Pet Haven Inc. of Minnesota

Fostering Love and Saving Lives Since 1952

aka Pet Haven   |   Minneapolis, MN   |  www.pethavenmn.org

Mission

Pet Haven Inc. of Minnesota rescues, rehabilitates and re-homes cats and dogs, spays and neuters to reduce overpopulation, promotes responsible guardianship through educational programs, and advocates on behalf of companion animals.

Notes from the nonprofit

We pride ourselves on providing a platinum standard of care for all our pets along with providing stellar customer service. Our "match-making" skills have been finding pets' homes since 195. We treat every pet is like a family member making sure we take care of not just their physical health but their behavioral health too. We rely on our community's generosity so every dollar is precious to us. We make sure to keep our administrative costs down through our volunteer program. Volunteers are the backbone of Pet Haven allowing us to sue dollars where they are needed most. Animal care.

Ruling year info

1964

Executive Director

Ms. Kerry Sue D'Amato

Main address

PO Box 19105

Minneapolis, MN 55419 USA

Show more contact info

EIN

41-6040860

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We work with community Animal Control and Shelters to help homeless and unwanted dogs and cats find homes with loving families through foster-based care. As a result of this work we help to reduce euthanasia of healthy adoptable pets. We also provide a safe option for pet owners in crisis to surrender their pet. Knowing their pet will be safe and in the home of a foster family reduces the stress of an already stressful and difficult decision. Every dog and cat lives with a foster family until they find their forever families. We provide all of their basic needs including proper food, veterinary care, behavior training, and supplies. Through in-home fostering, we learn about each animal’s temperament, personality, likes/dislikes, and any medical needs. With this first-hand information, we can then find the right family for each dog and cat. This helps us to provide the public interesting in adopting a rescue animal a relationship they can trust.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Rescue and Rehome

1. Rescue, rehabilitate and rehome cats and dogs.
All animals receive complete veterinary care including exams, spay/neuter, vaccinations, and microchip identification. The animals in our adoption program stay in volunteer foster homes until permanent homes are found for them.

2. Spay and neuter to reduce pet overpopulation.
Pet Haven grants to other companion animal rescue groups to assist their spay/neuter efforts. The grants are focused on altering cats and large-breed dogs where the problem of overpopulation is the greatest.

3. Promote responsible guardianship of companion animals through educational programs.
All Pet Haven adopters are provided with animal care information. In addition, Pet Haven publishes a quarterly newsletter, a website, blogs, and has booths at community events, all of which provide information regarding the care of companion animals to the public.

4. Advocate on behalf of companion animals.

Population(s) Served
Adults

Pet Haven is committed to rescuing, rehabilitating and rehoming unwanted cats and dogs. Pet Haven provides the necessary medical care, including spaying and neutering all animals prior to adoption. Pet Haven is a foster-based animal adoption group with a committed network of volunteers throughout the metro area.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Rescue and Rehome

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

We use a software system called Sparkie to collect animal flow data. We upload data into a national data base called Shelter Animals Count which promotes transparency in the Animal Rescue industry.

Number of animals rescued

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Rescue and Rehome

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

We use a software system called Sparkie to collect animal flow data. We upload data into a national database called Shelter Animals Count which promotes transparency in the Animal Rescue industry.

Number of animals surrendered by their owner

This metric is no longer tracked.
Totals By Year
Related Program

Rescue and Rehome

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

We use a software system called Sparkie to collect animal flow data. We upload data into a national data base called Shelter Animals Count which promotes transparency in the Animal Rescue industry.

Number of animals euthanized

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Rescue and Rehome

Type of Metric

Context - describing the issue we work on

Direction of Success

Decreasing

Context Notes

Increased euthanasia is directly correlated to the increase of feline intakes and compromised kittens we accepted into the organization. We do not want to turn away those in need of medical attention.

Number of animals rehabilitated

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Foster Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Our foster program is key to rehabilitating dogs and cats in need. Animals come into the organization often suffering trauma and our professional and skilled fosters prepare them for adoption.

