option to remain in their own homes for as long as it is safe to do so.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Mental Health
Individual Counseling
Our licensed professionals offer individual counseling, helping children, adolescents and adults identify and understand their feelings, and develop skills and behaviors to better deal with them.
Mental Health Addiction Counseling
Open to anyone in need, JFS offers comprehensive services to troubled youth, adults and older adults with addiction disorders including substance abuse and dependence, eating disorders, sexual addiction, self-harm and other addictive behaviors.
These services address related mental health issues such as suicidality, depression and anxiety and include support for parents, siblings and other family members.
Individual and Family Counseling
Psychotherapy
Behavioral Treatment
Recovery Support
Psychotherapy Groups
Family Support
This specialized community resource will help those battling addictive behaviors find help and hope for as long as needed.
Individual Counseling for Children and Adolescents with Special Needs
We offer individual counseling for children with special needs, helping them identify and understand their feelings, and develop appropriate skills and behaviors to better deal with them.
Individual Play Therapy
When young children are troubled, play therapy is often the best way to understand their concerns and to help them learn about themselves and those around them, and alternative ways to handle various situations. Licensed professionals work with children at their own level, helping them to express their feelings and begin the healing process.
Psychological Evaluations for Children and Adolescents
Intellectual, achievement, and emotional testing for children ages 5 to 16, to assist in diagnostic assessment and treatment recommendations.
Marital Counseling
Our licensed professionals help build stronger marriage relationships by identifying concerns and improving communication.
Pre-Marital Workshop
Participants in this group learn the skills to develop a solid foundation for a successful marriage.
Family Counseling
Our licensed professionals help build stronger families by improving communications and relationships.
Family Violence Intervention and Counseling
Our licensed professionals help individuals or families coping with emotional, physical, or sexual abuse to reach physical and emotional safety. Learn more about our Family Violence Services.
Parent/Child Support
We offer a variety of services to help strengthen the parent/child relationship, whether learning to parent young children or issues related to adult children with aging parents.
Grief Support Groups
For adults of any age who have suffered a loss through death, we offer 2 different support groups. For more information, please visit our Support Groups page.
Care Management
For adults whose needs are best met by a care manager to coordinate services, the care manager will assess needs, abilities, and resources; develop a plan for support, including external referrals if necessary; and monitor progress.
Food Pantry/Emergency Assistance
Food Pantry
The Jewish Family Service Food Pantry is an affiliate of the North Texas Food Bank, addressing issues related to hunger in the Dallas area.
JFS’ Food Pantry provides food for qualified families and individuals in the following North Dallas and Carrollton zip codes: 75209, 75220, 75225, 75229, 75230, 75231, 75234, 75238, 75240, 75243, 75244, 75248, 75252, 75254, 75287, 75001, 75006, 75007, 75010, 75011.
Food Pantry Hours (by appointment only):
Tuesday, Thursday and Friday: 9:00 am – 1 pm
To make an appointment please call 972.437.9950.
Our Food Pantry is set up so that individuals are able to choose food items just as they would in a grocery store. Kosher foods are available for those who observe Jewish dietary laws. In addition to regularly scheduled appointments for individuals and families at our Pantry, we provide home delivery for the homebound or disabled individuals as appropriate.
Case Management
For those individuals who come to our Pantry, access to the food pantry Case Manager is provided. When an unmet need arises, we work in providing information and referrals as appropriate and also coordination of those needed services. “Wraparound Services” are provided to address basic needs essential to regaining self-sufficiency.
Access to the Continuum of Our Agency Services
Those who use our Food Pantry have access, if needed, to our individual and family counseling, employment counseling, family violence intervention, special needs services and services for the elderly.
Limited Emergency Financial Assistance
Current clients of JFS may have access to limited financial assistance if the family or individual find themselves in financial crisis (NOTE: Financial assistance is not available to the general public at this time).
Some examples:
bus passes
having disconnection notice on electricity
facing eviction from their apartment, or
needing medication assistance
North Texas Food Bank Mobile Pantry
As a partner agency of the North Texas Food Bank, we are able to offer fresh produce to anyone in need through their mobile pantry once a month. The truck parks in the Jewish Family Service parking lot on the 4th Wednesday of every month from 10:00 am to 12:00 pm. First come, first served. Please call for more information.
Vickery Meadow
Vickery Meadow Neighborhood Alliance, Jewish Family Service, Catholic Charities, Temple Emanuel, Our Ladies of Charity and St. Vincent de Paul collaborated to create the Vickery Meadow Food Pantry serving 75231 and 75243 zip codes only. JFS Case Management Services are also available on site.
Older Adult Services
Jewish Family Service provides a wide spectrum of services to help older adults remain independent in their communities for as long as they can function safely and effectively. Services include:
Support Groups
Services for Older Adults with Memory Loss, Alzheimer's Disease or Related Dementias
Assessment and Care Management
Individual Counseling and Psychotherapy
Community Chaplaincy
Lifeline Emergency Response Service
Homemaker Services
Personal Resource Organizers (PRO)
Kosher Home-Delivered Meals
Assistance to Holocaust Survivors
Counseling for Adult Children of Older Adults
Psychiatric Consultation
Mental Health Addiction Counseling
Guardianship
Information and Referral
Senior Resource Connect
Indigent Burial
Family Violence
Jewish Family Service provides crisis intervention and safety planning, counseling, and support groups for the victim of family violence, as well as professional help for the abuser.
