Moments of Hope Outreach Inc
Programs and results
What we aim to solve
Those experiencing homelessness in our area and those struggling to avoid it lack sufficient funds to pay basic living expenses while putting food on their tables; many going days without a meal. Due to the lack of affordable and transitional housing, our homeless population is growing. Some of our housed friends are becoming homeless due to their apartment buildings being condemned, and they lack alternative housing options.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Weekly Outdoor Community Outreach Events
Our weekly Saturday Servings events provide a healthy hot meal to 250-500+ poverty-stricken neighbors; many of whom are experiencing homelessness. Healthy hot meals are prepared and served by local churches and businesses. Our mobile pantry provides each guest with enough groceries to prepare six healthy meals for every member of their household. In addition to lunch, groceries, and fellowship, we provide tents, sleeping bags, clothing, toiletries, health screenings, bike repairs, and assistance applying for benefits such as Medicaid and SNAP, and replacement birth certificates, Social Security cards, and photo IDs. Saturday Servings events are held every Saturday...regardless of weather. We have only canceled 4 events in over 300 events so far. We served 3,306 unique individuals in 2020; up from 744 in 2019. The upward trend continues in 2021.
Outreach
We canvas our serving area almost daily in search of new neighbors experiencing homelessness. We check-in with our friends living outside and provide supplies such as replacement tents and sleeping bags. We have distributed over 1,000 new sleeping bags and tents since 2015. We have helped 57 of our unsheltered neighbors end their homeless nightmare through stable housing.
Our weekly visits to homeless camps allows us to assess needs and provide vitally needed supplies, such as tents, tarps, sleeping bags, propane stoves & heaters, propane refills, canned foods, bottled water, clothing, etc. During dangerous weather, we provide Emergency Shelter in motels. We provide Dignity Stays in motels for those who have gone weeks without bathing. We assist our homeless friends seeking shelter and housing resources, and with applying for benefits such as Medicaid & Medicare, SNAP, and replacement birth certificates, Social Security cards, and photo IDs.
Mo Hope Pantry
On January 2nd of 2018, we opened the Mo Hope Pantry to provide Hanover County residents free groceries, toiletries, and assistance applying for benefits such as Medicaid & Medicare, SNAP, and replacement birth certificates, Social Security cards, and photo IDs. We served 1,632 unique individuals in 2020; up from 744 in 2019. Our food pantry is located near the Hanover Courthouse and provides enough groceries to prepare six healthy meals for their entire household to 200-300+ neighbors each week. Staff and volunteers assist with applications for benefits such as Medicaid and SNAP. In 2020, we distributed enough canned foods, dry goods, fresh fruit & veggies, and frozen meat to prepare over 66,500 meals. Our pantry operation regularly supports nine area food ministries and pantries with surplus bulk food we receive from the food bank and other sources.
Emergency Shelter
We serve as a safety net to Richmond’s shelter system and those homeless neighbors who are unable to access traditional shelter after hours or when it is full. We provide Emergency Motel Stays during dangerous weather, Dignity Stays for those who haven’t bathed in weeks, and our Room in the Inn program at Christmas. We provided emergency shelter for 204 individuals in 2020 for a total of 1,745 nights, and at a cost of $103,000. 127 of those individuals were Henrico County residents, and accounted for 1,289 nights.
Where we work
Awards
Spirit of Volunteerism - Spirit of Team Award 2019
Hanover County
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people
Related Program
Weekly Outdoor Community Outreach Events
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our weekly Saturday Servings events provide our guests with a hot meal prepared & served by our partner churches & businesses. Meals are provided to every member of each household served.
Number of canned goods distributed at weekly Saturday Servings events.
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people
Related Program
Weekly Outdoor Community Outreach Events
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Every member of each household served at our Saturday Servings events received two cans of proteins, two cans of veggies, and one can of fruit.
Number of bags of toiletries distributed at Saturday Servings events.
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people
Related Program
Weekly Outdoor Community Outreach Events
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Each bag contains a roll of toilet paper, toothbrush, toothpaste, deodorant, soap, shampoo, razor, lip balm, and comb.
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
These volunteer hours include our Saturday Servings events, Mo Hope Pantry, and Outreach. The reduction in volunteer hours in 2019 was due from hiring two full-time employees, and COVID in 2020.
Number of nights in a hotel/motel provided as emergency shelter.
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Outreach
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We selectively provide emergency shelter for our homeless friends during times of dangerous weather such as temperatures below 30º or above 95º, heavy snowfall, or when children are involved.
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of pounds of food distributed at our Mo Hope Pantry.
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The amount of food distributed through our pantry increased in 2020 as the result of becoming a distribution hub for nine other pantries and ministries, as well as an increase in households we serve.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We're providing a safety net for those we serve; currently 4,938 between our Saturday Servings events and Mo Hope Pantry, and that number is growing quickly. We aim to supplement the food and hygiene products they purchase weekly, as well as provide a hot meal. We are committed to helping those experiencing homelessness connect with housing and shelter resources, and providing temporary shelter when possible. Most importantly, we will give Hope to all who are struggling whom we serve.