Total dollars of operating costs per animal per day

This metric is no longer tracked.
Totals By Year
Related Program

Foster Program

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

An increase in cost per animal is the direct result of decisions made to accept the pets that needed us most coming out of the pandemic. Many had medical issues that required more intensive care.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Find quality homes for every animal in our care
Encourage responsible companion animal guardianship in our community
Advance the value of companion animals in our society
Eliminate the need to euthanize dogs and cats as a means of population control through implementation and advocacy of spay/neuter procedures
Reduce pet overpopulation through our spay and neuter initiatives
Be a rewarding place to volunteer

Strategies for accomplishing our goals:
Find quality homes for every animal in our care:
We are Minnesota first Foster based Rescue established in 1952. We consider ourselves match makers. By having animals living with fosters in their homes they are able to understand and evaluate the animals behaviors and needs thus making sure the animal is placed with the best family for them ensuring a forever home.

Eliminate the need to euthanize unwanted healthy dogs and cats by providing a safe haven through our foster care program:
We remove dogs and cats in shelters at risk for euthanasia and place them into loving homes where they can recover, rehabilitate and

Facilitate forever families for the animals in our foster program:
We do this by matching the right animal for the right family offer pre-adoption and post adoption support including behavior and training support

Create the Forever Families Program:
As part of our growth we will be moving to offering Temporary Foster Care for pet owners in crisis

Encourage responsible companion animal guardianship in our community:
We do this through our volunteers and their advocacy in the community

Advance the value of companion animals in our society:

Eliminate the need to euthanize dogs and cats as a means of population control:
We do this through implementation and advocacy of spay/neuter procedures prior to adoption

Reduce pet overpopulation through our spay and neuter grant initiatives to help under served populations
Be a rewarding place to volunteer where people can make a real difference in the lives of animals and the people who love them.

Pet Haven is capable of reaching its goals through our thoughtfully crafted strategic plan, support of the Board of Directors, Staff and volunteers committed to Pet Haven's growth and longevity. Pet Haven is careful with its resources and utilizes the very strong volunteer base which keeps staffing costs to a minimum allowing more funds for direct animal care programming thus staying true to our mission. As a result Pet Haven has a strong dedicated donor base that continues to grow and support the mission. Pet Haven, established in 1952, has been careful and calculated in its growth to be sure programs are fully supported.

We have increased the amount of animals we have saved from municipal shelters by 27% since 2018. Thus increasing our adoptions and providing loving companions to more families in need. We have also increased our ability to help owners in crisis from 2018 to 2020 by 250% providing a safe haven for their pets and peace of mind for the owner in crisis. We have given over $240,000 in grant money to organizations in need of Spay and Neuter services helping to reduce pet over population and the suffering of unwanted animals. We have established an emergency medical fund called the phoenix fund which allows us to bring in unwanted pets in medical crisis, provide for their care and find them forever families when recovered.
Moving forward Pet Haven will be exploring a Temporary Foster Program for Owners in Crisis thus reducing the need for surrender and helping to keep families together.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve a diverse group of people in the community and a wide social/ethnic/ financial demographic.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We changed our adoption process to streamline adopters that had qualified for adoption but the pet was no longer available. Instead of making them fill out an entirely new adoption form for a new pet, we changed our system to a one-time qualification that will open the door to any pet available that would be a good match. We made this change as a direct result of feedback from our customers.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    This has improved our overall customer service and satisfaction with the organization and trust from the community.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Pet Haven Inc. of Minnesota
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Pet Haven Inc. of Minnesota

Board of directors
as of 03/01/2022
SOURCE: Self-reported by organization
Board chair

Marcella McIntyre

Jenny Jurek

Jack Novak

Lucinda Winter

Marcella McIntyre

Kate Mudge

Annette Agner

Jennifer Sposeto

Dr. Katie Cartledge

Elijah Berg

Monika McDole-Russell

Maren Willette

Janet Watson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/28/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 02/28/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.