For information about any of these services, please call 972.437.9950 and ask to speak to Intake. Our professional staff is available 24 hours a day. If you are calling when our office is closed, our answering service will connect you to one of our social workers. If you are in immediate physical danger, please call 9-1-1.
Crisis Intervention/Safety Planning
In the event of a family-violence crisis, JFS works to provide immediate physical and emotional safety, and to develop a plan for future safety. We work in conjunction with other community agencies as necessary to provide appropriate housing, legal, or medical services.
Support Groups
We offer a wide array of support groups for both women and men. Please visit our Support Groups page to learn more.
Individual Counseling for Adults Affected by Abuse
Our professional staff provides individual counseling for adults who have been affected by emotional, physical, or sexual abuse, whether that abuse is in the past or ongoing.
Individual Play Therapy for Children Affected by Abuse
Our professional staff provides age-appropriate one-on-one play therapy for children who have been victims of emotional, physical, or sexual abuse, or who have witnessed any type of abuse in their homes.
Therapeutic Group for Children Affected by Abuse
Our professional staff guides this group for children who are currently facing any type of abuse against themselves or a family member, or have in the past.
Parent/Child Counseling
Our professional staff provides family counseling for parents and children who want to work together to explore issues related to family violence.
Individual Counseling for the Abuser
JFS will provide counseling for an abuser who wants to work to change his/her pattern of behavior.
Psychiatric Consultation
JFS provides psychiatric consultation as appropriate to help with challenging client issues.
Employment Assistance
JFS professionals provide employment assistance to women who are seeking to establish financial independence.
Prevention/Education Programs
JFS provides family-violence education programs to parents, teachers, and clergy of all communities, as well as accredited conferences for those who work professionally with victims of abuse.
Career & Employment Services
Jewish Family Service offers assessment, counseling, job search training assistance, and selective placement services to help the unemployed, underemployed and persons with special needs (physical and emotionally disabled, single heads of households, New Americans, and the elderly).
Career Guidance
Our career-management specialists provide individualized assistance to identify career options/alternatives in employment transition. The focus is on placement, improving job-search effectiveness, achieving career goals and re-employment.
Job Search Resource Center
This Center provides job seekers: Job leads, networking contacts and job-search information, use of phone, computers, fax, copier, and Internet directory.
To employers, we provide (at no cost): candidate profiles for pre-screening, candidates resume book, and job requisition posting service.
Hours: Monday, Wednesday, Thursday, Friday: 12:00 pm – 5:00 pm; Closed Tuesdays
Financial Coaching
Are you prepared for your financial future? Schedule a free Financial Coaching Session at JFS to find out!
Financial Coaching is part of the Working Families Success Program, which aims to prepare individuals and families for a future of self sufficient security. Through this program, our Financial Coach will utilize techniques and set attainable financial goals to help guide you and/or your family.
Attend on of our Financial Education Workshops to learn more about how our free, private, one-on-one financial coaching services with Kristie Johnson or Marina Garcia can help you and your family. Email [email protected] for more information
Services for Special Needs Clients
Services are tailored for disabled/special-needs individuals and we provide direct assistance in job-search training, job placement, and on-the-job training. Our primary referral source is the Department of Assistive and Rehabilitative Services.
Psychiatric Consultation
Jewish Family service provides psychiatric consultation to help with challenging client issues.
Services for Veterans and their Families
Open to anyone in need, Career & Employment Services at Jewish Family Service provide career counseling services for veterans, wounded warriors and their spouses and family members. Our specially-trained professionals offer long-term support and career guidance to help our community’s veterans, wounded warriors and their families identify strengths to transition into a successful career.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of unique website visitors
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of website sessions
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of Facebook followers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people on the organization's email list
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
When people turn to Jewish Family Service for help, they can rely on licensed professionals with the education, expertise, experience, and heart to make a positive difference in thousands of lives every year in an atmosphere of respect and confidentiality.
What are the organization's key strategies for making this happen?
When people come to Jewish Family Service for help, they know they can count on our expertise. Our professional staff includes Licensed Clinical Social Workers, Licensed Marriage & Family Therapists, and Licensed Professional Counselors. We also work with consulting Psychiatrists as necessary. All of our professional staff continue their own education and training as appropriate to their licensure.
What are the organization's capabilities for doing this?
Jewish Family Service of Greater Dallas is a nonsectarian mental health and social services agency that impacts almost 11,000 lives a year. For more than 65 years, JFS has welcomed anyone through our doors regardless of race, ethnicity, religion or the ability to pay.
What have they accomplished so far and what's next?
Jewish Family Service is one of only six Dallas-Fort Worth agencies accredited by the Council on Accreditation. We continually meet the highest standards of practice in areas including governance, fiscal management, human resources management, and quality improvement.
Our community can rely on our expertise.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Anyone in the Greater Dallas Area, regardless of age, race, religion, or ability to pay for services.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Jewish Family Service of Greater Dallas
Board of directorsas of 01/19/2023
Mr. Eric Goldberg
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 09/24/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.