What are the organization's key strategies for making this happen?
Homeless Outreach & Camp Visits – We check-in with our friends living outside and provide supplies such as replacement tents and sleeping bags. We have distributed 1,000+ new sleeping bags and 1,000+ new tents since 2015. We have helped 57 of our unsheltered neighbors end their homeless nightmare through stable housing.
Emergency Shelter Program - We serve as a safety net to Richmond's shelter system and those homeless neighbors who are unable to access traditional shelter after hours or when it is full. We provide Emergency Motel Stays during dangerous weather, Dignity Stays in motels for those who have not bathed in weeks, and our Room in the Inn program at Christmas…because no one should spend Christmas Eve and Christmas Night outside. We provided emergency shelter for 204 individuals in 2020 for a total of 1,745 nights, and at a cost of $103,000.
Mo Hope Pantry – Our food pantry is located near the Hanover Courthouse and provides enough groceries to prepare six meals to 150-250+ neighbors each week. Our staff assists with applications for benefits such as Medicaid and SNAP. In 2020, we distributed enough canned foods, dry goods, fresh fruit & veggies, and frozen meat to prepare over 66,500 meals. Our pantry operation regularly supports nine area food ministries and pantries with surplus bulk food we receive free from the food bank and other sources.
Saturday Servings – Our Saturday Servings Community Outreach events offer critical nutrition through quality food items to households experiencing food insecurity. Since 2016, we have hosted over 300 weekly outdoor community outreach events and served over 55,000 free lunches. Through our partnership with Feed More, our mobile pantry provides each individual enough groceries to prepare six meals. Our guest tallies continue to climb due to COVID, and we currently serve an average of 310 struggling neighbors each Saturday rain or shine.
These events provide a free hot meal, health screenings, clothing, bike repairs, tents and sleeping bags for those experiencing homelessness, and assistance with Medicaid, SNAP, and replacement photos IDs. For many of our guests, these events provide a rare opportunity to socialize and fellowship, as many are seniors, disabled, and shut-ins. The hot meals we provide are prepared and served by groups from partner churches and businesses.
What are the organization's capabilities for doing this?
We've partnered with many churches and businesses who support our Saturday Servings events, our Mo Hope Mobile Pantry, and our new Mo Hope Pantry at our office. In 2020, we had 300 volunteers working with us.
What have they accomplished so far and what's next?
We've helped 43 friends overcome homelessness and get their own apartments.
At our Saturday Servings events, we served 6,469 meals in 2017, 11,565 meals in 2018, and 10,739 in 2019.
The number of Saturday Servings guests we've created profiles on has grown from 400 men, women, and children in November 2017 to 3,141 as of December 31, 2019. The number of Saturday Servings guests who indicate they are homeless is 489 as of December 31, 2019.
2020 Summary
Overall Reach:
4,938 unique individuals served...Up from 3,450 in 2019.
Homeless Outreach:
108 new tents distributed...Down from 113 in 2019.
146 new sleeping bags distributed...Down from 234 in 2019.
1,000+ sleeping bags & 950+ tents since 2015.
Emergency Shelter Program:
204 individuals provided motel stays...Up from 170 in 2019.
1,745 nights...Up from 878 in 2019.
$103,000 for motel rooms...up from $50,148 in 2019.
67 children ages 0-17...Up from 25 in 2019.
Weekly Outdoor Community Outreach Events:
Since 2016 - over 280 events and 41,000+ lunches.
Unique individuals served - 3,306...Up from 1,813 in 2019.
Guests served on average weekly - 244...Up from 202 guests in 2019.
Highest number of guests served - 433...Up from 295 guests in 2019.
Lunches served - 12,954...Up from 10,739 lunches in 2019.
Pounds of groceries distributed - 564,096...Up from 53,500 in 2019.
Groceries measured in meals - 104,979
Pounds of toiletries distributed - 36,400...Up from 10,700 in 2019.
Mo Hope Pantry:
Unique individuals served - 1,632...Up from 744 in 2019.
Guests served on average weekly - 155...Down from 160 in 2019.
Highest number of guests served - 309...Up from 286 in 2019.
Pounds of groceries distributed - 958,584...Up from 77,232 in 2019.
Groceries measured in meals - 66,513
Pounds of toiletries distributed - 71,160...Up from 24,000 in 2019.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Moments of Hope Outreach Inc
Board of directorsas of 03/10/2022
Chuck Stiff
John McClung
Algosec
Robert Hummer
Moments of Hope Outreach
Shari Anderson
Hanover County Dept. of Transportation
Dave Anderson
Maureen Bednar
Moments of Hope Outreach
Dwight Carlisle
Bank of America
Tobie Stanley
Bank of America
Nelson Parker
Party Perfect
David Collins
VCU Health
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
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