PLATINUM2023

Moments of Hope Outreach Inc

aka Mo Hope Village, Mo Hope Pantry, Mo Hope, MOHO   |   Hanover, VA   |  www.mo-hope.org

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Mission

We exist to give Hope to our neighbors experiencing homelessness and those living in poverty. Moments of Hope Outreach is a ministry that serves Hanover and Henrico counties, and Richmond north of the James River. We began as a one-man outreach in late 2014, and became a 501(c)(3) nonprofit organization in 2016. Mo Hope operates a homeless outreach and food pantry, provides non-congregate emergency shelter to our homeless neighbors, and hosts a weekly community outreach luncheon rain or shine with a mobile pantry, health screenings, bike shop, clothing ministry, homeless services, and prayer.

Notes from the nonprofit

We are committed to providing the most accurate data available. Thank you for exploring Moments of Hope Outreach Inc.

Ruling year info

2016

Chief Executive Officer

Nelson Parker

Main address

13400 Hanover Courthouse Rd

Hanover, VA 23069 USA

Show more contact info

EIN

81-1110291

NTEE code info

Homeless Services/Centers (P85)

Emergency Assistance (Food, Clothing, Cash) (P60)

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We aim to address unsheltered homelessness, food insecurity, and to give Hope.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Weekly Outdoor Community Outreach Events

Our weekly Saturday Servings community outreach events offer critical nutrition via free groceries to households experiencing food insecurity. Since 2016, we have hosted over 420 weekly outdoor community outreach events in the same shopping center parking lot, and served over 100,000 free lunches prepared and served by groups from partner churches and businesses. Our guest tallies continue to climb.

2022 Outcomes & 2023 Projections
Highest Saturday Serving Guest Tally: 538 down from 550
Highest Saturday Serving Guest Tally projected for 2023: 650 (Record 722 served on 5/27/23)
Average Saturday Serving Guest Tally: 394 up from 305
Average Saturday Serving Guest Tally projected for 2023: 525
Total Lunches Served: 21,301 up from 16,205
Total Lunches projected for 2023: 30,000 (25,568 lunches YTD)
Meals as Groceries distributed at Saturday Servings by our Mobile Pantry:
126,156 up from 96,030
Meals projected for 2023: 135,000 (150,375 meals YTD)

Population(s) Served
Economically disadvantaged people
Unemployed people
Veterans

We conduct outreach to homeless camps and panhandlers multiple times each week due to the growing number of people experiencing homelessness in our service area. We provide food, resources, and guidance on building camps for the newly homeless. We conduct wellness checks on our chronically homeless neighbors and provide vital supplies. We have distributed 2,300+ new sleeping bags and 2,200+ new tents since 2015.

2022 Homeless Outreach Outcomes & 2023 Projections
Backpacks distributed: 130
Backpacks projected for 2023: 150
Fast Food Gift Cards distributed: 685
Fast Food Gift Cards projected for 2023: 700
Sleeping bags distributed: 319
Sleeping bags projected for 2023: 400 (452 sleeping bags distributed as of 12/5/2023)
Tarps distributed: 165
Tarps projected for 2023: 150
Tents distributed: 226
Tents projected for 2023: 240 (363 tents distributed as of 12/5/2023)

Population(s) Served
Homeless people

Our food pantry located near the Hanover Courthouse opened in 2019 and provides enough groceries to prepare six meals to 350-500+ neighbors each week. Our pantry also provides groceries to 550-700+ neighbors via our Mobile Pantry at our Saturday Servings events. It also regularly supports fifteen area food ministries and pantries with surplus bulk food we receive free from the food bank and other free sources. The majority of the food we receive comes from Feed More, our generous food bank partner.

2022 Mo Hope Pantry Outcomes & 2023 Projections
Highest Pantry Guest Tally: 390 up from 247
Highest Pantry Guest Tally projected for 2023: 450 (Record 497 guests YTD)
Average Pantry Guest Tally: 244 up from 173
Average Pantry Guest Tally projected for 2023: 325 (382 guests average YTD)
Meals as Groceries distributed at pantry in Hanover: 77,730 up from 54,306
Meals projected for 2023: 90,000 (110,190 meals YTD)

Population(s) Served
Economically disadvantaged people
Homeless people

2024 will be the eighth year Moments of Hope Outreach will operate its non-congregate Emergency Shelter Program utilizing private motel rooms. We serve as an unofficial safety net to the Greater Richmond Continuum of Cares (GRCoC) shelter system, and those homeless neighbors who are unable to access traditional shelter after hours or when beds are unavailable, and therefore have nowhere else to turn. When funding is available, we provide Emergency Motel Stays up to three nights for those suddenly experiencing homelessness while they try to access the shelter system or resolve their situation. For our chronically homeless neighbors we provide Emergency Motel Stays during dangerous weather and monthly two-night Dignity Motel Stays for those who have not bathed in weeks.

2022 Emergency Shelter Program Outcomes & 2023 Projections
Motel Nights: 1,375, down from 1,390
Motel Nights projected for 2023: 1,500
Individuals Sheltered: 430 up from 196
Individuals Sheltered projected for 2023: 450

Population(s) Served
Homeless people
Economically disadvantaged people

Where we work

Awards

Spirit of Volunteerism - Spirit of Team Award 2019

Hanover County

Affiliations & memberships

Greater Richmond Continuum of Care 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Related Program

Weekly Outdoor Community Outreach Events

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our weekly Saturday Servings events provide our guests with a hot meal prepared & served by our partner churches & businesses. Meals are provided to every member of each household served.

Number of canned goods distributed at weekly Saturday Servings events.

This metric is no longer tracked.
Totals By Year
Related Program

Weekly Outdoor Community Outreach Events

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Every member of each household served at our Saturday Servings events received two cans of proteins, two cans of veggies, and one can of fruit.

Number of bags of toiletries distributed at Saturday Servings events.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people

Related Program

Weekly Outdoor Community Outreach Events

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Each bag contains a roll of toilet paper, toothbrush, toothpaste, deodorant, soap, shampoo, razor, lip balm, and comb.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of nights in a hotel/motel provided as emergency shelter.

This metric is no longer tracked.
Totals By Year
Related Program

Homeless Outreach & Camp Visits

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We selectively provide emergency shelter for our homeless friends during times of dangerous weather such as temperatures below 30º or above 95º, heavy snowfall, or when children are involved.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Groceries distributed by our entire Mo Hope Pantry operation measured in Meals.

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We provide each household enough groceries to prepare six meals for their entire household. We measure the food we provide as the number meals they can provide.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We aim to supplement the food and hygiene products our neighbors struggle to purchase weekly, as well as provide a hot meal each Saturday. We are committed to helping those experiencing homelessness connect with housing and shelter resources, and providing temporary shelter when possible. Most importantly, we will give Hope to all whom we serve who are struggling.

Moments of Hope Outreach operates a homeless outreach and food pantry,
provides emergency shelter to our homeless neighbors, and hosts a weekly
community outreach luncheon rain or shine with a mobile pantry, health screenings,
bike shop, clothing ministry, homeless services, and prayer.

Homeless Outreach & Camp Visits – We conduct outreach to homeless camps
and panhandlers multiple times each week due to the growing number of people
experiencing homelessness in our service area. We provide food, resources, and
guidance on building camps for the newly homeless. We conduct wellness
checks on our chronically homeless neighbors and provide vital supplies. We
have distributed 1,400+ new sleeping bags and 1,500+ new tents since 2015.

Emergency Shelter Program - We provide brief Emergency motel stays for
those suddenly experiencing homelessness, and for our chronically homeless
neighbors at risk during dangerous weather. We also provide monthly two-night
Dignity motel stays for those who have not bathed in weeks. We host “Room in
the Inn” each year at Christmas to provide two nights in a motel, meals, gifts
and more for every unsheltered neighbor we can shelter, because no one should
spend Christmas Eve and Christmas Night outside.

Mo Hope Pantry – Our food pantry is located near the Hanover Courthouse and
provides enough groceries to prepare six meals to 300-430+ neighbors each
week. Our pantry also provides groceries to 400-550+ neighbors via our Mobile
Pantry at our Saturday Servings events. Our pantry operation regularly supports
fifteen area food ministries and pantries with surplus bulk food we receive free
from the food bank and other sources. The majority of the food we receive
comes from Feed More, our generous food bank partner.

Saturday Servings – Our weekly Saturday Servings community outreach events
offer critical nutrition via free groceries to households experiencing food insecurity.
Since 2016, we have hosted over 400 weekly outdoor community outreach
events and served over 78,000 free lunches prepared and served by groups
from partner churches and businesses. Our guest tallies continue to climb.

We have an active Board of Directors who are fully engaged in our mission and actively involved in our ministry. We've partnered with dozens of churches and businesses who support our weekly Saturday Servings community outreach events, our Emergency Shelter program, our Mo Hope Mobile Pantry, and our Mo Hope Pantry. In 2022, we had over 700 volunteers working with us.

2022 Outcomes and 2023 Projections

Homeless Outreach
Backpacks distributed: 130
Backpacks projected for 2023: 150
Fast Food Gift Cards distributed: 685
Fast Food Gift Cards projected for 2023: 700
Sleeping bags distributed: 319
Sleeping bags projected for 2023: 400
Tarps distributed: 165
Tarps projected for 2023: 150
Tents distributed: 226
Tents projected for 2023: 240

Emergency Shelter Program
Motel Nights: 1,375, down from 1,390
Motel Nights projected for 2023: 1,500
Individuals Sheltered: 430 up from 196
Individuals Sheltered projected for 2023: 450

Bike Shop
Donated Bikes Refurbished and Gifted as Transportation: 150 up from 89
Donated Bikes projected for 2023: 175

Mo Hope Pantry (serving Hanover County)
Highest Pantry Guest Tally: 390 up from 247
Highest Pantry Guest Tally projected for 2023: 450
Average Pantry Guest Tally: 244 up from 173
Average Pantry Guest Tally projected for 2023: 325
Meals as Groceries distributed at pantry in Hanover: 77,730 up from 54,306
Meals projected for 2023: 90,000

Weekly Community Outreach Outdoor Luncheon (serving Henrico County,
Richmond, and anyone who joins us)
Highest Saturday Serving Guest Tally: 538 down from 550
Highest Saturday Serving Guest Tally projected for 2023: 650
Average Saturday Serving Guest Tally: 394 up from 305
Average Saturday Serving Guest Tally projected for 2023: 525
Total Lunches Served: 21,301 up from 16,205
Total Lunches projected for 2023: 30,000
Meals as Groceries distributed at Saturday Servings by our Mobile Pantry:
126,156 up from 96,030
Meals projected for 2023: 135,000

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Moments of Hope Outreach Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Moments of Hope Outreach Inc

Board of directors
as of 12/15/2023
SOURCE: Self-reported by organization
Board chair

Chuck Stiff

Shari Anderson

Hanover County Dept. of Transportation

Dave Anderson

Power Systems and Controls

Dwight Carlisle

Bank of America

Tobie Stanley

Bank of America

David Collins

VCU Health

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 12/12/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 12/12/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.